Commvault Complete Backup & Recovery Reviews

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121 Ratings
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Score 8.5 out of 100

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Reviews (1-25 of 45)

Keith Kelly profile photo
December 06, 2019

Love the product

Score 8 out of 10
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Commvault is used across the entire organization. Provides a backup and recovery solution that meets all federal guidelines and requirements for FedRamp. It is used to backup file data, as an integrated solution to backup mail in Office365, as a site recovery solution to move systems between multiple clouds, and the full imaging of systems.
  • Point in time recovery of SQL databases.
  • Integration into multiple clouds for single pane management.
  • Encryption for endpoints using SaaS cloud offerings.
  • Simple archiving of data to long term storage.
  • End user self service data restore.
  • Licensing model is somewhat difficult to understand and estimate when deploying solution.
  • Legacy protocols for SaaS integrations still in place. Slow to upgrade.
  • Not cost efficient when compared to cloud integrated backup solutions.
  • There does not seem to be an offering for small companies or small deployments. Wish there was a light version for smaller clients. Wish there was a solution generator tool instead of a lengthy sales process for each new feature deployment.
In my experience, Commvault is best designed for large enterprises with sparse or segmented data deployments. If all of your data is similar, and sitting in one data center or cloud storage solution, it isn't cost-effective. In a word, overkill. I had a client that was looking for a backup solution for unstructured data in separate and air-gapped data sources. My cCmmvault rep could not offer a solution that was cost-effective and did not require multiple copies of the data, so storage made the solution nonscalable or cost-effective.
Read Keith Kelly's full review
Vladan Kojanic profile photo
Score 10 out of 10
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  • Serbia’s Ministry of Environmental Protection is leading the way for public sector organizations to meet the government’s 2020 initiative of digitalizing citizen services. With more than 330 employees in Belgrade and across 22 locations in Serbia, the IT team needs to be able to support a variety of operating systems and facilitate field workers’ remote backups over
    the public network.
  • Our datacenter in Belgrade must be able to support secure file sharing between a host of different devices across the country. We need to ensure departments can share information without compromising on security if a device is lost or stolen. With Commvault, the organization can protect its data and safeguard services.
  • It has also increased efficiency as system administrators can now manage restores remotely from a central console rather than having to travel to site, and each employee can do data restore themselves without the involvement of IT staff.
  • With Commvault, the Ministry now has a central platform for data backup and management that can be customized to suit current and future requirements.
  • The user-friendly solution was quick and easy to set up, integrates seamlessly and offers
    comprehensive data protection. No competing solution on the market offers the same level of organic integration.
  • We have happier and more productive users thanks to its user-friendly interface, employees working in the field needed minimal training to start sorting, backing up, and sharing documents on the move.
  • Collaboration between departments has improved, while deduplication has helped reduce the organization’s data footprint more than 80%.
  • User friendly
  • Easy to use for both administrators and employees
  • One place (console) for complete administration
  • Employees can backup and restore their data without the help of IT staff
  • Follows business requirements and regulations
  • They should also turn to non-backup users (administrators) to do the basic settings themselves.
  • They should make other templates for other countries (regions) where their tool is used.
  • Multilingualism
As mentioned above, Commvault is a tool that allows you to set up a complete system from one place and for all types of backup that exist in a particular organization. It is easy to use for end users as well as system administrators. When colleagues want to see or hear about the Commvault solution, I am always happy to invite them to look at the system at work.
Read Vladan Kojanic's full review
Matthew Magbee profile photo
Score 10 out of 10
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We use Commvault across our entire company. In the US, we have each location split as a division. Each division has its own media agent, storage, and permissions group. All reports go to divisional directors and staff as well as visuals for Command Center. This setup isolates each location to only be able to view their items. This reduces stress on local staff and allows me and my team to focus on big-picture disaster recovery. This setup really helps with off-loading restorations and live data to other divisions as tests or failover scenarios.
  • Reports
  • Deduplication
  • Plans
  • Active Directory
Nothing is perfect, nor never will it be. Commvault knows this. They also take that and spin into a way that allows them to mold and construct a "Perfect for YOU" application and solution. Where the shortfalls of most applications present hardships, Commvault thrives on these issues to make a great product. The need to address particular issues within your environment allows them to mold this solution to exactly what you need and want. That in itself is as perfect as I can ask for.
Too often the "out of the box" solution just doesn't cut it. Our entire environment is this exact scenario. Nothing in our company is cookie cutter. But I know how I want it to work and flow. I have been able to construct an operable and manageable environment with the help and guidance of this amazing team of engineers and developers.
Read Matthew Magbee's full review
Andrew Buckle profile photo
Score 9 out of 10
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It is used as the single platform to back-up various systems distributed within the organization.

