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Communique Conferencing

Communique Conferencing

Overview

What is Communique Conferencing?

Communique Conferencing's virtual & hybrid event platform functions as a traditional off-line trade show in order to translate exhibit halls, booths, presentations and networking into a customizable, and engaging, 3D virtual environment. Attendee Engagement — Include ways to communicate and…

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Learn from top reviewers

It's not just the functionality and technology, its the team support that keeps us coming back

Rating: 10 out of 10
December 1, 2022
Vetted ReviewVerified User
We use Communique's virtual event platform to host events for various clients throughout the year. These include both virtual only events and hybrid events. Communique's platf...
Continue reading
Verified user
Project Manager
Communique Conferencing3 years of experience

Highly Recommend Communique Conferencing for Virtual Events

Rating: 10 out of 10
January 15, 2021
Vetted ReviewVerified User
We use Communique Conferencing's virtual event platform to host virtual summits for our clients and partners. Working with Communique was a fantastic experience. It was our f...
Continue reading
Verified user
C-Level Executive
Communique Conferencing1 year of experience
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Pricing

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Communique Conferencing

Communique Conferencing

N/A
Unavailable

What is Communique Conferencing?

Communique Conferencing's virtual & hybrid event platform functions as a traditional off-line trade show in order to translate exhibit halls, booths, presentations and networking into a customizable, and engaging, 3D virtual environment. Attendee Engagement — Include…

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://www.virtualtradeshowhosting.com…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Communique Conferencing?

Communique Conferencing's virtual & hybrid event platform functions as a traditional off-line trade show in order to translate exhibit halls, booths, presentations and networking into a customizable, and engaging, 3D virtual environment.
    • Attendee Engagement — Include ways to communicate and engage with the attendees such as custom email communications, live day push notifications, and text and video chat technology for attendee-to-host and attendee-to-attendee interaction. Gamification elements can be included such as the ability to create avatars or participate in event challenges or games and dynamic session Q&A, surveys and polls to take the engagement activities to the next level. Finally, entertainment surprises can be integrated such as a photo booth, social media wall, wellness room, etc.
    • Environment Design and Dynamic Content Delivery — The ability to create a custom-branded experience helps create a unique event to wow attendees. This includes more than simply the ability to change the color palette and swap out the logos. Content can be delivered across various channels, including delivery via live stream, prerecorded or a combination of both. Tracks can be curated or fully personalized, supported by role-based access or AI-driven (think Netflix) recommendations. Finally, the solution offers features that support a global audience like language translation, live interpretation, and closed captions.
    • Event Logistics — Managing a virtual event has many different operational elements that our platforms help seamlessly execute. Registration collection, email confirmations and payment processing. Also, managing the creation of the event agenda, organizing booths, and facilitating session creation and delivery and one-to-one meeting scheduling.
    • Reporting: Proving the ROI on virtual events is a mission-critical priority for most clients. The platforms supply real-time, reporting that includes every detail of the event from registration and session attendance to content consumption trends and booth traffic analysis.

Communique Conferencing Features

  • Supported: Stunning environment Design and Dynamic Content Delivery — The ability to create a gorgeous 3D custom-branded experience helps create a truly unique event that wows your attendees.
  • Supported: Webinar presentations - Live and pre-recorded with Q&A, surveys, polls, language translation, captioning, CE credits, etc.
  • Supported: Networking & Engagement - live day push notifications, and text and video chat, matchmaking, meeting scheduling
  • Supported: Gamification with leaderboard - Drives behavior and add an element of fun
  • Supported: Role-based access to rooms, sessions and/or content
  • Supported: Customizable registration pages with ticketing and payment processing
  • Supported: Briefcase or swag bag
  • Supported: Photo booth, social media wall, trivia
  • Supported: Mobile app for hybrid events
  • Supported: Language translation & ADA support
  • Supported: Full set up, project management, and live day support. We are obsessed with customer support

