Effective Infrastructure and Common Application Migration with Cognizant Cloud 360
Pros
- Very good customer service team. Very responsive to inquiries, and willing to collaboratively develop solutions to software Platform integration challenges.
- Very intuitive user interface. Layout for various tools and settings is well-conceived and implemented, and the software is ultimately very easy to navigate for even novice users.
- Customizable resource library. The platform makes it easy to select tools that are needed without forcing you to subscribe to additional tools that are not needed.
Cons
- Could improve in agility in the delivery life cycle. When customer demands change and abrupt changes in resources and configuration are required, the change order process is not as quick as desired.
- Advanced technical competence and knowledge of a wide variety of specialized software applications is a bit lacking. Relative to some competitor software from Oracle, Microsoft, IBM, or HP, Cognizant isn’t as technically inclined and ready to handle issues with less common software tools.
- Not as forthcoming with status updates as some competitors. In cases of interruptions or upcoming updates, Cognizant doesn’t disclose timely and detailed information unless it is specifically requested by the user.
Return on Investment
- Cognizant Cloud 360 has saved on overall hardware costs, as many resources have been migrated to the cloud platform and local storage and hardware systems are no longer needed.
- There was an initial period of negative return as the migration was occurring, as some applications were interrupted, which in turn interrupted the flow of projects and inhibited the timely allocation of resources.
- Another positive return can be measured in time savings, as users can more easily access applications from the central cloud source versus various locally customized network locations.
Alternatives Considered
Microsoft BI
Other Software Used
Microsoft BI, Microsoft 365 Business Premium, MongoDB