  • It supports various operating systems.
  • De-duplication is built in.
  • It can be controlled from anywhere, by anybody with the correct access.
  • The front end and the operations are designed in a uniform manner. This makes is easier to learn, and the operations to perform certain tasks are familiar.
  • The reporting and feedback tools are excellent.
  • The virtual environment is protected. New machines can be included automatically.
  • Network bandwidth is used efficiently.
  • Failed backups are highlighted quickly so the underlying cause can be addressed.
  • Manually aging jobs to expire the data could be easier.
  • Jobs that run through a firewall can be tricky to get running.
We have distributed sites over poor networks, but the client side de-duplication makes a real difference. The single pane of GUI makes familiarization easier, especially for customer service staff. Pre- and post-execution scripts are great. Good support for Microsoft products including clusters and Active Directory. Hyper-V and VMware are all supported with new machines automatically added.
Read Andrew Buckle's full review
Ali YAZICI profile photo
Score 10 out of 10
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We are using all of our production environment for backups and replications.
  • Backup
  • Restore
  • Automation
  • Policies
  • Move backup data between storage policies
Commvault offers very good backup software for big enterprise companies. It also has archives and replications in single software. Additionally, we can use workflow for programming, write scripts for backups, monthly restore tests, get snap and mount on the storage, or whatever else. Reports are very useful and user-friendly.
Read Ali YAZICI's full review
Max Pang profile photo
December 12, 2019

Try before you Buy!

Score 10 out of 10
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The application is used across the whole organization that we support. It provides data protection for critical and non-critical data from a DC environment to a remote office. The tool is easy to use and offers loads of functionality from management server consolidation to media agents/clients migration without any hassles. Well documented operational documentation proves helpful when in need of references and guidance.
  • Recent major release upgrades provide tools for pre-flight checks on the management servers if the environment is fit for upgrades or requires attention or fixes prior to a successful upgrade.
  • Recently we went through a management server consolidation exercise and it worked flawlessly and the process was pretty straightforward and easy to follow.
  • Support team is very responsive and provides confidence in solutions and good follow through until the problem is rectified or solved.
  • CommServe can manage backups for virtual machines via VSA without installing agents on virtual machines (non application aware backup)
  • Does not have any migration tools if a customer is migrating from a non-CommVault backup tool to CommVault.
  • If Full backups for Virtual Machines failed on a subclient, they can only be rerun for incrementals instead of FULL backups

CommVault is an eEnterprise scale backup solution that is able to provide data protection from ROBO to Regional/Global DC. Application aware plugins provide hot backup. AuxCopy features provide a secondary level of data protection to any medium for long-term data protection.

Dedupe tools are excellent. However, there are limitations and it would not work for clients with a DB sitting on ROBO environment.

