Comcast Business VOIP (VoiceEdge)

Comprehensive and Feature-rich Solution: Multiple users have found Comcast Business VOIP to be a comprehensive and feature-rich solution for their communication needs. They appreciate the wide range of features such as long distance and offshore calls, voicemail to text, call recording, unlimited international long distance calling, and more.

Convenient Phone Call Management: Reviewers have praised the convenience of managing phone calls with Comcast Business VOIP. They value the ability to easily send and receive calls, set up extensions, handle incoming and outgoing calls, as well as use the Voicemail to Text feature for quick message overviews without listening to them.

Flexibility and Reliability: Users describe Comcast Business VOIP as a reliable business phone solution that meets their needs. They appreciate having individual extensions and direct phone numbers, along with the flexibility to select preferred routing options. The quality of phone calls is also commended for its reliability without any noise issues.

Low Barrier to Entry: Some users have found that the low barrier to entry of Comcast Business VOIP has made it more difficult for them to use advanced features. It can be challenging to remember how to perform tasks like call transfers when using a regular telephone.

Portable Phone Battery: Users have mentioned that the battery life of the portable phone can be problematic, especially during long meetings. When the battery dies, it can disrupt communication and cause inconvenience.

Limited Functionality of Web Portal: The phone service web portal is described as having low functionality by users. They suggest implementing a ticketing system for issue resolution to improve customer support and streamline problem-solving processes.