Communique Conferencing Screenshots

Screenshot of Welcome lobby with video greeterScreenshot of Exhibit hallScreenshot of BoothScreenshot of Theater with tracksScreenshot of Highly engaging Webinars including: slides, video, Q&A, polls, survey, links to resources, and speaker bios.Screenshot of Networking lounge

Communique Conferencing Integrations

Communique Conferencing Competitors

Communique Conferencing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll countries are supported
Supported Languages16 languages

Communique Conferencing Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)60%
Enterprises (more than 500 employees)40%
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Communique's virtual conferencing platform has made a significant impact on enhancing the user experience, allowing organizations to connect with a broader audience and reach international speakers who couldn't travel. The platform's improvements to its chat feature have provided users with seamless communication during conferences and workshops. This has resulted in a significant increase in attendee booth visits in virtual exhibit halls, allowing organizations to showcase their products and services effectively.

During the pandemic, when traditional in-person events were not possible, Communique's virtual platform became the go-to solution for hosting customer conferences. The platform offers features like breakout sessions, networking events, and interactive exhibit halls, providing a comprehensive virtual conference experience. As a result, organizations have successfully hosted their first-ever virtual meetings and workshops, maintaining connection, relevance, and visibility with their communities.

One of the standout features of Communique's platform is its ability to facilitate engaging interactions within large groups. The platform enables live networking sessions and live interactions, giving attendees the opportunity to network and connect with other participants. Moreover, Communique's platform provides a professional look and easy navigation for live, simulive, and prerecorded materials. This versatility has made conferences more engaging and superior to others by offering a seamless virtual experience.

Users have praised Communique for its effective video and audio quality as well as affordability compared to other virtual conferencing tools. Many users recommend choosing Communique without hesitation due to its reliability and customizable features that cater to hosting virtual summits and events. Additionally, the commendable support provided by Communique's project management team throughout the planning process has been integral to the success of conferences.

Organizations have also utilized Communique's platform beyond traditional conferences by creating Learning Expos. This feature allows for effective communication and information sharing among participants. Furthermore, organizations have transitioned smoothly to hosting 100% virtual events using Communique's platform, which has received positive feedback from attendees.

Overall, Communique's virtual conferencing platform has proven to be a reliable and customizable solution for organizations seeking to host virtual conferences, engage with attendees, and maintain connection and visibility during the pandemic. The platform's features, affordability, and attentive support have made it a preferred choice for hosting successful virtual events with networking and engagement opportunities.

Positive Sentiment:

  • Customized Rooms: Many users have praised working with Communique's design team, as they provide highly customized rooms that align perfectly with their organization's brand. This level of customization allows users to create a unique and personalized virtual conference experience tailored to their specific needs and aesthetic preferences.
  • Interaction Opportunities: Multiple reviewers appreciate the platform's robust features that facilitate seamless interaction between sponsors and attendees. The platform offers various engagement tools such as chat functionality, Q&A sessions, and virtual networking spaces, enhancing networking opportunities during virtual conferences and fostering meaningful connections.
  • Technically Advanced Solutions: Users consistently highlight Communique's solutions for being technologically advanced. The platform boasts state-of-the-art features like high-definition video streaming, real-time analytics, and secure data encryption. These advanced capabilities ensure a seamless and reliable virtual experience for all conference participants while maintaining the highest standards of data security.

Cons: Limitations in Learning, Difficulty in Building Booths, Overwhelming for First-time Users

  • Limited Support for Learning: Some users have expressed frustration with the learning process of the product, as they found it challenging to find answers due to the reliance on searching through videos instead of having a dedicated representative.
  • Building Booths Can Be Difficult: Several users have encountered difficulties when trying to build booths for sponsors within the platform. This has caused some frustration and added complexity to their experience.
  • Overwhelming for First-time Users: While the company has made efforts to streamline the platform's many features, some first-time users still find it overwhelming. However, they do appreciate the ongoing improvements being made by the company.

