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Cofense Managed PDR

Cofense Managed PDR

Overview

What is Cofense Managed PDR?

Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats,…

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Recent Reviews

TrustRadius Insights

Users have found Cofense Managed PDR to be a valuable tool in the fight against phishing attacks. The solution's artificial intelligence …
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Cofense PDC.

10 out of 10
October 23, 2022
Incentivized
We currently use Cofense Phishing Defense Center (PDC) as our tier 1 triage team for emails that have been reported by our users. This …
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Pricing

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What is Cofense Managed PDR?

Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats, instead of spending limited time and…

Entry-level set up fee?

  • $40 Custom quotation
    Optional
For the latest information on pricing, visithttps://cofense.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Cofense Managed PDR?

Despite advances in perimeter defenses, increasing numbers of phishing threats are reaching recipient inboxes. The vendor states that Cofense Phishing Defense Center identifies over 3,500 phishing threats per customer, per year, that technology failed to stop.

Well-conditioned end users reporting suspicious emails can be a rich source of threat intelligence to Security Operations teams. However, real threats are often obscured by false positives such as internal, spam and legitimate marketing emails. The fast evolution of the phishing threat landscape hampers effective analysis, with ongoing investments in threat analysis tools necessary to attempt to keep pace.

The Cofense Phishing Defense Center focuses solely on the phishing threat delivering managed detection and response. Powered by Cofense Triage and supporting technology and processes, it is staffed by experienced phishing threat analysts. Underpinned by Cofense Threat Intelligence and Labs teams, the Cofense Phishing Defense Center maintains perspective on today’s phishing threat landscape. Analysts work to prioritize, analyze and understand potential threats reported by end users. The Cofense Phishing Defense Center provides actionable intelligence to enable Security Teams to shift their focus from analysis to action, allowing them to effectively respond and mitigate confirmed attacks in progress.

Cofense Managed PDR Features

  • Supported: Investigates ALL suspicious emails reported by your users
  • Supported: Delivers managed detection and response to phishing threats as a service
  • Supported: Leverages a growing network of customers to leverage threat intelligence learned from one customer across all customers
  • Supported: Adds phishing and malware expertise to your security operations capabilities
  • Supported: Integrates with your enterprise operations for efficient & effective remediation
  • Supported: Provides you with curated threat intelligence of actual threats that have breached your technical defenses based on email IOCs and malware IOCs discovered as part of in-depth email payload analysis.

Cofense Managed PDR Video

Cofense Phishing Defense Center

Cofense Managed PDR Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Cofense Managed PDR Downloadables

Cofense Managed PDR Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)8%
Enterprises (more than 500 employees)92%
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Comparisons

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Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Cofense Managed PDR to be a valuable tool in the fight against phishing attacks. The solution's artificial intelligence capabilities effectively detect and automatically respond to phishing attacks in configured emails, providing users with a proactive defense mechanism. When triggered, the software promptly corrects and eliminates or quarantines threats, while also providing a log for incident analysis. This has proven to be an efficient way to address phishing attacks and ensure the security of sensitive information.

One of the key use cases of Cofense Managed PDR is its role as a Managed Security Service Provider. Organizations rely on this product to offer comprehensive phishing defense, minimizing the risk of cyber threats. Furthermore, the software has simplified the process of phishing education within organizations, allowing for the assessment of new employees and expanding awareness among staff members. In addition, the integration of Cofense Phishing Defense Center serves as a valuable tier 1 triage team, conducting initial investigations and providing OSINT on discovered IOCs. With its ability to manage a large number of reported emails, Cofense Managed PDR functions as a centralized phishing reporting tool for organizations, enabling analysts to focus on real threats. Overall, this product has proven to be an effective and reliable solution for mitigating cyber phishing attacks and keeping users free from such problems.

Intuitive and Complete GUI Interface: Users have praised the product's intuitive and complete GUI interface, which allows them to easily set up and configure rules, exceptions, and generate reports. This feature has been mentioned by several reviewers as a key factor in optimizing their time when it comes to eliminating phishing threats and preventing internet scams.

Good Artificial Intelligence: Reviewers have positively commented on the product's good artificial intelligence, expressing confidence that all threats will be promptly removed. This reassures users about the effectiveness of the product in identifying and eliminating potential cyber phishing attacks.

Responsive Customer Support: Many users appreciate the responsiveness of the customer support team, noting that they consistently respond to queries in less than 20 minutes. This quick response time not only enhances users' overall experience but also adds to their confidence in the product knowing that any issues or concerns will be addressed promptly.

Technical Documentation Needs Improvement: Some users have mentioned that the technical documentation provided with the product is lacking. They feel that it could be more comprehensive and user-friendly, making it easier for them to understand and troubleshoot issues on their own.

Frustrating Support Service: Several reviewers have expressed frustration with the support service of the product, specifically mentioning long queues and wait times. Users have reported difficulties in getting timely assistance and resolving their queries or problems.

Slightly Overpriced for Normal Companies: A few customers have stated that they find the product slightly overpriced for a normal company. They believe that the cost does not align well with the features and benefits offered by the tool.

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