Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Data Analytics  and BI Services

Document Generation

File Sync

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

Asset Tokenization

Cloud Storage

Container Management

DevOps

Disk Based Backup

Fraud Detection

Hadoop-Related

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Requirements Management

SSL Certificate

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Data Loss Prevention

User and Entity Behavior Analytics (UEBA)

Security

Automotive

Catering

Church Management

Estate Planning

Hotel Management

Insurance Claims Management

Law Practice Management

Multiple Listing Service (MLS)

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Anytime Collect

E2B Teknologies

Collect!

Comtech Systems

CreditForce

Innovation Software

DebtPayPro

ARTrail

KG Hawes

BEAM

Beam Software

CSS Impact HD 2.0 RMS

CSS Impact

Carol

Captira Analytical

DPDzero

Vipatra Technologies

CollectMax has been a game-changer for litigation practices, enabling users to streamline reporting and compliance. With the software's advanced functionality, collectors can easily deposit money, reconcile bank accounts, and write checks while avoiding costly errors and meeting strict deadlines. CollectMax has been used for over 12 years by some reviewers, who have praised its cost savings and ease-of-use features. 

CollectMax is considered versatile, with new features being incorporated based on customer feedback. It simplifies training for collectors, allowing managers to get creative with account details. The system is extremely capable, allowing users to manage real-world trust banking, create flexible documents, and document every detail of the legal collections process. Moreover, CollectMax is also used for drafting documents based on templates and keeping track of expenditures for court costs.

The reliability of CollectMax is one of its key benefits, with outstanding customer support available when needed. MaxUpdater has been a favorite feature of CollectMax among reviewers as it reduces manual work and saves time. The support staff is friendly, patient and extremely knowledgeable about the product. Although some reviewers suggest incorporating a separate calendar as it would be beneficial for tracking activities and follow-up queues, it is worth mentioning that CollectMax is always improving with constant adaptations and improvements based on user feedback.

Overall, CollectMax is a simple yet powerful piece of software that satisfies all business needs for collection law firms and HOA collections. Training and understanding are crucial to using CollectMax effectively as it manages real-world trust accounts. In summary, this product helps users avoid errors while meeting strict deadlines throughout the legal collection process thanks to its usability and flexibility.

Adaptability: Many users found CollectMax highly adaptable to their needs, allowing them to manage transactions efficiently. The flexibility and ease of adaptation of CollectMax to specific needs was appreciated by several users.

User-friendly interface: Several reviewers noted that the user interface of CollectMax was intuitive and easy to use, requiring minimal training for staff. They found it easy to handle accounting tasks and reconcile with this software.

Accurate reporting system: Several reviewers commented on the accuracy of CollectMax's reporting system. They also appreciated its customization options which allowed them to tailor reports according to their preferences.

Slow Customer Support: Users report that customer support is slow, which has resulted in issues dragging on for weeks and causing frustration. Some users have noted that this lack of timely assistance can be a significant challenge when using CollectMax.

Unintuitive Interfaces: Several users have expressed difficulty with the MaxExtract and MaxUpdater interfaces, noting that they are not as intuitive as other areas of the software. This has led to some challenges in effectively using these features, which may require additional time to learn.

Weak Banking and Accounting Features: Many reviewers feel that the banking and accounting features within CollectMax are not developed enough to maintain all records within the software. Specifically, some users note difficulties in generating basic financial reports required for IOLTAs and an inability to search for checks entered in incorrect accounts.

JST in Richmond, Virginia offers CollectMax, a debt collection management software system, which is offered by the vendor as an advanced system for collections firms with document generation, reporting, and litigation support, as well as general process automation features.

Genesys Cloud CX 1

Genesys Cloud CX 2 Digital

Genesys Cloud CX 2 Digital + Voice

Genesys Cloud CX 3 Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Latitude by Genesys

CollectMax

Debt Collection Software, also called Accounts Receivable Management (ARM) software, supports the needs of agencies and lenders by providing business process automation, compliance assurance, and other features essential to orderly and effective collections efforts.

Debt Collection

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Debt Collection Software

CollectMax

Overview

What is CollectMax?