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Comscore Social

Comscore Social
Formerly Shareablee

Overview

What is Comscore Social?

Comscore Social (Shareablee) is a social media analytics platform built to boost social ROI through actionable engagement intelligence. The solutions provide users with the ability to engage with advocates, gain competitive insights through monitoring competition, and interactive visualizations. Comscore has…

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Recent Reviews

TrustRadius Insights

Shareablee has proven to be a valuable tool for two teams, the digital team and the insight team, each utilizing it for different …
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Shareablee Review

9 out of 10
July 02, 2022
Incentivized
​Shareablee helped us to 1. understand the patterns and trends that drive conversations, analyze consumer behavior and customer experience …
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Pricing

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What is Comscore Social?

Comscore Social (Shareablee) is a social media analytics platform built to boost social ROI through actionable engagement intelligence. The solutions provide users with the ability to engage with advocates, gain competitive insights through monitoring competition, and interactive visualizations.…

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Alternatives Pricing

What is Brandwatch?

Brandwatch, from Cision (acquired February 2021) is an enterprise social intelligence platform that is designed to allow brands to listen and analyze online conversation to extract meaningful insights, inform their business decisions and understand more about the return on their marketing spend.

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of…

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Product Details

What is Comscore Social?

Comscore Social (Shareablee) is a social media analytics platform built to boost social ROI through actionable engagement intelligence. The solutions provide users with the ability to engage with advocates, gain competitive insights through monitoring competition, and interactive visualizations. Comscore has acquired Shareablee to provide a comprehensive, consistent, and unified view of media consumption and consumer intelligence across traditional digital and social platforms.

Comscore Social Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Shareablee has proven to be a valuable tool for two teams, the digital team and the insight team, each utilizing it for different purposes. The digital team relies on Shareablee to analyze various aspects of their digital presence, including content, strategy, and the effectiveness of both paid and organic campaigns. With Shareablee, they are able to gain insights into what is working well and what can be improved upon in their digital efforts.

On the other hand, the insight team considers Shareablee their go-to source for high-quality coverage on primary social channels. They rely on the platform's insightful metrics to gain a deep understanding of brand activity and consumer engagement/sentiment on social media. By utilizing Shareablee, they are able to identify patterns and trends that drive conversations and analyze consumer behavior related to services offered in the US geography.

In addition to these primary use cases, Shareablee has also been effective in helping users analyze stakeholder behaviors and topics of interest. It has proven valuable in identifying major topics and drivers of consumer sentiments under specific service categories. Moreover, users have found Shareablee useful in understanding customer perception towards specific service-related attributes. Overall, Shareablee provides a versatile solution for analyzing digital performance as well as gaining valuable insights into brand activity and consumer engagement on social media platforms.

Accurate Data Collection: Users have consistently praised Shareablee's excellent data collection accuracy. The platform's breadth and depth of data capture, including large amounts of historical data, provide real-time and accurate insights into brand marketing performance and audience engagement. Innovation and Updates: Many users appreciate Shareablee's commitment to constant innovation and regular updates in social analytics. They find the platform at the forefront, offering powerful monetization tools and unique ways to cut and analyze data for a deeper understanding of social media performance. Valuable Analytics Features: Numerous users are impressed with Shareablee's affinities view and unique engaged audience metrics. These features offer valuable insights into audience behavior and preferences, enabling users to understand their target audience better. Shareablee also provides comprehensive tools for influencer analysis, tracking, measurement, identification, and profiling. Excellent Customer Support: Users consistently highlight Shareablee's second-to-none customer support. The support team is quick, courteous, and helpful, making users feel like a priority. This ensures a positive experience on the platform with timely assistance when needed. Strong Leadership: A user recognizes CEO Tanya as a trailblazer in the industry. Shareablee's strong leadership from top to bottom demonstrates their expertise in all things social data-driven. Comprehensive Tools: While not providing specific details, one user lists influencer analysis, tracking and measurement capabilities along with identification and profiling as key aspects of Shareablee. This suggests that Shareablee offers extensive tools for analyzing influencers, tracking social media performance metrics accurately while identifying target audiences effectively.

Overwhelming and Confusing Data: Some users have found the amount of data presented at once to be overwhelming and confusing. They have mentioned that navigating through the wealth of data and metrics can be daunting, especially with all the functionality and filters available.

Lack of Pricing Information: Several reviewers have expressed frustration over the lack of readily available pricing information on the homepage. They have pointed out that the only way to obtain details about the service is by requesting a demo, which they find inconvenient.

No Live Demo Available: A common concern among users is the absence of a live demo for them to get a sense of the product before committing. This limitation has been mentioned as a drawback by multiple reviewers who believe that having a live demo would greatly help in understanding its capabilities better.

Based on user reviews, here are the most common recommendations for Shareablee:

  1. Request specific time frame data and compare against your own numbers. Users have found it useful to request data from specific time periods and analyze the social engagement of competitors during those periods. This allows them to compare their own performance against competitors and gain valuable insights.

  2. Stay updated on new product features and important developments. Users suggest asking questions about new product features and staying informed about any updates or improvements in Shareablee. This is seen as a way to make the most out of the tool and stay ahead in analyzing social engagement.

  3. Highly recommended for analysts. Many users highly recommend Shareablee for other analysts. They find it to be a valuable tool for gaining insights into competitors' social engagement and appreciate its ease of use and deployment. The tool is praised for being responsive to users' needs and constantly innovating.

