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commercetools

commercetools

Overview

What is commercetools?

commercetools is a composable commerce and frontend eCommerce solution, supporting B2B and B2C online selling with a dynamic interface that handles complex catalogs.

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Learn from top reviewers

Approach for modern, headless Commerce

Rating: 10 out of 10
April 19, 2021
Vetted ReviewVerified User
As a long-standing partner of commercetools, we at kernpunkt have already successfully implemented the solution for numerous customers. commercetools is a market-leading techn...
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Matthias Steinforth
C-Level Executive - Corporate
Managing Partner
kernpunkt, Agentur für eine digitale Welt
commercetools10 years of experience

Comprehensive API activated e-comemerce cloud solution!

Rating: 8 out of 10
November 7, 2019
IncentivizedVetted ReviewVerified User
Commercetools is our organization's primary e-commerce platform. It controls the dataflow and user interaction between front-end client and back-end ERP systems. As a fully fu...
Continue reading
Verified user
Manager
commercetools2 years of experience
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Pricing

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commercetools

commercetools

N/A
Unavailable

What is commercetools?

commercetools is a composable commerce and frontend eCommerce solution, supporting B2B and B2C online selling with a dynamic interface that handles complex catalogs.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://commercetools.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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77 people also want pricing

Alternatives Pricing

Shopify

Shopify

$39
per month
What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

BigCommerce

BigCommerce

$39
per month
What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

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Product Demos

commercetools Types and Custom Fields demo

YouTube

Creating Categories in commercetools - Tutorial

YouTube

How to create Commercetools Cart and Order using API | Postman Collection | Impex

YouTube

Powering eCommerce B2B with commercetools

YouTube
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Product Details

What is commercetools?

commercetools is a composable commerce and frontend eCommerce solution, supporting B2B and B2C online selling with a dynamic interface that handles complex catalogs. Users can configure pricing and promotions strategies in a few clicks, and apply country-specific prices to discounts on bundles, or gain more revenue from customers with pricing and promotions strategies tailored to them. And with its no-code tooling, users can manage every commerce element from the Merchant Center. Define stores, channels and customer groups without coding.

For B2B selling, commercetools offers enterprise-grade product catalog management and flexible data models to manage complex product data. For the B2B ordering processs, commercetools supports any type of business purchase with cart and order capabilities. With inventory management and payment method integrations, users can create seamless checkout experiences and manage quotes without friction. The platform also enables real-time data sync and streamlined operations with multiple options to integrate any ERP, CPQ, CMS, OMS, and other systems of record.

commercetools' APIs can be modified and extended to expand its out-of-the-box features beyond their initial uses and configurations.

commercetools Screenshots

Screenshot of the Merchant Center dashboardScreenshot of an orderScreenshot of the time zone selector

commercetools Videos

Explained in 60 seconds: Component-based solution
Modern Commerce for Retail
commercetools for B2B Commerce

commercetools Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers have found commercetools to be a valuable solution for building omnichannel experiences using an API first approach. The platform offers flexibility in developing and deploying new features, allowing businesses to continually optimize the online experience for their customers. With its demonstrated scalability, commercetools effortlessly handles peak volumes, enabling businesses to handle increased traffic without disruptions. This scalability has been particularly important for businesses looking to shift a significant portion of their operations to ecommerce channels and achieve growth and scalability.

Commercetools provides better control for business users, allowing them to make necessary configurations and optimize the online experience according to their specific needs. It offers a unique combination of pre-built features with customization options, delivering the best of both worlds in terms of build/buy options. Additionally, commercetools' headless commerce solution has enabled integration with various content and experience platforms like Adobe, expanding the offering and providing appropriate solutions.

Businesses have successfully launched both B2B and B2C sites using commercetools, making it the primary e-commerce platform for organizations that need to control dataflow and user interaction between front-end and back-end systems. By leveraging commercetools' API model, businesses can easily collect and provide customer, product, and pricing data from ERP systems, facilitating a successful digital business platform. Overall, commercetools is a market-leading technology for e-commerce platforms and digital commerce, catering to start-ups as well as medium-sized companies looking to develop robust B2B and B2C e-commerce applications.

Easy to use and well-documented: Users have found Commmercetools to be user-friendly and appreciate the extensive documentation provided. Many reviewers mention that it is easy to navigate and understand, allowing them to cover a wide range of different use cases.

