Cofense PhishMe Reviews

12 Ratings
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Score 7.7 out of 100

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January 29, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Support Rating

They are very quick to respond. They solve about 80% of our issues. Not really a good rating for their support. Would love to see them solve 100% of our tickets.
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October 22, 2019
Ryan Fultz | TrustRadius Reviewer
Score 7 out of 10
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Support Rating

I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.
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What is Cofense PhishMe?

Cofense PhishMe™ is the flagship behavior conditioning, phishing awareness platform from Cofense™ which the vendor states is trusted by over 2500 enterprise customers across all verticals. Using simulated phishing emails, Cofense PhishMe conditions users to identify and report email-based threats that bypass secure email gateways and land in user inboxes. Cofense PhishMe uses experiential learning at the point of failure to reinforce positive security awareness behavior.

A phishing simulation program must reflect the real threat landscape. Cofense boasts a unique perspective on the threat landscape, with insights into threat actors & campaigns in the wild, together with unrivalled visibility of phishing threats that bypass existing security controls to reach the recipient inbox. Leveraging this perspective, Cofense PhishMe operationalizes real, active threats into realistic phishing scenarios to ensure program relevance. The vendor describes Cofense PhishMe as using intelligent automation, advanced algorithms, and embedded best practices to increase user engagement and reduce program planning, management, and execution overhead. Cofense PhishMe’s education library includes content created by its content team, as well as from 3rd party content vendors.

Cofense PhishMe has been rated as a leader in the Gartner Magic Quadrant for Security Awareness CBT Solutions and a Gartner peer insights Customer’ Choice security awareness vendor 2 years in a row.

Cofense PhishMe Features

Has featureReal Threat & Secure Email Gateway Miss Templates – increase relevance of programs by simulating real threats observed to bypass common Secure Email Gateways
Has featureResponsive Delivery – increase program engagement and eliminate global scheduling challenges by delivering simulation emails only when users are active in their mailbox
Has featureSmart Suggest – advanced algorithms and embedded best practice provide program guidance based on industry relevance and program history.
Has featureRecipient Sync - automates syncing of recipients from Azure Active Directory to PhishMe. Utilize Recipient Sync and Dynamic Groups for fully automated group management.
Has featureAutomated Playbooks – automate execution of a 12-month simulation program with just a few clicks.
Has featureComprehensive education catalog including content from leading third-party providers including NINJIO and AwareGo.
Has featureBoard Reports – executive level insight into program performance and changes in resiliency to phishing.

Cofense PhishMe Screenshots

Cofense PhishMe Video

Cofense PhishMe Responsive Delivery – increase program engagement, reduce whitelisting and eliminate global scheduling challenges by delivering simulation emails only when users are active in their inbox.

Cofense PhishMe Downloadables

Cofense PhishMe Integrations

Exchange and Office365 for Responsive Delivery capabilities., Azure Active Directory for Recipient Sync capabilities., PhishMe API automatically sends simulation results to a designated location for further analysis., All scenario results and data can be exported as .xls or .csv files for offline analysis or upload to dashboard and data analytics software., Report templates for Microsoft PowerBI are provided for PhishMe customers.

Cofense PhishMe Competitors

KnowBe4 Security Awareness Training, Proofpoint/Wombat, Ironscales

Cofense PhishMe Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Cofense PhishMe Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Cofense PhishMe Support Options

 Paid Version
Live Chat
Video Tutorials / Webinar

Cofense PhishMe Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global
Supported Languages: English - American, English – British, English – Australian, Afrikaans, Arabic, Chinese – Simplified, Chinese – Traditional, Czech, Danish, Dutch, Finnish, French, French – Canadian, German, Greek, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Spanish – Latin American, Swedish, and Turkish