Read Max Pang's full review
Jason Mills profile photo
Score 10 out of 10
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Commvault is our primary data protection tool and is used across the entire environment. Commvault provided us with an easier way to manage and monitor backup and restore processes from multiple environments and platforms all within a single product with a common interface and experience. The virtualization portion of the product has minimized the amount of work required for setting up and managing backups across our data center.
  • Virtualization protection.
  • Simplified management.
  • DB2 Backup.
CommVault is a well-rounded platform that is very capable of protecting multiple data types including physical, virtual, database and application-specific as well as cloud-based workloads.
Read Jason Mills's full review
Pradeep Kabbur profile photo
Score 8 out of 10
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Commvault is an enterprise level tool which we use to backup all kinds of work loads. We were able to backup our complete environment using Commvault.
  • Commvault is good at reports and audit trails. We won't miss anything which is required for our audit.
  • Very good at backing up large sized systems.
  • Well designed to assist with protecting large environments.
  • Very well maintained logs and catalogue for restore purposes.
  • It has to provide or should come up with supporting smaller environments.
  • Their licensing needs to be simplified as it goes with data type.
  • Best suited for enterprise customers and very large environments.
  • It is not suitable for the small and medium environments.
Read Pradeep Kabbur's full review
Ruwan Jayasanka profile photo
Score 8 out of 10
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Choosing CommVault was an excellent choice for our organization. As part of our virtualization and consolidation effort, we made a concerted effort to end the days of several disparate backup platforms protecting different groups of systems; each with different requirements, capabilities and limitations. CommVault has unified our backup and recovery operations and provides powerful data loss protection for all of our production and test systems, physical and virtual alike. While saying that the planning and installation phases are involved would not be untrue, the time required to do it correctly pays dividends in the end, as it did with us.
  • Commvault has better Deduplication ratio
  • Support with many of its applications
  • Support for many OS platforms
  • The initial installation and configuration takes little time.
  • New command center is quite complicated.
Commvault is suited for banking sector, enterprise, as well as midsize business.
Read Ruwan Jayasanka's full review
Mithila Perera profile photo
Score 10 out of 10
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We have implemented Commvault Complete Backup & Recovery in many enterprise-level companies. Specifically banks and financial companies to mitigate their data loss and compliance their audit requirements. We have deployed across many platforms such as, AIX, AS400, Oracle, SQL, MySQL, Exchange, vmware, Hyper-V, O365, endpoints backup and many cloud storage solutions and virtual environments. Commvault is popular among our customers for disaster recovery options as well, specially vm replication, DB replication, backup replication and backup server failover options. Our customers like Commvault mostly because in a single console they can manage backup and replication and all above mentioned. It's been made easy to use for the administrator and they love it.
  • Everything backup and recovery, replication, endpoints and cloud solutions can be managed by single console.
  • Having a web console makes it easier to access from anywhere.
  • Been able to use LAN free backups (using only fiber SAN network).
  • Recovering emails from app awareness backup of exchange.
  • Would like to keep using java console instead of using web console.
  • Does not have any agent for Zimbra mail backup.
It is well suited to use with customers like banks and finance companies because Commvault is capable of catering all backups, replication and compliances. If the customer is looking only for replication then they should not go for Commvault. People should carefully select the licenses by talking to the vendor so that they can help them for their environment.
Read Mithila Perera's full review
Arun Singh profile photo
December 05, 2019

Commvault proud customer

Score 10 out of 10
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Verified User
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I have been using Commvault for the last couple of years, and since then, I have compared it with top leading backup solution like Dell, IBM, Acronis, Symentac, Veritas, and many more. Commvault is only the only backup solution that can give you great peace of mind and make you data ready.
  • It work very well in DR recovery.
  • It has recovered my entire DB Server in 20 Minutes.
  • Its compressed my large Data, approx 2.5 Tb, into 300 Gb. It helps me use space efficiently.
  • Its customer care is very responsive and committed.
  • It needs a very sound person to understand this terminology for backup support.
  • Commvault's sales team is not very prompt.
Backing of any environment, SAP, DB, Application, ESXI, HyperV, Cloud, and many more applications is a very easy job for Commvault.
Read Arun Singh's full review
khalid alabid profile photo
Score 10 out of 10
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Commvault has successfully consolidated legacy backup and restore tools into a single, reliable and secure data protection enterprise solution. With Commvault software, our bank's old, existing, and future data are in good hands. We now focus on our IT business and leave data protection to Commvault. Thanks to the Commvault team.
  • Commvault is an enterprise solution for data protection.
  • Commvault software is reliable and secure.
  • With Commvault solution, your data is in good hand.
  • Commvault is a scalable backup solution.
  • Commvault supports many platforms and technologies.
  • Commvault supports storage pool sharing for better space management.
Commvault has successfully consolidated legacy backup and restore tools into a single, reliable and secure data protection enterprise solution.
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Finn Busk Sørensen profile photo
Score 10 out of 10
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We use Commvault as a general backup solution for all on-premise backend systems and for part of our cloud environment. Our backup environment covers our setup globally, but with the largest part being located at our HQ in Denmark. The backup is managed by a team of 4, located in Denmark, China and the Philippines.

  • Covers all areas.
  • Centralized management.
  • Consolidated overview.
  • Easier to learn using it (steep learning curve).
  • More freedom on logical grouping your setup in the console.
Commvault covers your entire environment, no matter if it is Windows, Linux, AIX, SAP or....
Read Finn Busk Sørensen's full review
ilhan Kılıç profile photo
Score 9 out of 10
Vetted Review
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breadth of coverage of the platform has met all our needs in one simple
tool. The deployment was simple, and it is a quick thing to do with a lot of
feedback and dedication from the support team to resolve any issues we raised. We now have a single platform to meet all our backup needs without a compromised backup process to back up with a suitable tool like the previous
vendors. Being able to offer the same backup service to both local and
cloud-based services has also allowed us to distribute multiple cloud
loads in the cloud, knowing that existing processes and accessibility services
can protect these loads anywhere.
  • Covers all of our assets.
  • Even new technologies are supported.
  • I don't have any cons.
We make backups of our VMware and Hyper-V virtualization environment with Commvault and it works flawlessly. Service support is very good.
Read ilhan Kılıç's full review
Paul Sevick profile photo
September 26, 2019

CommVault is the best!