Highly flexible headless interface: The headless interface of Commmercetools receives high praise from users for its immense flexibility in meeting various business requirements. Users appreciate the fact that it has no reliance on front or back end, providing greater control and adaptability.

MACH architecture for custom solutions: The MACH architecture - microservices, API-based, Cloud-ready, headless commerce - of Commmercetools is seen as a major advantage by users. They highlight the flexibility it offers in designing and implementing custom solutions. The API and Tools provided by Commmercetools, such as the merchant center, receive commendation for helping users better manage products, promotions configuration, shipping, and custom extensions.

Tricky Platform Navigation: Some users have found it challenging to find the right way to perform tasks on the platform, leading to a potential for getting lost.

Integration Limitations: Several reviewers mentioned that integrations could be improved, but did not provide specific details. This suggests that there may be some limitations in seamlessly integrating with other systems or applications.

Complexity of Headless Approach: Users expressed that adopting a headless approach and understanding the full potential of commercetools can sometimes be complex for companies. However, they believe this challenge will improve over time and mentioned the role of partners in providing consultative support.

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(1-2 of 2)

Approach for modern, headless Commerce

Rating: 10 out of 10
April 19, 2021
MS
Matthias Steinforth
Managing Partner
kernpunkt, Agentur für eine digitale Welt (Internet, 51-200 employees)
Vetted Review
Verified User
commercetools
10 years of experience
View profile
Use Cases and Deployment Scope
As a long-standing partner of commercetools, we at kernpunkt have already successfully implemented the solution for numerous customers. commercetools is a market-leading technology for e-commerce platforms and digital commerce. With commercetools, we develop both B2B and B2C e-commerce applications for start-ups and medium-sized companies.
Pros
  • Very good documentation
  • Stabile and scalable Microservice-Architecture
  • Cloud Native Platform
Cons
  • Missing modern Frontend SDKs
  • Integrations to current 3rd Party Platforms
Likelihood to Recommend
commercetools is ideal for a best-of-breed approach and headless commerce. Modern e-commerce companies with scalability requirements are in the right place with commercetools.
commercetools Feature Ratings
Online Storefront (8)
91.25%
9.1
Product catalog & listings
100%
10.0
Product management
90%
9.0
Bulk product upload
100%
10.0
Branding
80%
8.0
Mobile storefront
80%
8.0
Product variations
100%
10.0
Website integration
90%
9.0
Visual customization
90%
9.0
Online Shopping Cart (1)
100%
10.0
Checkout user experience
100%
10.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
80%
8.0
Promotions & discounts
80%
8.0
Personalized recommendations
80%
8.0
SEO
80%
8.0
eCommerce Business Management (5)
100%
10.0
Multi-site management
100%
10.0
Order processing
100%
10.0
Inventory management
100%
10.0
Shipping
100%
10.0
Custom functionality
100%
10.0
Return on Investment
  • Reduce costs for updates and maintenance
Alternatives Considered
Other Software Used

Comprehensive API activated e-comemerce cloud solution!

Rating: 8 out of 10
Incentivized
November 07, 2019
Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employees
Vetted Review
Verified User
commercetools
2 years of experience
Use Cases and Deployment Scope
Commercetools is our organization's primary e-commerce platform. It controls the dataflow and user interaction between front-end client and back-end ERP systems. As a fully functional e-commerce platform, it provides all the necessary functionalities needed for a successful digital business platform. It collects the customer, product, pricing data from the ERP system and provides the interaction through the API model.
Pros
  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Cons
  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Likelihood to Recommend
Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
commercetools Feature Ratings
Online Storefront (7)
75.71428571428571%
7.6
Product catalog & listings
80%
8.0
Product management
70%
7.0
Bulk product upload
90%
9.0
Branding
90%
9.0
Product variations
50%
5.0
Website integration
90%
9.0
Visual customization
60%
6.0
Online Shopping Cart (2)
75%
7.5
Abandoned cart recovery
60%
6.0
Checkout user experience
90%
9.0
Online Payment System (1)
70%
7.0
eCommerce security
70%
7.0
eCommerce Marketing (3)
76.66666666666667%
7.7
Promotions & discounts
80%
8.0
Personalized recommendations
70%
7.0
SEO
80%
8.0
eCommerce Business Management (5)
66%
6.6
Multi-site management
90%
9.0
Order processing
90%
9.0
Inventory management
60%
6.0
Shipping
60%
6.0
Custom functionality
30%
3.0
Return on Investment
  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Alternatives Considered
Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
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