Filter Ratings and Reviews
Filter 35 vetted Concur Invoice reviews and ratings
Reviews (1-17 of 17)
Companies can't remove reviews or game the system. Here's why.
December 03, 2020
We currently use Concur Invoice across our entire organization. Each senior manager handles all invoices that relate to their department. It allows each manager to control spending and verify the accuracy and authenticity of all invoices submitted to our accounting department. We also use Concur Invoice to reimburse employees for expenses necessary to do their job. Anyone can easily submit an invoice to our invoice capture system using one email and attaching a PDF. Once it is uploaded into the Concur Invoice system, the appropriate party is notified that an invoice or expense is pending their approval and they click on the link to go directly to the portal. It allows us to have more visibility into what we are spending as a department as I go in weekly to verify that all invoices are submitted and paid and monitor progress towards our budget caps.
- Accurately captures scanned image information into the system
- Allows you to search invoices by number or vendor to ensure payment
- Informs you when there is something needing your review/approval
- Notifies appropriate parties when invoices have been processed for payment
- Allows collaboration across departments
- Allows for breaking up invoices that include expenses for multiple departments to be split out as needed
- Sometimes I find there are multiple ways to access something. I enjoy having one access point. For example, I will click on invoices but then I will have to click invoices again to see the actual invoices
- I would like to see when the amount requested for payment is different from the total amount of the invoice.
- When you hit the "send back" button, I was told that is not the same as rejecting payment for the invoice. There should be a way to reject an invoice by the approver, especially if someone inadvertently submitted it more than once.
December 16, 2020
We are using Concur Invoice to manage all the transactions made on credit card payments as well as invoices across each department in the whole of the organization. It automates all our invoices and helps us in managing all of our business spendings. Its capability of capturing electronic invoices or paper has been helpful at simplifying the process of from purchase requests to processing payments.
- It has decreased the reliance of the IT staff on managing invoices.
- Improved compliance via automating our invoices.
- It has simplified account payable workflows and enhanced user experience.
- Stirred up mobility in the account payable process.
- The UI is a bit dull, it needs to be made more visual.
- Integration sometimes with other systems takes a long time.
December 15, 2020
Concur Invoice is used across the organization primarily for our invoicing needs. It offers control over the spending within and across departments and also helps in streamlining the reimbursement process. It's a breeze for employees to submit their expenses just by dropping one email and then the relevant approver is notified that an invoice is awaiting their approval. It helps us get more visibility and insights into what the organization is spending on and also organizes all the information required for an audit later on.
- The OCR system used is smart enough to capture the information from scanned receipts and invoices.
- Notifies all the relevant stakeholders whenever there is an update.
- Search capabilities are way better than any other invoice management system I have seen so far.
- The user interface feels archaic and upgrading the UI will definitely enhance the user experience.
- Only email support is available.
- Sometimes the challenges are faced when the amounts detected by the OCR and claimed by the employee differ. Also, issues arise when the invoice is paid using credit cards and sometimes the invoice date and posting date on the credit card statements are different.
December 10, 2020
Concur Invoice is the main invoice system used across the organization to handle invoices and credit card payments. It's controlled mainly by the head office but is being widely used. Concur Invoice guarantees we have a place to view all transactions and administrate company cards, hence making sure financial transactions are kept streamlined.
- Importing card transactions
- Providing an app for card transactions that shows expenses instantly
- Giving an overview over invoices in departments and in general for the organization
- Too many clicks to submit invoices
- At times clumsy when handling card transactions
- Not super UX friendly
Concur Invoice is being used by our company to post Concur charges into our A/P system.
- Concur Invoices can be pulled up fairly easily.
- Invoices open in PDF format.
- Old invoices are still available to be pulled up.
- The way to get to Concur Invoice is not very intuitive (through Concur support).
- It would be easier if there were a Billing drop down (like there is for Reporting).
January 06, 2021

