Name: Collective Health
Rating: 9 (3 reviews)
Author: Collective Health

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

AI Development

Image Recognition

Version Control

Development

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Workflow

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Network Adapters (CNAs)

Custom Software Development Services

Data Integration

Data Privacy Management

Database Load Balancing

Density-Optimized Servers

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Migration

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

NoSQL Databases

Privileged Access Management

Release Management

Server Management

Tape Storage

Time Series Databases

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Experience Management

Customer Journey Mapping

Digital Experience Intelligence

Digital Rewards

Email Marketing

Marketing Automation

Mobile Advertising

Press Release Management

Product Information Management (PIM)

Product Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Headless eCommerce

eCommerce Analytics

Sales

Animation

Computer-Aided Design (CAD)

Construction Workforce Management

Loan Servicing

Patient Engagement

Vertical-Specific

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Users of this app have found it incredibly helpful for accessing their healthcare information, scheduling appointments, and checking on benefits. With the app, users are able to easily view and organize their health insurance cards, including medical, dental, and vision coverage. This has made it much more convenient for users to have all their important healthcare information at their fingertips.

One of the key benefits of using this app is the time saved in booking appointments. Users no longer have to spend time on hold or wait for a call back from a healthcare provider. Instead, they can simply use the app to schedule appointments with just a few taps on their phone. This feature has been particularly appreciated by busy individuals who value efficiency and convenience.

Another useful feature of the app is its ability to provide a comprehensive view of medical coverage and break down the costs associated with medical services. Users have found it easy to find healthcare providers that are covered by their insurance and understand what is covered for them. This transparency has helped users make more informed decisions about their healthcare and avoid unexpected costs.

In addition to helping users manage their healthcare information, the app also allows them to file claims easily and provides access to remote healthcare services. Users appreciate how convenient it is to submit claims through the app instead of dealing with paperwork or waiting in line at an office. The availability of remote healthcare services has also been highly valued, especially during times when in-person visits may not be possible or convenient.

Lastly, this app is used company-wide to help employees forecast and manage their medical expenses. By providing regular updates on billing and keeping employees aware of the benefits available to them, the app helps users stay informed about their healthcare costs and make financially savvy decisions.

Overall, users have had positive experiences with this app, finding it user-friendly and effective in managing their healthcare needs.

Convenient Access: Many users have found it super helpful to have access to their health plans and details through the Collective Health app. They appreciate being able to check their benefits and coverage information while on the go, whether they are running errands or heading to appointments. Not needing to carry physical cards is a major convenience, as users can simply download their insurance cards on their phone.

One-Stop Shop: Several reviewers love that the Collective Health app provides them with a one-stop shop for accessing all information about their health benefits. They particularly appreciate having access to all their insurance cards on their phone, eliminating the need to carry them around. The map feature also stands out, making it easy for users to find health providers in their area.

User-Friendly Interface: Users have praised Collective Health for its user interface, finding it easy to navigate the app. The simplicity and user-friendliness of the app make it a pleasant experience for many. Additionally, features like the map function that helps locate doctors or hospitals and the ability to download insurance cards are appreciated by users.

Inefficient Issue Routing: Some users have expressed frustration with the lack of clarity in issue routing within Collective Health or directly to the insurance company. They suggest that a clear layout should be provided to help them understand where their issues should be directed for efficient resolution.

Inefficient Customer Service: Several users have mentioned dissatisfaction with the customer service provided by Collective Health. They feel that essential details are not gathered to diagnose and solve problems, leading to inefficient support and prolonged resolution times.

Limited Direct Contact: A number of users have voiced their frustration over the inability to directly contact the insurance company for assistance when Collective Health fails. They express a desire for more direct communication channels to address their concerns promptly and efficiently.

Collective Health is a healthcare administration platform designed to help employees better understand and utilized their benefits and businesses to control healthcare costs by centralizing healthcare data in one location.

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Essential

Enhanced

Complete

HR Pro

Payroll Essentials

HR Plus

Hiring Advantage

Performance Plus

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

Simple: A streamlined set of automatic payroll features and benefits integrations

Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work

Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams

Collective Health

Benefits Administration Software automates the process of managing employee benefits and eligibility, including medical insurance, pension & retirement, and leave. Also included here are healthcare brokerages or marketplaces for use by employers and healthcare analytics platforms for decision optimization.

Benefits Administration

Likelihood to Recommend

Support Rating

Collective Health is a health insurance solution that matches business healthcare benefits administrators to network partners across medical, pharmacy, dental and vision plans, and brings together the business's health benefits programs on an intuitive self-funding platform, with proactive business intelligence and a strong user experience. The vendor says that by providing these features within one product, businesses can give their employees better benefits and have more control over benefit plans. Collective Health was founded in 2013 and is based in San Mateo, CA.

OneLogin by One Identity

Coupa

Egencia

Social Impact Program Manager

Collective Health 2020-02-06 12:49:54

TriNet HR Plus

Slack

Customer Success Manager

Collective Health 2018-12-11 11:12:20

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TrustRadius

Set up

Up alerts

Set up alerts

Time frame

Landing pages

Sensitive information

Information provided

Breaking down

Costs associated

Easy to navigate

Clear information

Home

Benefits Administration Software

To my knowledge, Collective Health is being used across the company. Collective Health is a portal used for employees to access their healthcare information, schedule appts, check on benefits, etc.

Easy to navigate
Clear information provided

Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.

Ease of navigating benefits, this makes me feel like I am a member of a broader community and fully supported in navigating my healthcare needs.

My company uses Collective Health, company-wide, to help each individual forecast and manage their medical expenses. Employees are able to refer to Collective Health for a comprehensive view of their medical coverage, and a breakdown of the costs associated with the utilization of any given medical service. Employees also use Collective Health to help identify the best medical profession and/or provider for them.

Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
Collective Health helps users locate the best medical provider and/or facility that is best for them
Collective Health provides quick and reliable support channels to users

Collective Health could allow users to set up alerts to ensure they are utilizing benefits that must be used within a given time frame
Collective Health should allow users to "submit a claim" from other landing pages on their website

Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
Collective Health has significantly improved the experience of employees with the submission of medical expenses claims

Collective Health

Overview

What is Collective Health?