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Cofense PhishMe

Cofense PhishMe

Overview

What is Cofense PhishMe?

Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for…

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Recent Reviews

TrustRadius Insights

Cofense PhishMe is a versatile platform that addresses the growing concern of email-based attacks and helps organizations improve their …
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Awards

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Pricing

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What is Cofense PhishMe?

Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for small business.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://cofense.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Cofense PhishMe?

Cofense PhishMe™ is the flagship behavior conditioning, phishing awareness platform from Cofense™ which the vendor states is trusted by over 2500 enterprise customers across all verticals. Using simulated phishing emails, Cofense PhishMe conditions users to identify and report email-based threats that bypass secure email gateways and land in user inboxes. Cofense PhishMe uses experiential learning at the point of failure to reinforce positive security awareness behavior.

A phishing simulation program must reflect the real threat landscape. Cofense boasts a unique perspective on the threat landscape, with insights into threat actors & campaigns in the wild, together with unrivalled visibility of phishing threats that bypass existing security controls to reach the recipient inbox. Leveraging this perspective, Cofense PhishMe operationalizes real, active threats into realistic phishing scenarios to ensure program relevance. The vendor describes Cofense PhishMe as using intelligent automation, advanced algorithms, and embedded best practices to increase user engagement and reduce program planning, management, and execution overhead. Cofense PhishMe’s education library includes content created by its content team, as well as from 3rd party content vendors.

Cofense PhishMe has been rated as a leader in the Gartner Magic Quadrant for Security Awareness CBT Solutions and a Gartner peer insights Customer’ Choice security awareness vendor 2 years in a row.

Cofense PhishMe Features

  • Supported: Real Threat & Secure Email Gateway Miss Templates – increase relevance of programs by simulating real threats observed to bypass common Secure Email Gateways
  • Supported: Responsive Delivery – increase program engagement and eliminate global scheduling challenges by delivering simulation emails only when users are active in their mailbox
  • Supported: Smart Suggest – advanced algorithms and embedded best practice provide program guidance based on industry relevance and program history.
  • Supported: Recipient Sync - automates syncing of recipients from Azure Active Directory to PhishMe. Utilize Recipient Sync and Dynamic Groups for fully automated group management.
  • Supported: Automated Playbooks – automate execution of a 12-month simulation program with just a few clicks.
  • Supported: Comprehensive education catalog including content from leading third-party providers including NINJIO and AwareGo.
  • Supported: Board Reports – executive level insight into program performance and changes in resiliency to phishing.

Cofense PhishMe Screenshots

Screenshot of Image 1 – Board of Directors (BOD) report showcasing results of your phishing defense programScreenshot of Image 2 – Create New Scenario PageScreenshot of Image 3 – Intelligent Program Automation using PlaybooksScreenshot of Image 4 – Organizational Suspicious Email Reporting StatisticsScreenshot of Image 5 – Phishing Scam Announcement Templates

Cofense PhishMe Video

Cofense PhishMe Responsive Delivery – increase program engagement, reduce whitelisting and eliminate global scheduling challenges by delivering simulation emails only when users are active in their inbox.

Cofense PhishMe Competitors

Cofense PhishMe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish - American, English – British, English – Australian, Afrikaans, Arabic, Chinese – Simplified, Chinese – Traditional, Czech, Danish, Dutch, Finnish, French, French – Canadian, German, Greek, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Spanish – Latin American, Swedish, and Turkish

Frequently Asked Questions

Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for small business.

KnowBe4 Security Awareness Training are common alternatives for Cofense PhishMe.

Reviewers rate Role-based user permissions highest, with a score of 8.1.

The most common users of Cofense PhishMe are from Enterprises (1,001+ employees).

Cofense PhishMe Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)4%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)61%
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Comparisons

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Reviews and Ratings

(49)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cofense PhishMe is a versatile platform that addresses the growing concern of email-based attacks and helps organizations improve their cybersecurity. Users report suspicious emails directly from their email client using the Cofense PhishMe plugin, streamlining the process of identifying potential threats. The information security team then triages and analyzes the reported emails, leveraging the different fields provided by Cofense PhishMe to efficiently categorize and prioritize them for further investigation.

One key use case of Cofense PhishMe is its ability to simulate phishing scenarios, providing valuable insights into users' susceptibility to such attacks. This helps organizations better understand their employees' level of awareness and readiness in recognizing and reporting phishing scams or malicious emails. The platform offers a user-friendly interface that does not require extensive training, making it accessible to users across the organization.

Additionally, Cofense PhishMe helps track phishing attempts and enables users to easily report suspicious emails for further action. By automating the categorization of reported emails, the platform saves time and streamlines the analysis process. It also provides statistics that inform clients about the success of their user training efforts, empowering organizations to continually improve mail security awareness.

Furthermore, Cofense PhishMe plays a vital role in increasing users' recognition of legitimate versus fake or malicious emails. Through experiential learning and continuous training, it educates employees on how to detect phishing emails and utilize built-in reporter tools for effective triage. The platform is part of a comprehensive security awareness program that helps organizations demonstrate their commitment to protecting sensitive information and complying with regulatory requirements.