Score 9 out of 10
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We have been using CommVault for over 10 years and backup pretty much everything with it across our entire enterprise. Currently we are backing up 25 virtual servers, 6 physical servers and multiple SQL databases. Once setup it's an amazing product that works extremely well, everything is controlled from a central Commcell console that makes management, deployment and monitoring much easier.
  • Centralized management
  • World class support
  • Can backup anything anywhere
  • Confusing licensing model
  • Expensive
CommVault can backup just a few servers but where it shines is in larger environments with many servers scattered in different offices running different OS's. You can everything up to single location, manage and deploy everything everything from one console. It can eliminate multiple backup hardware scattered all over the related individual backup problem and centralize everything.
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Tim McCarthy profile photo
Score 10 out of 10
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It is being used to backup the entire on-premise backup of all the IT systems and data for BAM.
  • It works like it is supposed to!
  • Technical team like it.
  • It is well supported.
  • I don't have an opinion on this.
No specific instances.
Read Tim McCarthy's full review
Theodore Henderson profile photo
Score 10 out of 10
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Commvault is our enterprise backup solution. It protects our physical and virtual infrastructure, so it's used across the entire organization. Commvault simplifies data protection by providing backup and recovery options in one location for multiple environments.
  • Commvault offers the ability to recover all workloads in a single platform.
  • Their support is unmatched. When a problem arises, support is usually knowledgeable of a solution.
  • The only thing that I would like to see different is for Commvault to have a direct line that customers could call for escalated instances. No matter what the severity of your support instance is, you have to open a ticket via the web and wait for an engineer to pick it up.
Commvault is well suited for any organization that cares about protecting and recovering data in the event of a loss or outage.
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Akmal Kusumajaya profile photo
Score 9 out of 10
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We use Commvault as default backup of all critical application, since our business owner requested to ensure IT minimum downtime and high level risk management.
  • Faster backup for over 100 server application
  • Backup solution is one of our digitalization road-maps
  • Improve current backup manual
Commvault can backup much more multi platform.
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Robert Ouzen profile photo
Score 8 out of 10
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It is used as a backup solution for our organization by our academic and administrative staff.
  • Good backup solution for many applications such as databases and virtual environment
  • Fast restores
  • Nice reports and statistics
  • Professional support
  • Missing information in Alerts Reports
  • Improve the Command Center utility
It offers one solution for a lot of environments and applications.
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Graham Murison profile photo
Score 9 out of 10
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CommVault is in use throughout the organization. The primary reason for the purchase at the time was for NDMP direct to tape backup of a NetApp storage appliance. However since the initial implementation in 2008, we now use it to solve several problems. It is used for email journaling compliance, archive replication to a DR site, server, email and SQL backup.
  • Support is always top notch. They always exceed expectations and I am always left with a very positive experience. They always meet callback SLA's as well.
  • They have close ties to the major technology players, like NetApp, EMC and VMware to create API's making it seamless to implement new solutions.
  • Once the the solution is setup and running, it requires very little hand holding and maintenance is quite easy.
  • CommVault's products can be confusing from an architecture standpoint. discovering where each piece plays a part can be hard without some additional support
  • Training is almost a necessity if you are like us, a small organization with limited time to just learn a product on the go.
  • Licensing could be better designed for the smaller guy. They have made attempts, but some additional work is need. Not all of us are big enough for capacity licensing to make sense.
CommVault is great for compliance and backup scenarios. The server backups are seamless and just work! Their NDMP backup for our NetApp appliances are fantastic and unless you have hardware issues, it works every time.

