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Comcast Business SmartOffice

Comcast Business SmartOffice


What is Comcast Business SmartOffice?

Comcast Business SmartOffice products include a video surveillance solution (Comcast Video Monitoring) as well as the WiFi Pro guest hotspot and wifi analytics solution.

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Recent Reviews

Great Experience

8 out of 10
April 26, 2022
Overall general use of wifi for our office! Our office is out of a third-party space and they have a Comcast Business SmartOffice service. …
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Product Details

What is Comcast Business SmartOffice?

Comcast Business SmartOffice Video

When it comes to securing your business, whether video, wifi, or access - there is a solution that works for you. This video takes a dive into Cisco Meraki MV, Brivo, and Comcast Business SmartOffice.

Comcast Business SmartOffice Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Attribute Ratings


(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Comcast Business SmartOffice is a great office and business solution that tailor to every need. Whether it's the connection, wireless, or any other service. Their internet and fiber solutions have helped us connect to multiple sites and allowed us to expand our network quickly with just a phone call. With the reliable uptime service that Comcast Business SmartOffice has to offer, it has helped us gain leverage in communicating in a faster and easier way.
  • Wifi
  • High Speed Business Internet.
  • Wireless
  • Dedicated Comcast Business SmartOffice apps.
  • VOIP telephony.
  • Quality of Service.
  • End to end services.
  • Easy billing.
  • Cost
  • More speed options.
  • Better advanced technical support.
  • More end to end solutions.
  • IoT
  • Mobile phone services integration.
It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.
  • Reporting
  • Uptime
  • Detailed billing.
  • Quality of service.
  • Support
  • Ease of use.
  • Layout of website.
  • Service rep.
  • Detailed information.
  • Faster
  • Availability
  • Allows better communication with teams.
  • Impact on ROI includes efficiency.
  • Allows to save hundreds to thousands.
  • Less man coverage/support personnel to worry about.
  • 24 hour access.
  • Spectrum Business (part of Charter Communications)
We chose Comcast Business SmartOffice since they provide certain key areas provide great overall coverage when in that home area. Compared to Spectrum, they are similar and offer some differences in terms of pricing and billing as well as support and setup. Overall both are great product solutions, though Comcast has been around for a while and supports a variety of services.
RingCentral Video, Microsoft 365 (formerly Office 365), Verizon Connect
Comcast Business SmartOffice impacts the entire company since it's used with many of the other services that work in conjunction with it. Also, patrons and guests have access to the wifi system as well as security with the cameras.
IT-related that have common networking, that includes wired and wireless backgrounds; and strong IP-related skills. Also users with strong knowledge of the other services like IoT and video/camera require a special technical background. Any size business that can leverage the other service such as marketing and such.
  • Promotion
  • Reach out.
  • Internet access.
  • Monitoring
  • Office
  • POS services.
  • Integrating many of the POS services.
  • Office systems management.
  • IoT management.
  • Cloud access.
  • Larger cloud presence.
  • Robust and larger wifi footprint (6E and beyond).
  • Mobile integration (cellular).
  • Enhanced video and other streaming services.
  • More Social footprint.
It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.
April 26, 2022

Great Experience

Score 8 out of 10
Vetted Review
Verified User
Overall general use of wifi for our office! Our office is out of a third-party space and they have a Comcast Business SmartOffice service. Overall, we have experienced fast and reliable service with Comcast and would use it in the future (we feel secure and safe with the video monitoring). I highly recommend it.
  • Secure monitoring.
  • General ease of connection.
  • Customer support.
  • More server protection.
  • Potentially a VPN connection.
  • Faster monitoring speeds when not connected to wifi.
I think it is best suited for any business whether small, medium, or large, they have a fit for you. We have a smaller team but they provide enough service to even accommodate large companies that need their service. For the most part, they have great customer support and will do what they can to help your experience.
  • Protection
  • Speed
  • Range of service.
  • Ease of use.
  • Multiple user ability.
  • Fast response when it comes to Customer Support.
The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.
April 19, 2022

Comcasts a wide net!

Phil Blake | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We used Comcast as our backup circuit until recently when we relocated to a new office. Now we are using Comcast as our primary circuit and our office WIFI. I've found that Comcast has a very reliable service hence the reason we have decided to use it as our primary circuit.
  • Stable circuit.
  • Cost effective.
  • High speeds.
  • Great WiFi.
  • Would be nice if there was a more robust firewall option.
Comcast SmartOffice is perfect for a small/remote office. It's very cost-effective and the bandwidth and WiFi options are perfect for a small office.
  • Cost effective.
  • Wifi with AP's.
  • ROI was great. No additional equipment needed to provide WiFi.
  • Bandwidth cost is great.
Cisco Meraki is great for remote management but lacks an internet connection.
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