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
July 02, 2022

Shareablee Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
​Shareablee helped us to 1. understand the patterns and trends that drive conversations, analyze consumer behavior and customer experience pertaining to the services offered in the US geography 2. Stakeholder behaviors and analysis of pertaining topics 3. Major topics and drivers of consumer sentiments under specific service categories 4. Customer perception toward specific service-related attributes.
  • Influencer Analysis.
  • Tracking & Measurement.
  • Identification & Profiling.
  • Follower Growth.
  • Social Media Activity and Impact.
  • Value for Money.
​Shareablee is well suited in 1. Data scraping via social listening tools, codes, trackers, and manual methods 2. Data Pre-processing:Data screening, filtering, classification, and categorization as per analysis objectives 3. Analysis: Enrichment, calculation, and derivation of metrics' to benchmark and rank influencers 4. Data Visualization: Monthly, quarterly and annual reports with key observations, trends, and insights presented via Power BI dashboards
  • Data Pre-processing.
  • Social Media Tracking.
  • Data Visualization.
  • Meta Data Qualification.
  • Content drill down and analysis.
  • Data screening and tagging.
​Shareablee stacks up against other tools by 1. Defining objectives based on the client’s problem statement/ research requisite-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social media platforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms​ Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual mining
Jeremy Cowles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Shareablee is being used by two teams. The digital team has a natural affinity to the tool as they are looking at, well, all things digital - content, strategy, how effective paid and organic campaigns have been. We, in the insight team, use it in a similar way, acting as the go-to source of quality coverage on the primary social channels, with a ton of insightful metrics thrown in to help you get a quick, yet deep-dive, understanding of brand activity and consumer engagement/sentiment on social.
  • The sheer breadth and depth of data collection on Shareablee is second to none. If you're after full data sets - I'm not just talking current content, they have large historical data capture capability - then they're definitely worth looking at
  • They are constantly innovating, providing regular updates to the platform and data management solutions. They are truly at the head of the curve when it comes to social analytics - their ability to cut data and display it as well as present new ways of looking at data and correlations is outstanding. The affinities view/unique engaged audience metrics are particularly impressive and useful
  • The metric sets that can be applied to the content collected and the channels in question are large - at first, it can seem a little mind-boggling to get to grips with but it's worth persevering - there's so much in here to really help you understand brand marketing performance and audience engagement that it's truly invaluable
  • Customer support is second to none. Not only is it quick, it's always courteous and very very helpful. You feel like you're a priority and that you're in good hands with them
  • A little abstract, I know, but CEO Tanya is a trailblazer in the industry. Working with a group of people of this caliber - from the top down - is a clear indication of how ingrained Shareablee is with all things social data
  • The user interface is a little clunky, and I think Shareablee is aware of this. Expect an update to UI soon, I imagine
  • While the mass of data and metrics is available, on the one hand, a goldmine, it's also a bit of a stumbling block. There's quite a learning curve to making sense of all the functionality and filters that are available. Like I said earlier, persevere and all will be worth it
  • The report runner can appear overwhelming, but again, bear with it, it's worth it!
Let's be clear, Shareablee is not a jack of all trades. It has a finite remit at the moment and it does that job extremely well. If you're looking for strong data sets, impressive metrics, and highly capable filtering options on those data then Shareablee is peerless in this regard. If you are insight oriented, story-telling oriented, or digital savvy, then this tool will tick all the boxes. If you know what Shareablee is for - do some investigation beforehand - you won't be disappointed. If, however, you expect it to do more than it's core function, your expectations may fall short. Do your homework on Shareablee though and you'll be fine!
  • Our ability to answer complex client briefs is a breeze now that we have this tool - we can not only answer in full, but we are now well placed to provide insight and metrics that aren't front of mind thanks to Shareablee's depth of data interrogation. This makes our investment in the tool and the support a wise choice
  • The subscription is very cost effective and the plan flexible enough to cater to our needs
  • The learning curve is fairly steep meaning that initial time investment is a little high, but the support from the team helps make the transition from learner to a proficient user as pain-free and quick as possible
Shareablee is focused purely on social networks, while other tools cover a breadth of media types. This focus enables Shareablee to totally dedicate time to getting the most performance metrics from these platforms as possible (with more to come, I'm sure) as opposed to a 'lighter touch' approach to data mining and metrics offered by other platforms. Like I said earlier, Shareablee does a small number of things extremely well, rather than try to cover too much across a broad range of media. To be fair, all of these tools are to a degree complementary, but Shareblee as a stand-alone tool is very powerful, that's why we chose it.
Mohammed Anzil | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Shareablee was not an old company into this business. I think they are in the business since 2013 or 14. If you are targeting your business through Social Media, Shareablee could be a great companion to you.Shareablee competitive benchmarking helps you to win at Social Media Marketing. It can give you actionable results where social media marketing generates the most actions, impressions, etc.
  • Accuracy
  • Great Customer Support
  • Powerful Monetization Tools & Insights
  • Real-time accurate data
  • Too much data at a time and it is confusing
  • No pricing information about the service on the Homepage.
  • The only way to get information about the service is requesting a demo.
  • No live Demo available.
Shareablee is only for the large enterprise. Shareablee is best when Social Media is a major factor in your business. Shareablee offers you everything from a dashboard. It is similar to Socialbakers and lets you know how much reader engagement you have on LinkedIn, Twitter and Facebook based on your shares and likes on each platform.
  • Helps to know how our company is performing on Social Media
  • It helps us to know how we should plan our Social Media Marketings in the future.
  • Too many pieces of information at a glance and that could confuse if you are a beginner.
I think Buzzsumo is one of the perfect alternatives to Shareablee. The pricing for Buzzsumo is rough but you get a good deal with what you pay for. On the other hand, TweetReach is less expensive compared to Buzzsumo starts from just $23 per month. Brand24 basic Data For Individuals tracking a single brand cost $49 per month. One of the things I like dislike on Brand24 is that they only updated data every 12 Hours even on the $49 plan.
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