Comcast Business VOIP (VoiceEdge)

Comcast Business VOIP (VoiceEdge)

About TrustRadius Scoring
Score 6.1 out of 100
Comcast Business VOIP (VoiceEdge)

Overview

Recent Reviews

Popular Features

View all 15 features

Call reports (5)

8.7
87%

Directory of employee names (5)

7.7
77%

Call screening (5)

7.3
73%

Answering rules (5)

6.0
60%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Comcast Business VOIP (VoiceEdge)?

Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Cloud PBX

6.7
67%

Call Management

7.5
75%

VoIP system collaboration

6.0
60%

Mobile apps

6.3
63%

Product Details

What is Comcast Business VOIP (VoiceEdge)?

Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.

Comcast Business VOIP (VoiceEdge) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Comcast Business VOIP (VoiceEdge)?

Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.

What is Comcast Business VOIP (VoiceEdge)'s best feature?

Reviewers rate Call reports highest, with a score of 8.7.

Who uses Comcast Business VOIP (VoiceEdge)?

The most common users of Comcast Business VOIP (VoiceEdge) are from Small Businesses (1-50 employees) and the Design industry.

Reviews and Ratings

 (11)

Ratings

Reviews

(1-5 of 5)
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Score 8 out of 10
Vetted Review
Reseller
Review Source
  • Callers can select their options of where to route.
  • User extensions on each phone.
  • Direct phone numbers for employee phones.
  • Awful interface to manage caller menu in my opinion.
  • Awful interface to manage employee extensions / numbers in my opinion.
  • I feel that the iPhone app is a bit overly complicated.
Nicholas De Salvo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Makes it easy to send and receive phone calls, setup extensions, and generally handle incoming and outgoing phone calls.
  • You're able to receive business calls wherever you go, whether you're in your office or on your mobile device.
  • The Voicemail to Text feature generally works well enough for you to know what a message is about without having to listen to it.
  • It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
Jayesh Vaghasiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
  • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
  • Directory listening etc, call recording is also good.
  • Actually, this product has most all of the features which one voip device should have. There is nothing I dislike but the portable phone battery is an issue. If we continuously use this phone for long meetings then sometimes battery the dies. So that is the only problem I have seen.