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Concord

Concord

Starting at $17 per user / month
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Overview

What is Concord?

Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools.The vendor states over 500,000+ companies use…

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Recent Reviews

TrustRadius Insights

Concord has proven to be a valuable tool for streamlining the creation of candidate offer letters, NDAs, and other legal documents, …
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CMS Made Easy

9 out of 10
February 05, 2021
Incentivized
Concord is the contract management system for HITRUST. Concord is kept up to date and worked on daily by the legal department, but is …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Contract creation (6)
    9.7
    97%
  • Contract sharing (6)
    9.4
    94%
  • Contract editing (6)
    8.4
    84%
  • Contract templates (6)
    8.0
    80%
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Pricing

View all pricing

Standard

$17

Cloud
per user / month

Pro

$34

Cloud
per user / month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.concordnow.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Concord Product Demo

YouTube

Concord CLM Full Demo 2019

YouTube

Ibanez Concord Model 693 (eBay demo)

YouTube

BuggyBaby | Concord Transformer XT Car Seat Installation Demo

YouTube

McCrank Manderson Rattray Raemers eS demo Concord skatepark

YouTube

Concord Contract Management Full Demo

YouTube
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Features

Contract Authoring

Features related to the contract authoring process.

8.7
Avg 8.3

Contract Collaboration

Features related to collaborating on contracts.

9.1
Avg 8.4

Contract Monitoring

Features that enable users to monitor the status of contracts.

9
Avg 8.5
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Product Details

What is Concord?

Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools.

The vendor states over 500,000+ companies use Concord with their contracts. With Concord, users can:

  • Draft, negotiate, sign, and manage every contract across an organization — all in one place

  • Work on Concord, Word, or Google Docs

  • Collaborate with teams, customers, and vendors

Key features that Concord offers

  • Conditional approval workflows so that every contract is reviewed by the right person (and only that person)

  • Private comments and versioning for more effective contract negotiations

  • Clause library for all pre-approved clauses, to add to contracts as-needed

  • Templates to streamline the contract drafting process

Concord Features

Contract Authoring Features

  • Supported: Contract creation
  • Supported: Contract templates
  • Supported: Clause library/saved fields
  • Supported: Integration to CPQ
  • Supported: Contract attachments

Contract Collaboration Features

  • Supported: Contract sharing
  • Supported: Contract editing
  • Supported: Contract merge
  • Supported: Collaborating on contracts
  • Supported: MS Word plug-in
  • Supported: Approval process
  • Supported: Parallel approvals
  • Supported: Interdepartmental workflows

Contract Monitoring Features

  • Supported: Contract database
  • Supported: Contract search
  • Supported: Contract milestone reminders & alerts
  • Supported: Custom contract reports
  • Supported: Tracking contract status
  • Supported: Salesforce integration

Additional Features

  • Supported: E-Signature - legally binding
  • Supported: Collaboration tools - discuss contracts online without emailing back and forth ·
  • Supported: Contract management - receive deadline alerts and more
  • Supported: Drafting - templates and automated templates, online document editing with track changes, and attachments
  • Supported: Approval and Negotiation - online document editing, automated version control, and discussion with colleagues and third-parties
  • Supported: Execution - summary sheet, audit trail, and deadline alerts
  • Supported: Optimize - clause comparison between contracts, data export
  • Supported: Public and Private Version - collaborate internally with only your team, then publish your changes without risk

Concord Screenshots

Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Advanced reporting empowers greater insights into the data in your contracts.Screenshot of The Concord Inbox with a global search and advanced filtering makes organizing and finding documents easy, and streamlines completing contract-related tasks.Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Online editing and redlining and a summary sheet with a discussion panel keep all conversations and changes tracked. A Word integration allows offline edits to also be tracked.Screenshot of Enable fully executed contracts with legally admissible e-signatures — at no additional cost.Screenshot of Concord is the only tool you need for all your contracts. Spend less time juggling between applications and streamline your processes.

Concord Video

Get started with Concord: https://www.concordnow.com An overview Concord, including the inbox, workflows, in-platform, negotiation, e-signature, and lifecycle management.

Concord Integrations

Concord Competitors

Concord Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesCustomers in more than 130 countries
Supported LanguagesEnglish, French

Frequently Asked Questions

DocuSign CLM, Icertis, and Ironclad are common alternatives for Concord.

Reviewers rate Contract creation and Approval process and Interdepartmental workflows highest, with a score of 9.7.

The most common users of Concord are from Small Businesses (1-50 employees).

Concord Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Concord has proven to be a valuable tool for streamlining the creation of candidate offer letters, NDAs, and other legal documents, resulting in significant time savings for teams. Users have praised its ability to serve as both a contract management system and repository, accessible by the legal department as well as other departments within the company. With easy-to-understand summary reporting, Concord effectively manages corporate contracts and ensures important deadlines such as effective and termination dates are not missed. The software is also widely utilized for Statement of Work templates and e-signature processes, offering online document collaboration, unlimited e-signatures, secure repository, and alerts. Prior to implementing Concord, organizations often struggled with manual contract lifecycle management. However, with its automated template creation, multi-entity support, and automated reporting/notification features, the product fulfills their core needs seamlessly. From eliminating the need for printing, signing, and scanning monthly documents to ensuring automatic renewals are not missed, Concord has been instrumental in improving overall contracting processes while resulting in cost savings for organizations. Its ease of use has made it a go-to solution across departments for managing contracting needs efficiently and effectively, ultimately reducing the time and personnel required to track contracts.

