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Concord

Concord

Starting at $17 per user / month
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Overview

What is Concord?

Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools.The vendor states over 500,000+ companies use…

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Recent Reviews

TrustRadius Insights

Concord has proven to be a valuable tool for streamlining the creation of candidate offer letters, NDAs, and other legal documents, …
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CMS Made Easy

9 out of 10
February 05, 2021
Incentivized
Concord is the contract management system for HITRUST. Concord is kept up to date and worked on daily by the legal department, but is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Contract creation (6)
    9.7
    97%
  • Contract sharing (6)
    9.4
    94%
  • Contract editing (6)
    8.4
    84%
  • Contract templates (6)
    8.0
    80%
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Pricing

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Standard

$17

Cloud
per user / month

Pro

$34

Cloud
per user / month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.concordnow.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Concord Product Demo

YouTube

Concord CLM Full Demo 2019

YouTube

Ibanez Concord Model 693 (eBay demo)

YouTube

BuggyBaby | Concord Transformer XT Car Seat Installation Demo

YouTube

McCrank Manderson Rattray Raemers eS demo Concord skatepark

YouTube

Concord Contract Management Full Demo

YouTube
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Features

Contract Authoring

Features related to the contract authoring process.

8.7
Avg 8.3

Contract Collaboration

Features related to collaborating on contracts.

9.1
Avg 8.4

Contract Monitoring

Features that enable users to monitor the status of contracts.

9
Avg 8.5
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Product Details

What is Concord?

Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools.

The vendor states over 500,000+ companies use Concord with their contracts. With Concord, users can:

  • Draft, negotiate, sign, and manage every contract across an organization — all in one place

  • Work on Concord, Word, or Google Docs

  • Collaborate with teams, customers, and vendors

Key features that Concord offers

  • Conditional approval workflows so that every contract is reviewed by the right person (and only that person)

  • Private comments and versioning for more effective contract negotiations

  • Clause library for all pre-approved clauses, to add to contracts as-needed

  • Templates to streamline the contract drafting process

Concord Features

Contract Authoring Features

  • Supported: Contract creation
  • Supported: Contract templates
  • Supported: Clause library/saved fields
  • Supported: Integration to CPQ
  • Supported: Contract attachments

Contract Collaboration Features

  • Supported: Contract sharing
  • Supported: Contract editing
  • Supported: Contract merge
  • Supported: Collaborating on contracts
  • Supported: MS Word plug-in
  • Supported: Approval process
  • Supported: Parallel approvals
  • Supported: Interdepartmental workflows

Contract Monitoring Features

  • Supported: Contract database
  • Supported: Contract search
  • Supported: Contract milestone reminders & alerts
  • Supported: Custom contract reports
  • Supported: Tracking contract status
  • Supported: Salesforce integration

Additional Features

  • Supported: E-Signature - legally binding
  • Supported: Collaboration tools - discuss contracts online without emailing back and forth ·
  • Supported: Contract management - receive deadline alerts and more
  • Supported: Drafting - templates and automated templates, online document editing with track changes, and attachments
  • Supported: Approval and Negotiation - online document editing, automated version control, and discussion with colleagues and third-parties
  • Supported: Execution - summary sheet, audit trail, and deadline alerts
  • Supported: Optimize - clause comparison between contracts, data export
  • Supported: Public and Private Version - collaborate internally with only your team, then publish your changes without risk

Concord Screenshots

Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Advanced reporting empowers greater insights into the data in your contracts.Screenshot of The Concord Inbox with a global search and advanced filtering makes organizing and finding documents easy, and streamlines completing contract-related tasks.Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Online editing and redlining and a summary sheet with a discussion panel keep all conversations and changes tracked. A Word integration allows offline edits to also be tracked.Screenshot of Enable fully executed contracts with legally admissible e-signatures — at no additional cost.Screenshot of Concord is the only tool you need for all your contracts. Spend less time juggling between applications and streamline your processes.

Concord Video

Get started with Concord: https://www.concordnow.com An overview Concord, including the inbox, workflows, in-platform, negotiation, e-signature, and lifecycle management.

Concord Integrations

Concord Competitors

Concord Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesCustomers in more than 130 countries
Supported LanguagesEnglish, French

Frequently Asked Questions

DocuSign CLM, Icertis, and Ironclad are common alternatives for Concord.

Reviewers rate Contract creation and Approval process and Interdepartmental workflows highest, with a score of 9.7.

The most common users of Concord are from Small Businesses (1-50 employees).

Concord Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(15)
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Attribute Ratings

Reviews

(1-6 of 6)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Organization of documents via tags and folders which drive access and allows us to manage documents securely.
  • Incorporation of a clause library and automated template features to draft many contracts with just a few clicks of a button!
  • Easy to use automated workflow for vetting your important documents and ensuring the right people have reviewed, approved, and signed your agreements. We can now set the order of signatures as well!
  • Summary fields for important data points and Discussion tab for reviewers to post comments so all the context and commentary around the document can be seen in one place (with internal vs public settings so third parties are unable to view internal comments during the review process if you don't want them to).
  • Special fields that allow you to set due dates or reminders which push notifications to you via email, such as upcoming termination notices, end dates, or financial clauses for payments due.
  • It's great that third party documents can be uploaded into Concord as either a word doc or PDF; however, Concord does not yet provide users with the ability to insert comments onto a PDF version of a document.
  • Concord has implemented the use of Smart Fields that are fields within your template (created by your agency) that auto-populate fields on your summary tab to save time in identifying and highlighting important pieces of data. Unfortunately, for agencies who receive a lot of third party payer agreements, these fields can not be used.
February 08, 2021

What a game changer!

Tiffani Peeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User friendly
  • Stores templates
  • Clear process flow
  • Make it easier to find the templates from any page
  • Improve the search function--it's sometimes difficult to find specific documents when searching
  • Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all
February 05, 2021

CMS Made Easy

Suzanne Smart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Templates are easy to create and utilize.
  • Concord has its internal e-signature tool.
  • Concord can group by template, active, in progress, etc. and color codes the same.
  • The editing tool is not super user friendly.
  • The emails from Concord often get whitelisted at customers' email sites.
Piper Paton Shano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Weekly streamlined summary reporting.
  • Ease of use inbox items.
  • Ease of use administrator settings.
  • Ease of use for other users.
  • Minimal training required.
  • Easy on-boarding and implementation.
  • At your fingers 24/7 assistance.
  • Easy to understand application.
  • Summary should be default screen, not discussion.
  • Tagging should be kept as simple as possible.
  • Templates could be expounded upon.
February 15, 2019

Great for SMB

Jacob Wall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
  • User management has been and still is, a pain point for us. We operate over a dozen entities and for the most part, anyone with access to Concord on our team has the same permissions across all entities. We must manage users one-by-one so onboarding + offboarding can be tedious.
  • The analytics are basic. I wish we could slice and dice and say "Show me only contracts tagged with X tag".
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