CommVault is less suited for those smaller organization that have a limited budget and are looking for a great backup solution. If you are only looking for server backup, CommVault may be less attractive.
Read Graham Murison's full review
Scott Riser profile photo
Score 9 out of 10
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CommVault provides backup and recovery capabilities across all datasets within our enterprise.
  • CommVault integrates with VMWare extremely well offering industry leading recovery capabilities
  • CommVault provides hardware array integration that is unparalleled amongst is competitors and integrates with a vast swath of hardware vendors
  • CommVault provides deep cloud integration that enables our cloud strategy
  • Currently the administration console is based on Java
  • Documentation on new features lags considerably leaving understanding of functionality and features in the lurch
  • We've experienced difficulty restoring multi-terabyte SQL databases on multiple occasions from App-Aware VMWare backups
It is difficult to imagine a scenario where CommVault is not well suited from a feature and functionality perspective. It can be difficult to understand licensing which can lead to feature misunderstandings but all in all CommVault is one of the best products in the data management arena
Read Scott Riser's full review
No photo available
Score 9 out of 10
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  • Used to backup all corporate and research data from on-prem and Cloud ICT systems across the organization.
  • Provides an enterprise level solution that supports our backup and archival strategy.
  • Management of backup sets
  • Replication of backup sets to cloud storage
  • Backup of Cloud data to on-prem storage repositories
  • Some development on BCP capabilities would be an advantage
  • Excellent for enterprise backups
  • Not so good to support business continuity strategies (eg snapshotting to the Cloud to provide full offsite resilience of ICT systems)
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Score 9 out of 10
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It's being used by whole organization. It addresses business data protection problems.
  • We backup about of 5PB of data with Commvault, and our backup SLA is 98%.
  • Commvault covers all use cases of data protection: VM's, DB, physical servers and cloud environment.
  • Relatively expensive software.
Commvault is very good for mid and enterprise size companies, less appropriate for small and very small businesses.
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December 05, 2019

Commvault Rocks!

Score 10 out of 10
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Commvault is being used by the infrastructure team to backup all corporate workloads (VMs, files, applications, and O365 data). Commvault addresses data protection for the business.
  • Backup & Restore
  • eDiscovery
  • Cloud Storage
  • Office 365 Data Protection
  • Administration Console
  • Indexing Timeframe
Commvault is best suited for data protection of all on-premise and Cloud services.
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Score 10 out of 10
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We are an MSP and use Commvault as our backup services solution. Also, our internal IT department is a tenant on this platform. Commvault helps us and our customers face the data protection challenges of legacy applications and Saas offerings. With Commvault, we are able to backup all of it with a single tool and pane of glass.
  • Office365 data in mailboxes, SharePoint, and Onedrive.
  • Oracle databases on physical Unix server systems.
  • Snapshot integration with Net-app Storage systems.
  • Easy secondary storage to S3 based services.
  • Not all licenses are available in a multi-tenant SPM platform yet.
  • Commvault specialists are hard to find.
Commvault is an enterprise data management solution. It might not be a perfect fit for SMB markets. In mid-sized and enterprise markets, CommVault is the best fit, as it covers all data-related challenges. In hybrid cloud infrastructures, things get a lot more complex to manage, therefore protection of all your data, wherever it is located, needs to be well protected.
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Feature Scorecard Summary

Universal recovery (40)
Live recovery (39)
Recovery verification (41)
Business application protection (43)
Multiple backup destinations (40)
Incremental backup identification (45)
Backup to the cloud (33)
Deduplication and file compression (42)
Snapshots (42)
Flexible deployment (33)
Management dashboard (35)
Platform support (35)
Retention options (34)
Encryption (33)

About Commvault Complete Backup & Recovery

Commvault is the eponymous data backup and recovery solution from the data management company headquartered in New Jersey. Its features support multi-cloud backup, protection for applications, databases, and virtual machines, end-point user data protection, and disaster recovery.

Commvault provides support for backup and recovery of files, applications, databases, hypervisors, and a variety of popular cloud storage options, including Amazon AWS, Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure. Modalities can be cloud or multi-cloud, on-premises or cloud-only workloads.

Key Features

Cloud Backup and Recovery Options

  • Complete backup and recovery across files, applications, databases, virtual machines
  • Archiving for files and virtual machines
  • Encryption of data in flight and at rest
  • Compress and deduplicate data for moving workloads
  • Disaster recovery
  • Hardware snapshot management
  • Replication and virtual machine incremental replication
  • Backup operational reporting through Commvault Command Center
  • File sharing
  • Comprehensive view of data storage locations: on-premises data centers, public, and private clouds
  • Consistent service level agreements for hybrid IT environments
  • IT agility from tested data management practices
  • Policy control management for cloud and on-premises workloads
Categories:  Archiving,  Data Center Backup

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