Users have provided several recommendations based on their experience with Concord. They suggest trying out Concord as it is easy to use and efficient, making day-to-day operations smoother. Users also recommend creating a wishlist of manual contract management processes and discussing them with Concord for potential solutions. They advise having conversations with people other than the sales team and reading reviews before making a decision. Another important recommendation is to pay attention to organization and tagging. Users suggest organizing and naming contracts in a Google folder before importing them into Concord. They emphasize the need for a well thought out tagging process and some even suggest hiring a project manager for document facilitation. Overall, users find Concord suitable for their contract management needs, particularly for quick and efficient contract template creation, editing, and signing. However, they mention that certain important configurations are missing and that there is room for improvement in contract negotiation and execution. Nonetheless, users highly recommend taking advantage of the free trial, responsive support during the trial period, and reaching out to Concord for a seamless transition process.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Concord is used across departments to manage contracting needs for our entire organization, which includes parent company and 8 subsidiary agencies. It has provided a streamlined solution to managing contracts and agreements across their life cycle from review, to negotiation and approval, to execution via electronic signature. Concord is very easy to use and has saved our organization valuable resources by reducing the time and people needed to track hundreds of contracts.
  • Organization of documents via tags and folders which drive access and allows us to manage documents securely.
  • Incorporation of a clause library and automated template features to draft many contracts with just a few clicks of a button!
  • Easy to use automated workflow for vetting your important documents and ensuring the right people have reviewed, approved, and signed your agreements. We can now set the order of signatures as well!
  • Summary fields for important data points and Discussion tab for reviewers to post comments so all the context and commentary around the document can be seen in one place (with internal vs public settings so third parties are unable to view internal comments during the review process if you don't want them to).
  • Special fields that allow you to set due dates or reminders which push notifications to you via email, such as upcoming termination notices, end dates, or financial clauses for payments due.
  • It's great that third party documents can be uploaded into Concord as either a word doc or PDF; however, Concord does not yet provide users with the ability to insert comments onto a PDF version of a document.
  • Concord has implemented the use of Smart Fields that are fields within your template (created by your agency) that auto-populate fields on your summary tab to save time in identifying and highlighting important pieces of data. Unfortunately, for agencies who receive a lot of third party payer agreements, these fields can not be used.
Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
Contract Authoring (3)
100%
10.0
Contract creation
100%
10.0
Contract templates
100%
10.0
Clause library/saved fields
100%
10.0
Contract Collaboration (6)
98.33333333333334%
9.8
Contract sharing
100%
10.0
Contract editing
100%
10.0
Collaborating on contracts
100%
10.0
MS Word plug-in
90%
9.0
Approval process
100%
10.0
Interdepartmental workflows
100%
10.0
Contract Monitoring (5)
100%
10.0
Contract database
100%
10.0
Contract search
100%
10.0
Contract milestone reminders & alerts
100%
10.0
Custom contract reports
100%
10.0
Tracking contract status
100%
10.0
Contract Management
N/A
N/A
  • Increased efficiency with approval workflows, managing pending contracts, and ensuring life cycle dates are tracked.
  • Concord ensures a professional presentation when interacting with third parties- our company's branding is included with all electronic correspondence that comes out of Concord and custom messages can be saved and used to communicate consistently and professionally.
  • The ability to track contract life cycles via an organized, easy to use, platform offers us the opportunity to stay ahead of the game with our buyers so that we can plan better for negotiations during contract renewal periods resulting in increased revenues.
Concord is more user friendly and gives the user the power to change settings, change workflows, and customize to meet their own needs without having to wait on customer service or support to make the changes for them. In fact, I was able to do most of our implementation myself just the way I wanted it, and it was easy! There aren't any hidden costs or fees- you simply pay for the number of licenses you need and get all the support you need for free (if you ever need it!). And by the way, the storage is unlimited so there are no worries about maxing out on how many contract or documents you can have!
Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
Our Customer Success Manager, Dana, is great. She responds quickly and is always ready to offer any help we need to ensure we get the most out of the software and that the software meets our needs.
February 08, 2021

What a game changer!