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why

It's not just the functionality and technology, its the team support that keeps us coming back

Rating: 10 out of 10
December 01, 2022
Verified User
Vetted Review
Verified User
Communique Conferencing
3 years of experience
Use Cases and Deployment Scope
We use Communique's virtual event platform to host events for various clients throughout the year. These include both virtual only events and hybrid events. Communique's platform addresses the need for hosting events online with a lot of networking and engagement. Some of the events also include an exhibition hall with virtual booths.
Pros and Cons
  • Delivering a unique and elevated experience by using a platform with a unique look and feel.
  • The platform capsulizes everything and makes information easily accessible.
  • It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.
Likelihood to Recommend
The platform is well suited for delivering a unique and elevated experience for guests. Also, events with 200+ attendees. I would not recommend using Communique for simple and very small events. There are dozens of cheap options for these.
Most Important Features
  • Branding and customization (look and feel)
  • Attendee engagement features
  • Networking features
  • Reliability
Communique Conferencing Feature Ratings
Virtual Event (8)
100%
10.0
Registration, RSVP, and ticketing
100%
10.0
Email marketing
100%
10.0
Livestreaming
100%
10.0
Audience engagement
100%
10.0
Event recording
100%
10.0
Virtual booths
100%
10.0
Networking
100%
10.0
Event analytics
100%
10.0
Online Events Marketing (1)
100%
10.0
Branding options
100%
10.0
Return on Investment
  • We always get positive feedback regarding the platform on our attendee surveys.
  • Their incredible support team saves us time and money. For example, there was a problem with a live stream at our last event. Although the problem was not on Communique's end, their experienced tech support team were able to provide insight that helped the on-site production company quickly isolate and resolve the issue.
Alternatives Considered
ON24 - A better platform, better support, much better pricing
Patchable - They laid off a lot of staff this past year. This had a tremendous negative impact on the product quality and support.

Highly Recommend Communique Conferencing for Virtual Events

Rating: 10 out of 10
January 15, 2021
Verified User
Vetted Review
Verified User
Communique Conferencing
1 year of experience
Use Cases and Deployment Scope
We use Communique Conferencing's virtual event platform to host virtual summits for our clients and partners. Working with Communique was a fantastic experience. It was our first time producing a virtual conference. Our project manager and the rest of their support team was incredible.They clearly had deep experience hosting these types of virtual events and consulted with us every step of the way, from best practices to environment design and engagement tactics.

The platform is reliable, secure and highly customizable. It also worked incredibly well on PCs and mobile devices. The feedback from our attendees was very positive.

I cannot say enough good things about Communique. They are a true partner that goes above and beyond to deliver successful virtual events.
Pros and Cons
  • Experienced and responsive project management team
  • High-quality technology
  • Tailored vs. cookie-cutter solutions
Likelihood to Recommend
Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.

Communique Conferencing is less suited for small, basic Zoom style events.

Return on Investment
  • Higher attendance - Extend the geographic reach of our events
  • Wow factor - Position our firm as leading edge
  • Thought leadership - The webinar component helps deliver engaging presentations
  • Analytics - Everything is tracked for amazing metrics
Alternatives Considered
We found out the hard way that there's a lot of smoke and mirrors in the virtual event space. We had no idea the level of proper vetting we should have done before hosting a client event with our reputation on the line.
  • Support: The PM was located in our time zone and way more responsive.
  • Platform: It's hard to assess platforms on one 60-minute demo. When it came down to hosting a virtual event there were a lot of limitations with the other platforms (e.g., no ability for booth reps to proactively chat with visitors, no ability to search for other attendees, no ability to send broadcast messages to communicate to attendees during live days, etc.). Communique Conferencing had all of these and was easy for attendees to use.
  • Data security: We are a financial firm, so data security is huge. We did not realize the lack of basic attendee data security with some of the other platforms until our IT team performed and assessment. Communique Conferencing was one of the only platforms that passed.
Usability
10
Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.
Support Rating
10
The Communique project team is
  • Knowledgeable
  • Responsive
  • Willing to go above and beyond to make our events successful
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