- Recent major release upgrades provide tools for pre-flight checks on the management servers if the environment is fit for upgrades or requires attention or fixes prior to a successful upgrade.
- Recently we went through a management server consolidation exercise and it worked flawlessly and the process was pretty straightforward and easy to follow.
- Support team is very responsive and provides confidence in solutions and good follow through until the problem is rectified or solved.
- Does not have any migration tools if a customer is migrating from a non-CommVault backup tool to CommVault.
CommVault is an eEnterprise scale backup solution that is able to provide data protection from ROBO to Regional/Global DC. Application aware plugins provide hot backup. AuxCopy features provide a secondary level of data protection to any medium for long-term data protection.
Dedupe tools are excellent. However, there are limitations and it would not work for clients with a DB sitting on ROBO environment.
Commvault is being used as a backup solution at all the Global DC and remote sites. We use it for backup, archive and to perform replication across multiple sites. It helped us to standardize backup architecture globally.
It is also used for:
Ability to maintain remote sites backup at regional DC sites
Improve DR capability,helped us with backup and archival to cloud
- Intellisnap feature integrates with all the major hardware vendors storage arrays. Allows us to co-ordinate the snapshot/clone backups and replications from Commvault GUI.
- VMware Backups
- Automation using workflows
- Dash Copy feature has some cons where replication time can amount to more time compared to other products due to the algorithm which it has. Commvault's team should improve that.
CommVault allowed us to provide access to datasets for recent recoveries or for things like legal subpoenas. We used CommVault to power our disaster recovery and business continuity plans.
- CommVault has the ability to backup data sets from a broad (maybe the broadest) set of technologies. Everything from traditional agent based backups, to bare metal, and the most modern virtual machine backups.
- CommVault has steadily evolved with an been on the forefront of the evolution of the data center from physical machine to virtual machines to software driven solutions.
- If you need to use VTL functionality, CommVault is still one of the best.
- Reporting tools within CommVault are very strong out of the box and do not require any additional technology to leverage.
- Releases of CommVault are typically well tested and easy to install in place or plan migrations.
- The management console still uses Java and often has compatibility issues. I would dump java in favor or a HTML5 web console.
- CommVault is a huge solution capable of managing the most complex environments. It could benefit from some simplification and wizards to make it more approachable to smaller IT shops.
Less Well Suited: Highly virtualized environments who need a simple turn key solution with fast recovery times.
- Support is always top notch. They always exceed expectations and I am always left with a very positive experience. They always meet callback SLA's as well.
- They have close ties to the major technology players, like NetApp, EMC and VMware to create API's making it seamless to implement new solutions.
- Once the the solution is setup and running, it requires very little hand holding and maintenance is quite easy.
- CommVault's products can be confusing from an architecture standpoint. discovering where each piece plays a part can be hard without some additional support
- Training is almost a necessity if you are like us, a small organization with limited time to just learn a product on the go.
- Licensing could be better designed for the smaller guy. They have made attempts, but some additional work is need. Not all of us are big enough for capacity licensing to make sense.
CommVault is less suited for those smaller organization that have a limited budget and are looking for a great backup solution. If you are only looking for server backup, CommVault may be less attractive.
- Service & Support
- Implementation, Maintenance and other IT support
- Before implementation do trainings
- POC to understand any hardware or software performance
- Backup IOs and capacity based licensing
- As the product has matured its efficient use of WAN resources has improved with deduplication allowing us to protect complex remote systems with limited bandwidth.
- The Commvault interface provides a fairly consistent look and feel regardless of what type of agent or workload you are trying to protect.
- The use of Storage polices allows for very granular control over how various workloads on the same system may be protected and retained.
- The ability to create dynamic groups based on an endless number of attributes makes automation of backup sets easy.
- Console auditing is great to prove who made changes to the environment as every change is logged within the system and can be retained for as long as you select.
- The reporting engine is very robust and has flexibility to generate adhoc or scheduled reports.
- The Java client (and only client) has been a pain point as it is very particular as to what version of Java you have running
- Over the years the deduplication engine has been less than robust, much of which has been resolved in the latest version. There are still some deduplication gotchas that you need to plan and be prepared for. V11 is really the first version I would consider truly ready for prime time with lareg deduplication workloads.
- Their windows agents still have a reliance on .Net which means not all upgrades are without a reboot. If you are not careful you can leave a system unprotected until it is rebooted.
- The custom report engine requires you to understand the underlying database structure and needs to be improved to be more intuitive with selectable criteria and fields.
- Commvault has made their software increasingly easier to navigate with what seems to be every service pack revision. I have found more shortcuts to places I need to navigate to with every update. That makes this a very functional software.
- Commvault also gives very detailed logs to look over if there is an issue. They also give the ability to send logs very easily to support through their software. No need to manually collect logs and email them out, as it is all in the software GUI.
- Commvault reporting and dashboards are very detailed, showing things like front end footprint and deduplication / compression rates. It shows the amount of disk used and how much is freed up on a daily basis.
- The Commvault job controller allows for a very customized look into your current running backups. They have the ability to create multiple filters so you can apply them quickly to just see what you need.
- The commcell browser tabs need to be static. When I am looking at the default subclient for a particular type of job, if I click on another client computer, it changes that default window into whatever I just clicked on. That is annoying. They could make the tab a little bigger and put a more detailed description in it so you can open up more tabs.
- The job controller update intervals interfere with selecting multiple jobs and keeping them highlighted in case you need to suspend or kill multiple jobs. When it updates, it removes the selections.
- Using JAVA is a hindrance because sometimes after you update multiple servers to a new service pack level, even after doing a manual refresh, it still says the old software version. You have to close out of the GUI and go back in for it to report properly. I think this is more of a JAVA issue and not a Commvault issue.
It is very easy to manage and a very robust solution for various [types of] data protection and it helped us to reduce our OPEX costs.
- Seamless integration with various applications like VMware, databases and other applications. Storage integration with IntelliSnap.
- It supports most of the cloud platforms backup destinations if your objective is to move to the cloud.
- Single place to manage all the data protection activities and management.
- Best support in each of my support call experiences.
- This is not what I would expect from a data protection solution, but since it is connected with each of my infrastructures they could provide some monitoring solutions so I don't have to go with another monitoring vendor.
- If it could support an install on Unix and allow other database users to align their strategy if they want to go with a non Microsoft option.
- CommVault integrates with VMWare extremely well offering industry leading recovery capabilities
- CommVault provides hardware array integration that is unparalleled amongst is competitors and integrates with a vast swath of hardware vendors
- CommVault provides deep cloud integration that enables our cloud strategy
- Currently the administration console is based on Java
- Documentation on new features lags considerably leaving understanding of functionality and features in the lurch
- We've experienced difficulty restoring multi-terabyte SQL databases on multiple occasions from App-Aware VMWare backups
- CommVault has agents for all kinds of platforms that need to be backed up. For example, our ERP environment runs on HP-UX, and CommVault has a media agent for that.
- You can use any storage to back things up via CommVault. We are using a cheap and affordable storage called Drobo.
- Their support team is OUTSTANDING! You know how you dread calling Microsoft for support? You won't dread calling these folks; they are most friendly and helpful
- The price was really high (we were paying per Terabyte), but they have recently restructured their pricing models, so it has likely gotten more affordable.
- UI is Java; would be nice if it was HTML5
- Would we nicer to just have a webpage to log into instead of a Java applet.
- Complete flexibility across physical, virtual, and application level backups.
- Multiple pricing options for agility across different use cases.
- First class service and support.
- Marketing new features is lacking in most cases including Cloud functionality.
- Service Pack communication and differences are vast.
- VMware only product/feature set.
Overall, Commvault is easier to manage for our support team. It works very well. Commvault support is great and gets issues resolved very quickly.
- Backup and recovery: CommVault is easy to install. Easy to get up and running and makes it easy to backup and recovery data if necessary.
- Reporting: CommVault has excellent, built-in reporting. You can report per environment or, if you have more than one CommVault environment (for example, in different regions of the country), you can aggregate reports from a worldwide view.
- Analytics: This is a newer option in CommVault. This adds another dimension to CommVault beyond data protection. Using analytics, you can analyze the data stored in CommVault. It is comparable, but probably not as powerful, as Splunk
- CommVault is excellent in the cloud. It supports most all cloud vendors. Its features for AWS are excellent.
- CommVault supports many storage hardware vendors for snapshots. In general, they support many more that other major data protection software vendors.
- CommVault needs provide easier ways to download software. Instead of having to download the entire software suite, I would like the option for individual components to be available for download.
- In our very secure IT worlds we live in, CommVault should provide better ways to upload logs to their support site. Companies usually highly restrict being able to access much on the internet from within their data centers.
Commvault is mostly reliant on Windows for their infrastructure, but does support Linux for media agents.
- Automated backup jobs are easy to set up.
- Summary reports are emailed after each backup so you know immediately if a job has failed on any of the systems.
- User interface/console is easy to use and navigate.
- Errors on failed backups can be fairly cryptic. Clearer error messages would be an enhancement to the current ones.
- Support tends to not be very helpful.
- Performance could be improved.
- Backs up multiple databases at one time.
- Restores multiple databases at one time.
- Provides various options for restore.
- UI for database restore isn't intuitive - have to apply some intelligence to find the right combination of settings.
- Alerts upon backup completion aren't functioning properly.
- When a restore fails, the program does not always quit the restoration process on the database side.
- When an attempt to restore fails, the error message doesn't appear in front of you. The restore hangs as 5% progress and you have to scroll to find out what was wrong.
- Summary reports about backups aren't useful - too much information and no logical grouping or flexibility.