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ComplyCube

ComplyCube

Overview

What is ComplyCube?

ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases.The SaaS solution combines trusted…

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Recent Reviews

TrustRadius Insights

ComplyCube's platform has proven to be a valuable tool for businesses operating within regulated environments, such as financial services …
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Exceptional AML and eKYC product

10 out of 10
February 21, 2023
To expand our operations across Europe and APAC, we needed to ensure compliance with regulations through the use of eKYC controls. Our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Essentials

$0.10

Cloud
Pay-as-you-go (PAYG) per credit

Standard

$159

Cloud
per month

Premium

$449

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.complycube.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is ComplyCube?

ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases.

The SaaS solution combines trusted data sources and expert human reviewers to enable businesses to achieve global AML/CTF compliance, convert more customers, and prevent fraud.

With ComplyCube's outreach capability, businesses can combine checks on a particular client during one KYC session. The platform systematically works out the data that needs to be collected and sends a unique secure link that prompts the client to complete a KYC session. Available checks include AML Screening, PEP Checks, Address Verification, Identity Document Proofing, and identity verification.

Key features described by the vendor include:

  • One-stop solution for AML and KYC compliance requirements.
  • 98% Client onboarding rate.
  • Global coverage of 220+ countries and over 3000+ data points from trusted sources.
  • Customizable, brandable, and supports multiple languages.
  • ISO-certified platform with an omnichannel integration with Low/No-Code solutions, API, Mobile SDKs, Client Libraries, and CRM Integrations.
  • A comprehensive suite of checks, including PEP & Sanctions Screening, Adverse Media Checks, Document Proofing, Biometric Verification, Electronic Identity Verification, and Address Verification

ComplyCube Features

  • Supported: Document Verification
  • Supported: Fraud Detection
  • Supported: Global PEP and Sanctions Screening
  • Supported: Address Verification
  • Supported: Biometric Authentication
  • Supported: AML Continous Monitoring
  • Supported: NFC Chip Verification
  • Supported: Automated Identity Verification
  • Supported: Identity Verification with Human Supervsion
  • Supported: KYB Verification
  • Supported: KYC Verification

ComplyCube Screenshots

Screenshot of ComplyCube - Document VerificationScreenshot of ComplyCube - Biometric Verification and Liveness DetectionScreenshot of ComplyCube - Sanctions and PEP ScreeningScreenshot of ComplyCube - Address VerificationScreenshot of ComplyCube - Adverse Media ChecksScreenshot of ComplyCube - Multi-Bureau checksScreenshot of ComplyCube - Watchlist Screening

ComplyCube Video

ComplyCube Mobile SDK Demo - Secure Identity Verification in 10 Seconds

ComplyCube Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAfghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling Islands), Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D'Ivoire (Ivory Coast), Croatia (Hrvatska, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, France, Metropolitan, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea (North), Korea (South), Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovak Republic, Slovenia, Solomon Islands, Somalia, South Africa, S. Georgia and S. Sandwich Isls., Spain, Sri Lanka, St. Helena, St. Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom (Britain / UK), United States of America (USA), US Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican City State (Holy See), Venezuela, Viet Nam, Virgin Islands (British), Virgin Islands (US), Wallis and Futuna Islands, Western Sahara, Yemen, Yugoslavia, Zaire, Zambia, Zimbabwe

Frequently Asked Questions

Onfido, Sumsub, and Shufti Pro are common alternatives for ComplyCube.

Reviewers rate Usability highest, with a score of 10.

The most common users of ComplyCube are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ComplyCube's platform has proven to be a valuable tool for businesses operating within regulated environments, such as financial services and insurance. Users have praised the platform for its ability to ensure adherence to relevant regulations and conduct all necessary checks on end-customers, supporting compliance in a streamlined manner. One of the standout features of ComplyCube is its extensive cross-industry knowledge and flexible solution, which allows users to create a customized solution using the platform's essential building blocks. This versatility has enabled businesses to shape the product according to their precise requirements.

As a primary identity verification and KYC platform, ComplyCube has helped businesses comply with regulatory requirements and streamline customer onboarding. The platform's comprehensive geographic coverage has been particularly useful for expanding operations across Europe and APAC, ensuring compliance with local and global regulations through eKYC controls. By conducting checks against sanctions, PEP, and negative media databases, as well as performing remote identity verification, ComplyCube has met the eKYC needs of verifying the identities of bank account holders, corporate clients, and shareholders.