We use Concur Invoice for travel so all of our flights, hotels, and per diems are tracked through one system. This helps with keep track of all of our employees at once, while each staff member has their own profile. We also use Concur Invoice with all of our billing and invoicing. It's very simple for us to just submit our electronic invoices to the email that was generated by Concur--and boom, our finance team has access to the entire document. It allows department managers to also review the invoices to approve/deny any charges, if necessary. The multi-step approval process is key when checking all boxes. We also have our expense reporting through concur, it helps keep track of our annual budget, and when we do quarterly expense reporting for each department. All employees have the app and use this product, and we have not hit any major roadblocks at this time.
- Capturing invoicing and billing totals
- Managing travel
- Organizing expenses efficiently
- App features and access
- Efficiency with organizing invoices
- Calculating costs for per diems
- Ability to submit refund requests from staff
- Allowing vendor emails with invoices to count as a submission to their system
- Chat feature for admins to be able to address issues on the spot
Concur is helping us simplify expenditures, speeding up the approval process and tracking our expenses to ensure we have no issues. It allows us to avoid having to keep receipts when traveling by just taking a photo and upload it to your profile. We use this for travel when we have to book conferences and travel reimbursements. It makes it easy to recoup the expense in a timely manner.
- Integrate with credit cards and travel sites well.
- Automates expense reports.
- Start uploading a receipt on your phone and finish working on a desktop.
- A map feature that can calculate mileage is very useful.
- Delay in expenses being uploaded occur when you upload a few receipts.
- A few timescale dates will overlap with prevents receipt submissions.
- When filing for hotel reimbursement it can get confusing if you had different rates for your stay.
My entire company uses Concur Invoice to help manage vendor invoices as well as allow managers to track spending amongst employees. It creates one central location that allows you to manage and track spending, as well as approve and track invoice and expense payments to ensure employees and vendors are paid on time.
- App integration
- Email notifications
- Easy payment/expense tracking
- User friendly
- Difficult to categorize expenses
- Sometimes errors are made with data
- Could be difficult to pick up if you aren't tech savvy
December 07, 2020

Concur Invoice was being used by the entire organization, as far as I knew.
I had a great experience with this automated invoice submittal software. It eliminated duplicate invoices and manual tracking. It automated the invoicing process and gave us back the gift of time by allowing us to focus on our core functions.
I had a great experience with this automated invoice submittal software. It eliminated duplicate invoices and manual tracking. It automated the invoicing process and gave us back the gift of time by allowing us to focus on our core functions.
- It can integrate with the current ERP system without any issue.
- Concur invoice is easy to use.
- Concur invoice offers great customer service and most of my issues were solved by googling solutions.
- I can't really think of any missing functionality but I think that it could be even more simplified for the end-user.
The entire organization is using Concur Invoice for all of our purchasing card transactions and reconciliations. This addresses our problem with manual/paper reconciliations and not having accurate/timely access to transactions.
- It is very easy to use, and doesn't have any fluff.
- I like that transactions allow for entry to cost centers with reasons easily.
- I like that the workflows are seamless and goes straight to those who need to approve.
- Honestly, I haven't noticed very many faults with the system.
December 16, 2020

As a startup, we have found that Concur is great for small businesses. It is used to control spending by capturing all receipts for businesses expenditures for verification and in some cases, reimbursements for employees who are eligible.
- It allows you easily capture or scan receipts.
- It notifies you when a new receipt has been uploaded for approval.
- It is easy to use – It's intuitive.
- While it is intuitive, it does take some time to get used to the UI. This could be simplified for executing tasks.
Concur Invoice is a great tool to manage invoices and send to the approver quickly. Itemizing and attaching you[r] invoice is a breeze. Also, setting up [a] vendor to pay invoices is quick and easy process.
- Itemize your expenses.
- Invoice attachment.
- Easy to approve invoices.
- Minor delays in refreshing.
- First user need[s] training.
- Limited functionally to connect to other tools.
Managed by our Finance department but utilized by all of leadership and a portion of direct staff.
- User friendly, intuitive.
- Integrated with the Concur Travel app.
- Clear billing process.
- A setting for auto reports to be emailed as opposed to logging in to access.
December 16, 2019

We use it to claim reimbursements from expenses to the headquarters. All the departments use it, and I think it is an excellent tool for this purpose, as it's easy to manage, quick, and it achieves great levels of efficiency. Excellent software, nothing else to add in this section
- Easy
- Efficient
- Categories definition
December 03, 2019

Concur Invoice is currently used by the Finance Department from our company to submit payments to vendors. It simplifies the process of requesting the invoice, capturing the data once we receive it, and lastly, running the payment process.
- User friendly
- Simple invoice management
- Seamless integration with our SAP ECC
- Sometimes, it doesn't capture all the invoice data.
- It is not a robust product in some scenarios. It has bugs that need to be fixed.
We used Concur Invoice across the whole organization to submit payments we have to make to third party vendors such as WSIB, WCB, Canada Revenue Agency, The IRS, etc. Payments are submitted online or via manual check.
- Easy to submit payments
- User friendly
- Accessible anywhere you are. I don't have to be in the office to use it, I can use it at home or I can use the app on my phone and submit a payments easily without any issues
- Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
- Sometimes it's hard to determine which category to submit a reimbursement within
- User interface looks too old school and not modern enough
Concur invoice is currently being used by the entire organization. We use it to automate and route our invoices so that we can pay our vendors.
- User Friendly
- Great New Update
- Invoice routing time frame
- Some auto-routing features
- Unexpected invoice errors happen too often
- Customer Support turn around time
Concur Invoice Scorecard Summary
What is Concur Invoice?
Concur Invoice is an invoice management solution for accounts payable. It captures invoices from any format and automates invoice processing, so that users can streamline purchase requests and approvals.
Categories: Invoicing, Accounts Payable / Accounts Receivable
Concur Invoice Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |







