Cognito Forms

Cognito Forms has proven to be a valuable solution for users across various industries, addressing their unique needs and streamlining their processes. Users have found that Cognito provides an affordable form-building solution that offers more capabilities compared to their previous form builders, allowing them to add more users and expand their operations. The platform has been used for a wide range of purposes, including operational management, lead collection, automated company emails, text pre-filling, invoicing, and more. In particular, Cognito has been highly beneficial in the healthcare industry, enabling the easy creation of HIPAA-compliant patient intake forms and referral forms. Users have also praised the platform's ability to generate complex documentation automatically based on user inputs and dynamically route special users. With its integration capabilities and user-friendly interface, Cognito has facilitated the transition from paper-based forms to online submissions, eliminating the need for printing and providing a more efficient way to manage client information. The flexibility provided by Cognito allows businesses to build their own forms, processes, and workflows without relying on third-party systems.

In addition to these features, users have highlighted Cognito's ability to integrate with other tools through Zapier, adding further convenience and expanding its usability. The platform has been instrumental in automating internal processes, managing incoming documents, collecting vendor onboarding data, documenting internal workflows, and generating commercial documents. Moreover, Cognito has proven to be invaluable for HR and operations processes by simplifying request submissions and organizing client information in one place. Users particularly appreciate the ease of exporting form contents to spreadsheet packages.

Despite its many benefits, some users have experienced challenges with certain features of Cognito Forms. For instance, the calculated syntax field is mentioned as being difficult to use by some users. Additionally, a range slider input is needed in the platform to enhance its functionality.

Overall, Cognito Forms has gained positive feedback from users who find it useful for various applications such as sales, recruitment, program applications, customer satisfaction surveys, and more. Its comprehensive support, drag and drop editor, seamless integrations through Zapier, customization options, and low-cost nature have made it a popular choice for businesses looking to simplify their form-building processes and improve organization. Users appreciate its ability to capture client information efficiently, calculate service costs, track progress, and share data seamlessly.