Financial institutions have greatly benefited from ComplyCube's capabilities in reducing AML/CTF risk, improving efficiency, and delivering value to customers. The platform has effectively detected fraud, prevented terrorist financing, and ensured AML compliance in the financial services industry. In addition, by eliminating the need for multiple vendors and manual processes, ComplyCube has saved users time and money while making things easier for customers. The platform's automated workflows, user-friendly interface, and detailed reporting have further streamlined processes and reduced the manual burden.

ComplyCube's impact extends beyond financial services. The platform has also transformed the customer onboarding process for retail and business channels in various industries. With its mature controls, including rich auditing, advanced access controls, enhanced security measures, anti-spoofing technology, risk profiling, fraud detection, and detailed reporting, ComplyCube offers a user-friendly interface and a wide range of features that cater to the KYC needs of applicants, buyers, sellers, and tenants.

Large enterprises across industries have found ComplyCube to be an ideal identity verification solution and KYC platform. The product provides ISO-certified, trustworthy, and scalable solutions that comply with regulations and offer wide geographic coverage. For example, real estate investors have successfully used ComplyCube's AML and KYC services as part of their onboarding process for both individuals and businesses.

Overall, ComplyCube has proven to be an invaluable tool for businesses operating within regulated environments. Its extensive cross-industry knowledge, customization options, automated workflows, user-friendly interface, comprehensive geographic coverage, security measures, and mature controls have made it a go-to solution for ensuring compliance with regulatory requirements. Whether it's conducting identity verification for bank account holders or streamlining the onboarding process for retail customers or large enterprises across industries, ComplyCube offers a reliable platform that helps businesses manage their compliance obligations efficiently while delivering value to their customers.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 10 out of 10
Vetted Review
Verified User
We use ComplyCube's Anti Money Laundering (AML) and Know Your Customers (KYC) services to verify the identity of real-estate investors as part of our onboarding process. Our investors can be individuals or businesses, so a solution that caters to both was necessary. This is a regulatory requirement, and through ComplyCube, we could meet it easily.
  • Startup friendly
  • Easy to use
  • Excellent features
  • Simple integeration
  • Nothing so far
  • Ideal for startups looking to launch their product quickly. The ComplyCube startup program offered us free checks and advice which was very generous, so I can't recommend them highly enough.
  • We integrated with their hosted solution. We got it up and running in less than a day - kudos to their guides and publicly available API and sandbox!
  • The platform is feature-packed and has global coverage, which works well for us as we expand into new territories.
Score 10 out of 10
Vetted Review
Verified User
We provides assistance to businesses operating within regulated environments, such as financial services and insurance, to ensure adherence to relevant regulations. Our platform conducts all necessary checks on end-customers to support compliance. In light of this, we established a partnership with ComplyCube to power a number of our services. Having searched extensively for a suitable partner, I can confidently attest to the fact that the ComplyCube team demonstrated a greater degree of compliance awareness than their peers. We were impressed by their extensive cross-industry knowledge and the flexibility of their solution. ComplyCube provided us with the essential building blocks to create a customized solution, enabling us to shape our product to our precise requirements.
  • Vast global coverage
  • Granular and structured PEP and watchlist data
  • Customizable verification services
  • Powerful API
  • Knowledgeable team
  • Reports are not customizable through the dashboard, only via the API
ComplyCube offers a highly commendable SaaS product that distinguishes itself from other solutions we have encountered. Notably, its flexibility and feature-packed dashboard make it highly appealing. Having previously collaborated with different vendors for our biometric verification needs, we sought a service that could provide AML screening and electronic identity verification capabilities - ComplyCube fulfilled these requirements elegantly. We now use ComplyCube for all our KYC needs.
Score 10 out of 10
Vetted Review
Verified User
We use ComplyCube to make sure we're complying with the rules and regulations in the financial services industry. It helps us detect fraud, prevent terrorist financing, and ensure AML compliance. ComplyCube has simplified things for us by reducing the number of vendors we need to use, which has saved us time and money. Plus, it makes things easier for our customers too! We use ComplyCube for various checks like sanctions and PEP screening and document verification. In short, it helped us meet our compliance obligations while improving our operational efficiency.
  • One-stop shop AML solution
  • Powerful identity verification
  • Fast checks
  • Excellent API
