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SAP Concur

SAP Concur

Overview

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

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Recent Reviews

Good software

8 out of 10
April 16, 2024
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
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Concur Review

7 out of 10
April 10, 2024
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense …
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Go SAP Concur

6 out of 10
April 01, 2024
Incentivized
My team is supporting the corportate travel program. We heavily rely on the SAP Concur to manage the business travel expense. There are …
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Concur rocks!!

9 out of 10
March 22, 2024
Incentivized
SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is …
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So fast and easy!

10 out of 10
March 22, 2024
Incentivized
We use SAP Concur for our travel and expense submission. I work for a class I railroad, so all of the field workers (railroaders) must use …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (226)
    8.7
    87%
  • Customizable Approval Policies (159)
    8.2
    82%
  • Corporate Card Reconciliation (163)
    8.0
    80%
  • Payment Status Tracking (159)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
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Pricing

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Concur Travel and Expense

$9.00

Cloud
per report (average price)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Concur Travel, Expense and Invoice Overview

YouTube
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Features

Expense Management

Expense management features

8.4
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.8
Avg 8.0
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Product Details

What is SAP Concur?

SAP Concur captures business spending wherever and whenever it happens. With SAP Concur, users can connect the different pieces and partners of their travel and expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

SAP Concur Features

  • Supported: E-receipt import
  • Supported: Approval process control
  • Supported: Multi-currency
  • Supported: Receipt management
  • Supported: Reimbursement management
  • Supported: Integrated travel, expense and ERP data
  • Supported: TMC data integration
  • Supported: Spend control
  • Supported: Mobile applications
  • Supported: Reporting

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP Concur Videos

This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.

SAP Concur Integrations

SAP Concur Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

SAP Concur starts at $9.

Anybill, Emburse Nexonia, and Emburse Chrome River are common alternatives for SAP Concur.

Reviewers rate Employee Expense Reporting highest, with a score of 8.7.

The most common users of SAP Concur are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1567)

Attribute Ratings

Reviews

(1-25 of 698)
Companies can't remove reviews or game the system. Here's why
April 16, 2024

Good software

Score 8 out of 10
Vetted Review
Verified User
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I use it as both a user and approver on the desktop and mobile versions
  • Receipts management
  • Quick selection of cost centres
  • Mobile functionality
  • Internal org process complications can make app seem worse
  • Easier receipt to expense recognition
When travelling it’s very easy to take photos of receipts and upload them. Can even do expense claims while waiting for an elevator so you don’t need to wait till back at your desk
April 10, 2024

Concur Review

Score 7 out of 10
Vetted Review
Verified User
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense management system I use it for capturing and categorizing expenses, linking them to projects and clients The travel booking component, while available, is a supplementary feature in my case so I can not conveniently evaluate it.
  • Optical Character Recognition (OCR) for Receipt Processing
  • Expense Categorization
  • Mobile Capabilities
  • The overall process of linking expenses to projects and clients is a bit convoluted and could use some streamlining
  • The expense management workflows, could be further streamlined and simplified
  • When using the software on a computer there are too many options and fields, which can lead to confusion
  • The user interface may not be very nice
Scenarios where the software is well-suited:
Organizations with a mobile workforce or frequent travelers
Companies with complex project and client structures
the software may be less appropriate about:
Small businesses or startups with simple expense tracking needs
Companies with strict user interface or branding requirements
April 01, 2024

Go SAP Concur

Score 6 out of 10
Vetted Review
Verified User
Incentivized
My team is supporting the corportate travel program. We heavily rely on the SAP Concur to manage the business travel expense. There are also some advanced reporting functions built in the SAP Concur system. The reports from SAP Concur allow us to monitor the trend of the corporate business travel and help us identify the opportunities for the cost efficiencies.
  • Reimburse
  • Report
  • Support
  • AI driven itemized expense
  • Advanced bursting reports
  • Easy to access the raw data.
SAP Concur is well suited for the corportate travel program. The company can pick the 3rd party TMC to be embedded in the system for the corporate business travel bookings. Embedded TMC system allows the employee to book the hotel, car rental, air ticket and more. Some TMC can provide reshop service to ensure the rates are competitive in the market.
March 31, 2024