Overall, Cofense PhishMe is widely used by organizations seeking to enhance their email security defenses by empowering employees to proactively identify and report potential phishing threats. It provides automation, valuable insights, and user-friendly features that contribute to creating a more resilient cybersecurity posture.

User-Friendly Interface: Many users have praised the product for its friendly and intuitive user interface, making it easy to navigate and organize campaigns. It has been described as intuitive and has saved users time by allowing them to report phishing attempts with just a click of a button.

Customizability: The ability to customize the product has been highly valued by users. They appreciate the flexibility in creating automation rules and recipes to handle a large flow of reports. Users also mentioned that the product offers detailed whitelisting instructions and a wide variety of customizable templates.

Excellent Customer Support: Users have consistently praised the customer support provided by the company. They found the support to be great, with an outstanding account manager. Assigned professionals advising and suggesting the best approach for their user base was also appreciated. The availability of multilingual support was mentioned as a positive aspect for global companies.

Laggy Performance: Some users have reported experiencing significant laggy performance with the web version support, resulting in frustratingly slow upload and download rates for results and recipient lists. This issue has hindered their workflow efficiency and affected their overall experience with the software.

Limited Account Management: Users have expressed frustration with the limited capabilities of account management within the software. They feel that it could be improved by offering more automated features, such as user cleanup for inactive accounts. The current manual process is time-consuming and inconvenient for administrators.

Lack of Training Resources: Many users have voiced concerns about the lack of innovative training resources available in the software. They would like to see more options for customization, allowing them to tailor training materials to their specific needs. Additionally, users suggest that Cofense PhishMe should provide templates based on current trends in phishing attacks to enhance the effectiveness of their training programs and keep up with evolving threats in cybersecurity.

Attribute Ratings

Reviews

(1-18 of 18)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
PhishMe is a market leader in terms of phishing simulation solutions. The customization appears unmatched when compared with competitors and the support we have experienced from Cofense has been excellent. Phish me offers lots of realistic templates which are updated regularly which is far ahead of other solutions. Phish me also provides lots of detailed statistics as well as high-level numbers which are really useful for some clients who want details, and others who only want high-level overviews.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cofense phishing simulation product is one of the best security awareness solutions that our security team has tested. The product is feature-rich and easy to navigate. Awareness templates are numerous to select from and in multiple languages, which is a big plus. Campaign management is wizard-based which is similar to competing products but with more granular options and tweaks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cofense PhishMe is a very usable and customizable suite and compared to a previous product, it's hard to go back. After using [Cofense] PhishMe, I don't want to look for another product since the features are rich and the usability is relatively straightforward. Information and intel are easy [to] parse out, and all of the artifacts are available from one screen.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cofense PhishMe was the first choice for us as the user interface as well as their bundle package with Cofense Triage and Vision has helped the organisation to alleviate the overall security awareness posture. The other vendors did not provide a vast range of phishing scenarios as compared to Cofense PhishMe platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cofense PhishMe is price competitive and provides lots of value. We are also utilizing Cofense's other products such as Triage, Vision, and Report PhishMe. We are seeing lots of value from these products and hopefully, your company will see some value also. Support also is great and we are getting a timely response.
August 15, 2021

PhishMe for Analyst

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have not used similar kinds of products previously. So this is hard for me to compare anyone here. But as long as I used PhishMe I loved it. The ease of use, the neat designs, and distinct tabs help reduce the clutter. The learning curve to get comfortable with the tool is very less, so we can start using PhishMe early.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cofense provides more templates. We couple the reporter service with the Triage product & managed triage service.
Cofense's support is better and more engaged. We utilized Wombat before acquisition.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cofense is more comprehensive in its offerings given that the field of email security and email-related staff awareness is their focus area, while for Cymulate, it is only a component of testing and nothing else. Hence, it was quite beneficial to use Cofense in that regard.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cofense was selected as a vendor before I was in this role. Another vendor was evaluated for additional security awareness training but not to replace the Cofense PhishMe program. We also looked at Ninjio to supplement our phishing education program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We chose PhishMe due to its ease of use and integration. The many different scenarios available and the price point were the main selling points vs the competitors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For reporter, we've used GoSecure IDR. KnowBe4 is probably the biggest paid competitor I've seen and tried a demo.

For opensource, things like GoPhish or the Social Engineering Toolkit within Kali Linux aren't bad. Both require more effort, so you either pay Cofense for ease of use or pay with your time for the others.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We haven't used another provider. However, we used our internal phishing simulation solution prior to contracting Cofense. The internal solution gives you more flexibility (you can send emails to any domain and can impersonate any company) but you'd be missing the Reporter button, professional service, multilingual material, comparison to and lessons learned from other customers, benchmarks, email templates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our previously used product was SANS ACLP. This wasn't an altogether horrible product and for the time we used it the purpose for its use was served. We had multiple issues though with how this product delivered emails, captured clicks, and generated reporting once the campaigns were completed. There just wasn't enough robustness in the reporting for our needs.
October 22, 2019

Phishing is gone

Ryan Fultz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have not used any other products that do the same thing as PhishMe. I was not the decision maker in deploying PhishMe so I can not comment as to why we chose it or any other similar competitors in the field. PhishMe works well for what we use it for.
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