  • Provide the ability to add custom projects without asking Support to do it
ComplyCube is a great solution for financial organizations that need to comply with regulations related to fraud prevention, AML, and terrorist financing prevention. It's a lifesaver when it comes to handling a large volume of data related to customer onboarding and KYC checks. By bringing all compliance needs into one platform, ComplyCube makes things easier, more efficient, and saves a lot of money in the process.
Score 10 out of 10
Vetted Review
Verified User
We ComplyCube to streamline our customer onboarding process and ensure we comply with AML and KYC regulations. The platform's extensive range of checks, automated workflows, and detailed reporting has helped us eliminate manual processes and save time and costs. We use it across all our customer acquisition channels as well as for ongoing monitoring of our existing customers to stay compliant with regulations.
  • Fast verification
  • High onboarding rates
  • Robust security and compliance
  • Accurate checks
  • Beautiful Interface
  • Include more customization options
ComplyCube is an incredibly effective compliance solution with a comprehensive range of features that make it an ideal choice for streamlining customer onboarding and ongoing AML compliance monitoring. Our business ops team and customers have consistently provided positive feedback on its user-friendly platform and detailed reporting capabilities. I would confidently say that ComplyCube offers a compelling and powerful package that has significantly enhanced our compliance processes and demonstrated its value as a valuable partner in our compliance journey.
Score 10 out of 10
Vetted Review
Verified User
We use ComplyCube to automate AML/KYC compliance, improve verification workflow efficiency, and comply with regulations. Our use case focuses on customer onboarding and monitoring medium-to-high-risk account holders. ComplyCube's automation rules, user-friendly interface, and detailed screening info have streamlined our processes, saved us time, and reduced the manual burden.
  • automated ekyc
  • Configurable risk thresholds
  • Rich and flexible API
  • Excellent support
  • While we have had a very positive experience with ComplyCube, there is one aspect that could be improved in a few areas. Specifically, we would like to see more customization options.
ComplyCube shines in automating compliance tasks and providing detailed screening profiles. Also, its user-friendly interface and real-time monitoring capabilities have helped us streamline our workflows and allowed us to better manage compliance risks. We also appreciate the proactive support we receive from our account executive.
Score 10 out of 10
Vetted Review
Verified User
We’re a global financial institution, and as such, it's vital for us to comply with AML regulations not just in the UK but also globally (US, Europe, and Asia) while ensuring compliance with sanctions and trade controls at all times. Other aspects that are important to us include the speed of verification, worldwide coverage, security, data residence, resiliency, uptime, and SLAs. ComplyCube has met all these requirements. We're thrilled to have found a partner who can meet all our requirements and help us provide a great user experience to our customers.
  • Excellent API.
  • Worldwide coverage.
  • Fast eKYC.
  • Honestly, I cannot think of anything. They have been excellent.
Score 10 out of 10
Vetted Review
Verified User
Thanks to ComplyCube, we completely transformed the customer onboarding process for our retail and business channels, including bank account opening and credit card/loan applications. The platform offers a user-friendly interface and a wide range of features, such as AML screening, biometric checks, document verification, and electronic identity data verification. Additionally, ComplyCube provides mature controls, including rich auditing, advanced access controls, enhanced security measures, anti-spoofing technology, risk profiling, fraud detection, and detailed reporting. These capabilities are essential for a highly regulated bank like ours.
  • Our previous vendor's solution lacked many of the enterprise features we required. ComplyCube was able to address all of these deficiencies. Not only did it provide us with the enterprise-level features we required, but it also proved to be more compliant with AML/KYC regulations.
  • The platform was easy to use for both our end customers and back-office teams, which was a significant advantage in terms of user adoption and productivity.
  • Though I have no major complaints, I do have a minor suggestion for improvement. It would be beneficial to have a native BI connector for Tableau to facilitate MI extraction. Currently, we use ComplyCube's API in Tableau Dashboards, which is already an improvement over our previous system. However, a native connector would further enhance the speed and efficiency of our data exploration.
ComplyCube is well suited for highly regulated financial institutions such as banks. ComplyCube's solution can assist banks and financial institutions with customer onboarding for various financial products, including bank accounts, credit cards, consumer loans, payments, etc. The platform's biometric verification and electronic identity data verification capabilities can help to prevent fraud and ensure compliance with AML/KYC regulations.
Score 10 out of 10
Vetted Review
Verified User