SAP Concur Review

Bunty Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Business TravelSAP Concur allows organizations to manage all aspects of business travel.
Expenses - employees can easily capture and submit expenses using the SAP Concur mobile app or web interface.
  • Travel Management
  • Expense reimbursement
  • invocie submission process flow
  • Improving the user interface and experience could enhance usability and reduce the learning curve for employees.
  • While SAP Concur offers a mobile app for expense management on-the-go, users have reported limitations in functionality compared to the desktop version
  • While SAP Concur allows organizations to configure expense policies, some users find the policy configuration options to be rigid and limited.
SAP Concur is well-suited for large organizations with critical expense policies and a number of expense transactions. Its robust policy configuration options allow for the customization of approval workflows, spending control, and expense categories to align with organizational policies and compliance requirements.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur's Request and Expense Modules.
Request is used to encumber funds and issue cash advances. Expense is used for reporting on any cash Advances and reimbursing employees for their expenses.
This allows all our users to submit their expenses electronically/digitally and have access to their own expenses and have delegates act on their behalf. The mobile app assists with keeping their receipts organized while they travel.
  • ExpenseIt using OCR to read receipts and create expenses for employees
  • Allowing administrators to write audit rules that create alerts for our users.
  • Audit rules are very powerful, but there is a lot more that can be done with them. More fields should be available for use, and more triggers. Request and Expense are both missing usability that the other has in audit rules
  • More consistent vocabulary used throughout the system and it's modules.
  • Better documentation, with more consistent vocabulary.
If the colleague has time to invest in implementation and configuration to make the system work to their benefit, it has a lot to offer.
There are so many combinations of how to set things up, that it is very difficult to recommend it for any specific purpose without knowing the needs of the customer.
March 30, 2024

Rich's Concur review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is used to centralize and streamline our travel and expense processes. Previously, travel booking and expense reporting were managed under different outdated tools.
  • integrate travel and expense reporting
  • automatically uploads expense & receipt
  • clear workflow on exception and approval process
  • travel option is harder to navigate as compared to sites like Expedia
Large companies where expense reporting and its reconciliation is disparate and the approval and exception process are not standardized. As such, it can easily be misused or abused. SAP Concur standardized all of that. It is especially useful if it can integrate with an ERP (we have SAP) for accounting and financial reporting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Concur Expense. Eliminates paper.
  • A working expense system
  • Great community forum for Administrators.
  • ExpenseIT feature
  • Personal Mileage expense type From and to sections
  • Remove the 2FA
Expense approving is a breeze. The SAP Community forum is a great tool to have for Administrators.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for all of our Expense Reporting. It helps in centralizing an accurate process of reporting providing all the critical data relevant for the integration with Finance. It centralizes as well the integration with our Travel Agency for all Travel Planning. All Expense Reporting is consistent across the Organization.
  • Expense Reporting
  • Travel Planning
  • Integration with Finance / Journal Entry Postings
  • Travel Planning / Airlines Schedules selection
  • Expense Identification / User Interface
  • Mass Update, e.g. Cost Center Updates
Well Suited - Regular Expense Reporting
Less Appropriate - Travel Planning should be more flexible / dynamic
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur is our primary expense and travel reporting platform. The product addresses our need to expense report and does it in a very efficient and user friendly way. Our team loves to use concur as our platform!
  • User friendly
  • Expense reporting
  • Efficiency
  • Travel arrangements
  • UX compatibility
  • Streamline expense process
Always well suited for reporting, but could use some UX efficiency
March 22, 2024

Traveling with Concur

Score 7 out of 10
Vetted Review
Verified User
Incentivized
travel reservations and expense reporting
  • user interface has become much better
  • navigation
  • easy in and easy out
  • continue to improve the interface to be more intuitive
  • keep it as simple as possible for end users
  • look for better reporting integration
It a solid average tool
March 22, 2024

Concur rocks!!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is impeccable. All of the personalization to be able to update different travel accounts, delegation capability makes it very user intuitive. The notifications and alerts to my email is very helpful and it helps keep track of transactions and flag any unexpected ones. All in all, it's an extremely valuable product for corporations to manage their travel and expenses.
  • Integration with Banks and SAP systems
  • feature rich
  • alerts and notifications
SAP Concur suits for any organizations that run SAP.
March 22, 2024

SAP Concur Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Concur for Travel and Expenses. Streamlines the expense report process.
  • Mobile App
  • Easy submit of expense report
  • Creating the Travel reservations
If the creating the travel reservations was better. I'd rate it higher
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur for Travel and Expenses for our small consulting company. Our use case is billing our customers for billable travel expenses, while still being able to bill internally for non-billable expenses.
  • Expense Reports
  • Categorization
  • Billable / Non-Billable Categorization
  • The UI is slow at times. It is a bit dated.
SAP Concur is easy to use for the traveler and powerful enough to allow management to feel confident that its travel dollars are being spent wisely.
March 22, 2024

