Overview
What is commercetools?
commercetools is an omnichannel eCommerce platform with additional functionality like point-of-sale through cloud deployment.
Approach for modern, headless Commerce
Comprehensive API activated e-comemerce cloud solution!
Pricing
What is commercetools?
commercetools is an omnichannel eCommerce platform with additional functionality like point-of-sale through cloud deployment.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Product Details
- About
- Tech Details
What is commercetools?
commercetools Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(9)Community Insights
- Business Problems Solved
- Pros
- Cons
Customers have found commercetools to be a valuable solution for building omnichannel experiences using an API first approach. The platform offers flexibility in developing and deploying new features, allowing businesses to continually optimize the online experience for their customers. With its demonstrated scalability, commercetools effortlessly handles peak volumes, enabling businesses to handle increased traffic without disruptions. This scalability has been particularly important for businesses looking to shift a significant portion of their operations to ecommerce channels and achieve growth and scalability.
Commercetools provides better control for business users, allowing them to make necessary configurations and optimize the online experience according to their specific needs. It offers a unique combination of pre-built features with customization options, delivering the best of both worlds in terms of build/buy options. Additionally, commercetools' headless commerce solution has enabled integration with various content and experience platforms like Adobe, expanding the offering and providing appropriate solutions.
Businesses have successfully launched both B2B and B2C sites using commercetools, making it the primary e-commerce platform for organizations that need to control dataflow and user interaction between front-end and back-end systems. By leveraging commercetools' API model, businesses can easily collect and provide customer, product, and pricing data from ERP systems, facilitating a successful digital business platform. Overall, commercetools is a market-leading technology for e-commerce platforms and digital commerce, catering to start-ups as well as medium-sized companies looking to develop robust B2B and B2C e-commerce applications.
Easy to use and well-documented: Users have found Commmercetools to be user-friendly and appreciate the extensive documentation provided. Many reviewers mention that it is easy to navigate and understand, allowing them to cover a wide range of different use cases.
Highly flexible headless interface: The headless interface of Commmercetools receives high praise from users for its immense flexibility in meeting various business requirements. Users appreciate the fact that it has no reliance on front or back end, providing greater control and adaptability.
MACH architecture for custom solutions: The MACH architecture - microservices, API-based, Cloud-ready, headless commerce - of Commmercetools is seen as a major advantage by users. They highlight the flexibility it offers in designing and implementing custom solutions. The API and Tools provided by Commmercetools, such as the merchant center, receive commendation for helping users better manage products, promotions configuration, shipping, and custom extensions.
Tricky Platform Navigation: Some users have found it challenging to find the right way to perform tasks on the platform, leading to a potential for getting lost.
Integration Limitations: Several reviewers mentioned that integrations could be improved, but did not provide specific details. This suggests that there may be some limitations in seamlessly integrating with other systems or applications.
Complexity of Headless Approach: Users expressed that adopting a headless approach and understanding the full potential of commercetools can sometimes be complex for companies. However, they believe this challenge will improve over time and mentioned the role of partners in providing consultative support.
Reviews
(1-2 of 2)Approach for modern, headless Commerce
- Very good documentation
- Stabile and scalable Microservice-Architecture
- Cloud Native Platform
- Missing modern Frontend SDKs
- Integrations to current 3rd Party Platforms
- Product catalog & listings
- 100%10.0
- Product management
- 90%9.0
- Bulk product upload
- 100%10.0
- Branding
- 80%8.0
- Mobile storefront
- 80%8.0
- Product variations
- 100%10.0
- Website integration
- 90%9.0
- Visual customization
- 90%9.0
- Checkout user experience
- 100%10.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 80%8.0
- Personalized recommendations
- 80%8.0
- SEO
- 80%8.0
- Multi-site management
- 100%10.0
- Order processing
- 100%10.0
- Inventory management
- 100%10.0
- Shipping
- 100%10.0
- Custom functionality
- 100%10.0
- Reduce costs for updates and maintenance
- Spryker Cloud Commerce OS, OXID eShop, Magento Commerce, part of Adobe Commerce Cloud and SAP Commerce Cloud (formerly SAP Hybris)
Comprehensive API activated e-comemerce cloud solution!
- Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
- Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
- Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
- Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
- Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
- Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
- Product catalog & listings
- 80%8.0
- Product management
- 70%7.0
- Bulk product upload
- 90%9.0
- Branding
- 90%9.0
- Product variations
- 50%5.0
- Website integration
- 90%9.0
- Visual customization
- 60%6.0
- Abandoned cart recovery
- 60%6.0
- Checkout user experience
- 90%9.0
- eCommerce security
- 70%7.0
- Promotions & discounts
- 80%8.0
- Personalized recommendations
- 70%7.0
- SEO
- 80%8.0
- Multi-site management
- 90%9.0
- Order processing
- 90%9.0
- Inventory management
- 60%6.0
- Shipping
- 60%6.0
- Custom functionality
- 30%3.0
- We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
- Integrate the same APIs to different client facing solutions.
- The total cost of platform recovered in 8 months of deployment.
- SAP Commerce Cloud (formerly SAP Hybris) and Salesforce Commerce Cloud