We use ComplyCube as our primary identity verification and KYC platform to comply with regulatory requirements, streamline customer onboarding, and manage all of our verification needs in one place. It helps us reduce AML/CTF risk, improve efficiency, and deliver value to our customers across the banking sector. ComplyCube's platform provides us with comprehensive geographic coverage, enabling us to comply with a wide range of local and global regulations.
  • ComplyCube's platform offers comprehensive coverage across different geographies and helps us comply with various local and global regulations.
  • ComplyCube's verification engine is highly effective in quickly verifying the identities and risk profiles of our customers.
  • ComplyCube's web portal has lots of features and is user-friendly.
  • ComplyCube offers a single platform to manage all of our identity verification needs, eliminating the need for multiple solutions from different vendors and reducing complexity.
  • We would appreciate more customization options, which already can be done via the API, to be also provided via the user interface. Our Customer Success Manager informed us they are on this year's roadmap.
Based on our experience with the platform, ComplyCube's verification engine is highly effective in verifying our customers' identities and risk profiles, making it well-suited for large-scale customer onboarding projects. ComplyCube also covers a high number of jurisdictions and industries. Still, it's important to consider your organization's specific needs and requirements to determine whether it's the right fit for you.
Score 10 out of 10
Vetted Review
Verified User
To expand our operations across Europe and APAC, we needed to ensure compliance with regulations through the use of eKYC controls. Our eKYC needs to verify the identities of bank account holders, corporate clients, and shareholders by conducting checks against sanctions, PEP, and negative media databases and performing remote identity verification. We can confirm that the product meets these requirements.
  • Excellent watchlist, PEP, and negative media coverage
  • Fast biometric verification
  • Accurate identity data verification against trusted authorities
  • Nothing I can think of - the team has been very collaborative from the moment we struck a partnership
My experience working with the ComplyCube solution and team has been highly positive. The solution complies with banking regulations across the regions we operate in and provides a dashboard and investigative tools that our MLROs and FinCrime units find very useful daily. Furthermore, the ComplyCube team demonstrated a high level of expertise, professionalism, and assistance throughout the entire engagement. They took the time to understand our risk tolerance, internal workflows, and AML framework, allowing them to tailor the solution to our needs. I am delighted we selected them to manage our eKYC and AML compliance.
Score 10 out of 10
Vetted Review
Verified User
ComplyCube makes completing KYC for applicants, buyers, sellers, and tenants a breeze! With just a few clicks, you can start the process and receive results in just seconds. The interface is easy to use and presents the information in a user-friendly way. And if there are any warning messages, the onscreen tips are incredibly helpful in guiding you on what to do next. This feature is a lifesaver for both property managers and agents!
  • Fast verification
  • Rich Reporting
  • Complete Audit trail
  • Accurate results
  • PDF reports have lots of data, but a couple of attributes we wanted to see were not there. The ComplyCube Team addressed these when we requested their addition.
As a business, we understand that KYC is a legal requirement, but we'd like to make the verification process as seamless as possible for our customers while still following the law. That's why we were on the hunt for an identity verification and KYC tool that not only meets all legal obligations but is also user-friendly, efficient, and accurate. Most importantly, we wanted to make sure we have a full record of all our actions and check results for compliance and audit purposes. So far, ComplyCube has delivered across all fronts.
Score 10 out of 10
Vetted Review
Verified User
We use ComplyCube as an identity verification solution and a KYC platform as part of our workflow-based offering to large enterprises across financial services (banks, insurance, brokers, crypto, etc.). We needed an ISO-certified, trustworthy, and scalable solution that complies with the latest regulations and has a wide geophysically coverage to remove the compliance burden from our shoulders and thus focus on providing value-add services.
  • High success rates
  • Global and comprehensive coverage
  • Incredible customer support
  • Simple and quick to intergate
  • Large set of verification features
  • Nothing I can think of right now
ComplyCube is well suited for enterprises that require mature and ISO-certified Identity Verification and KYC solutions due to the stringent regulations. Usually, these enterprises, especially in the financial services sector, require the implementation of risk profiling and thresholding as well as real-time AML monitoring. ComplyCube makes managing risk thresholds an easy task using automation rules. Its AML monitoring is very comprehensive, and I have yet to come across another provider that provides such rich AML, Sanctions, and PEP reports from the outset.
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