So fast and easy!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur for our travel and expense submission. I work for a class I railroad, so all of the field workers (railroaders) must use Concur to submit their expense using a mobile app as they are constantly on the move. The problem is that these workers are limited in the ways in which they can submit their expenses and the product allows the team to enter expenses on the go at any time, making it safe and easy for the process to be completed.
  • Uploading of documentation
  • Ease of coding of expenses
  • Ease of approval chart of authority
  • Minimal (if at all) customization
  • Speed
  • Connectivity
This is the one product in our SAP suite that touches all 20K employees. It is perfectly suited for us due to the vast difference in all of the job functions, but able to cater to all expenses generated at any job function. There is not a case where Concur is less appropriate. Even executive assistants are able to easily submit expense reports on behalf of executives.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur for our travel expenses and reservations.
  • Manage Travel expenses
  • Making reservations.
  • Security and privacy of customers information
  • Slow navigation
  • Sometimes some buttons need to be clicked multiple times to work
  • Regrouping some of the functions to be properly aligned for easy access
I like SAP Concur for financial expenses and management
March 22, 2024

SAP Concur

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur to manage our travel expenses.
  • Booking flights and hotels
  • Mobile app is convenient for uploading receipts
  • Links to rewards programs
  • It's often difficult to get to expenses of direct reports already approved.
SAP Concur is well suited for capturing employee travel expenses and managing the approval process.
March 22, 2024

Concur User Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Concur for expenses and expense receipts. Concur Mobile helps alot with being able to track receipts on the fly.
  • Concur Mobile Attaching Receipts
  • Notification of expense approvals
  • Maybe the ability to read a receipt and pre-populate data
Very well suited if you travel and alot for work and you get alot of expenses.
March 22, 2024

Concur

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Concur in our organization as our expense software. SAP Concur The product allows us to integrate our expense reporting and corporate charge card expenses.
  • Automated expense importing
  • The Alerts that need to be completed to submit a report can be confusing.
SAP Concur is well suited to importing expenses and other charges based on travel itineraries and corporate charge cards.
March 22, 2024

Concur

Score 9 out of 10
Vetted Review
Verified User
Incentivized
use it for expense reporting and reimbursements.
  • easy to create reports
  • easy to load receipts
  • easy to see status of reporting
  • There is one screen where we cannot proceed until a Comment field is populated with a note - it is not intuitive. We were advised by internal help desk to type / refer to: see existing itinerary (or something similar)
Very efficient tying in with corporate credit card.
March 22, 2024

SAP Concur review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Across the company Concur is used for Travel and Expense recorder and credit card payments
  • recording trip expenses
  • travel bookings
  • recording expense receipts
  • receipt scanning and automatic expense upload
as for as my usage, I used it only for Travel and Expense recording and submissions for Credit card payment. This is well recognized applications in our organization employees who are frequent travelers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
US, France, UK and Korean branches currently use Concur for Travel and Expense. The main reason our branches want to use Concur is for the integration with SAP for expense posting and payments.
  • Integration with SAP
  • Mobile phone app & integration
  • Country specific taxes and rules
  • Setting up a new branch is a bit complicated, and must be done through concur consulting vs. the ability to configure ourselves.
  • User set up seems extensive compared to other bolt-on SAP applications.
  • Concur standard should add integration with SAP.
it is well suited to a company which has a high volume of expense reports. Less well suited to smaller companies/branches with under 60 expense reports per month. Perhaps too complicated for those branches.
March 22, 2024

SAP Concur Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for completing travel expense reports. It helps compile all corporate card charges into one central location and allows for manual additions as necessary.
  • Pre-populates expense type
  • pre-populates location of expense
  • making it so that the user doesn't need to attach a hotel folio when doing itemizations would be great!
expense reports
March 22, 2024

SAP Concur Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Concur streamlined travel and expense process. employees use it to book flights , hotels and present expenses in company policy,
  • Booking fights and hotel within company restricted policy
  • should have option to put discount based pricing structure if it come under company policy
SAP Concur is good product on control on specific travelling budget. scenario which keep cost effective process in restricted manner,
March 22, 2024

SAP Concur Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Travel Expense management. SAP Concur has provided us mobile access that out current SAP Travel Management module does not provide. It also has improved business processes for all county departments.
  • Mobile
  • Drive functionality
  • receipt capture
  • Providing customer enough time to communicate changes to end users before pushing new updates.
Automate travel and expense reporting. End user experience
March 22, 2024

SAP Concur Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Travel booking an expense report
  • Workflow works
  • Getting receipts for expense report
  • It will be good if I get know details about the drop down
  • Show me all the steps and where I am of the overall process
Mobile app is well suited to capture the receipts

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