Tiffani Peeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Concord has been a great tool to streamline the process for candidate offer letters, NDAs, and any other legal documents needed. It also helps to reduce the likelihood of errors, which helps save our teams a lot of time!
  • User friendly
  • Stores templates
  • Clear process flow
  • Make it easier to find the templates from any page
  • Improve the search function--it's sometimes difficult to find specific documents when searching
  • Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all
For my role as a recruiter, this tool is more than sufficient. I am able to quickly draft multiple offer letters, request approval from our legal team, then share directly with candidates to sign. This provides a great, organized candidate experience. I don't necessarily have an idea of a scenario where it would be less appropriate.
Contract Authoring (3)
66.66666666666667%
6.7
Contract creation
100%
10.0
Contract templates
50%
5.0
Clause library/saved fields
50%
5.0
Contract Collaboration (6)
80%
8.0
Contract sharing
100%
10.0
Contract editing
100%
10.0
Collaborating on contracts
80%
8.0
MS Word plug-in
N/A
N/A
Approval process
100%
10.0
Interdepartmental workflows
100%
10.0
Contract Monitoring (5)
22%
2.2
Contract database
70%
7.0
Contract search
40%
4.0
Contract milestone reminders & alerts
N/A
N/A
Custom contract reports
N/A
N/A
Tracking contract status
N/A
N/A
Contract Management
N/A
N/A
  • Increased employee efficiency; no longer required to manually create multiple offer letters/contracts
  • Less room for error--multiple layers of approval in an easy to follow work flow
  • Improved candidate experience
Prior to Concord, we did not have a tool like this. Everything was done manually, so this has been a game changer. I was not part of the selection/approval process for any similar tools we were considering, but compared to using Microsoft Word to draft everything, this has been a huge improvement.
This tool has been very easy to learn and use. I started drafting offer letters, NDAs, and other contracts the first day we onboarded. The approval process has been very easy to follow and actually improves the amount of time it takes to get things ready to sign. Very easy to use and follow.
I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
February 05, 2021

CMS Made Easy

Suzanne Smart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Concord is the contract management system for HITRUST. Concord is kept up to date and worked on daily by the legal department, but is accessed by others in the company. This is not only our contract management system, but our contract repository.
  • Templates are easy to create and utilize.
  • Concord has its internal e-signature tool.
  • Concord can group by template, active, in progress, etc. and color codes the same.
  • The editing tool is not super user friendly.
  • The emails from Concord often get whitelisted at customers' email sites.
Concord is great for contract management, repository, creating templates, organizing contracts and vendors, etc.

For the purposes we needed, Concord has been well suited for us.
Contract Authoring (3)
90%
9.0
Contract creation
90%
9.0
Contract templates
90%
9.0
Clause library/saved fields
90%
9.0
Contract Collaboration (6)
78.33333333333333%
7.8
Contract sharing
80%
8.0
Contract editing
50%
5.0
Collaborating on contracts
80%
8.0
MS Word plug-in
80%
8.0
Approval process
90%
9.0
Interdepartmental workflows
90%
9.0
Contract Monitoring (5)
90%
9.0
Contract database
90%
9.0
Contract search
90%
9.0
Contract milestone reminders & alerts
90%
9.0
Custom contract reports
90%
9.0
Tracking contract status
90%
9.0
Contract Management
N/A
N/A
  • Ease of getting contracts signed.
  • Keeping templates up to date.
  • Streamlined process.
When I evaluated the various CMS's about 4+ years ago, I reviewed quite a few, had demos, etc. Concord seemed to be the right fit for us, and continues to be.
Concord has taken a very manual process with a growing company and let the legal team keep up with the demand. We now have a streamlined process that seems to work for all.
Concord support was great, but recently it is very hard to get anyone on the phone or answering emails.
Piper Paton Shano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Concord is being used by my organization to manage its corporate contracts. It is being being used by the legal department, but may cross other department lines and possible even the whole corporate head quarter organization? It addresses effective and termination date deadlines via weekly easy to understand summary reporting, which effectuates supreme time management for very busy c-suite executives and their business teams.
  • Weekly streamlined summary reporting.
  • Ease of use inbox items.
  • Ease of use administrator settings.
  • Ease of use for other users.
  • Minimal training required.
  • Easy on-boarding and implementation.
  • At your fingers 24/7 assistance.
  • Easy to understand application.
  • Summary should be default screen, not discussion.
  • Tagging should be kept as simple as possible.
  • Templates could be expounded upon.
Contract management is well suited, and templates are less appropriate, but still a nice feature.
Contract Authoring (4)
100%
10.0
Contract creation
100%
10.0
Contract templates
100%
10.0
Clause library/saved fields
100%
10.0
Guided logic
100%
10.0
Contract Collaboration (5)
100%
10.0
Contract sharing
100%
10.0
Contract editing
100%
10.0
Collaborating on contracts
100%
10.0
Approval process
100%
10.0
Interdepartmental workflows
100%
10.0
Contract Monitoring (6)
100%
10.0
Contract database
100%
10.0
Contract search
100%
10.0
Contract milestone reminders & alerts
100%
10.0
Custom contract reports
100%
10.0
Tracking contract status
100%
10.0
Compliance check
100%
10.0
Contract Management
N/A
N/A
  • Excellent ROI
  • Concord has had positive impact on your overall business objectives.
  • Faster overall conversions.
  • Increased employee efficiency.
  • Probable better customer service.
I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
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