Concur Travel and Expense Reviews

I think Concur Travel and Expense works well for what it does. It's a pain to manage expenses, especially in a timely manner, and Concur does a really good job making that easier. I like being able to use the iPhone app as well. That's the best way to scan receipts. I like that it integrates with my purchasing card really easily. Booking travel can be kind of a pain on Concur, because I would rather just go to the airline's app or website, but it's required by my company, and it works pretty well. This might be a problem related to our travel agent as well.

I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.

Again, I'm not involved in the back end, so I'm not sure, but it seems like it scales really well. My university is fairly large, and Concur is used consistently across colleges. I also think it's pretty easy to use, so the university could encourage more individual employees to use it themselves. I know some schools ask their business offices to complete reports for employees when they could easily complete them themselves.

Concur works well for organizations who have set allocations - like office supplies are charged to general ledger code 12345 or for employees who can easily use a laptop to create their expense reports. Receipt images are easy to retrieve and reports with receipts are stored in the cloud for easy access. The travel interface is very nice and looks much like other on-line booking tools with the benefit of adding your travel policy for guidelines. Travel providers can work with your TMC to load negotiated rates and to mark vendors as preferred. The expense pay function works well.

The UI is simple and easy to use in my opinion, but it is fairly bland and dull. Concur Travel and Expense is well suited to for a mid to large size organization to track expenses, especially those who are already utilizing SAP. For smaller companies with more custom and 3rd party systems, it can still be utilized, but there may be other T&E options that are a better fit.

[Concur Travel and Expense] helps to eliminate ambiguity of expenses with requiring an attached receipt, as well as line item matching for departments and groups that any expense may be attributed to.

I appreciate that Concur is linked to our corporate credit card. And when an expense hits, I receive an email notification with a direct link to the Concur website.

And I like that I can add and upload receipts - either by using my drop-down arrow or by dragging and dropping the receipt. Having said that, I wish that I didn't have to select the receipt and then also click upload. Once I've selected the receipt, it would be nice if it automatically uploaded.

It definitely is a must-have for global organizations which are geographically distributed as it elevates the need for emails and phone calls over the expense management workflow and makes everything very seamless. Another scenario it very well handles are different taxation regimes in different countries and provides a cohesive dashboard for analysis purposes.

Having it for both travel booking, flight tickets, and then expense on the same tool for reimbursement is a life saver. I can save the boarding passes and expense them parallelly.
Also like that it saves what's entered before, so it auto fills in when we have similar type of expenses or flight details.
For expenses, we do need to provide every detail, I know this is company specific, but I wish it could be simplified.

Being part of SAP it provides good time savings.

It's an excellent system for bigger geographically distributed organizations for expense management and travel expense management. It has great features like itemization per day for hotel stays, currency conversions, reminders, and escalation workflows. It has a smooth workflow to book hotels across the world and avoids the hassle to depend on a travel agency for business travels.

User experience is great and has a intutive UI

Concur is a great expense management tool for organizations. Also, with launch of Concur breeze, it will cater to the needs of Small and Medium businesses as well.

Concur also allows for booking of company guest travel.

I haven't found a scenario where it's inappropriate - I was going to say looking for a gas station, but it does that too!!

Concur is a great tool for large organizations of many users with varying technical abilities. The interface is intuitive with clear drop-down menus and expense categorization names such that any employee can reasonably understand how to submit expenses for approval with at most minimal training on the Concur tool.

It is less appropriate for organizations with experienced users that would benefit from an expedited expense reporting experience that integrates other tools such as GPS data or mapping tools. Much of the data is entered manually, which can be frustrating for frequent business travelers.

It is well suited for people who are constantly on the road and need to continuously track their expenses. Because you can run multiple expense reports at once and the mobile app allows you to take photos of receipts and assign them to what you want, it streamlines expense reports for heavy travelers.

It could go either way, I would not strongly recommend it, nor would I suggest people look elsewhere.

Concur is well suited for the business which are already using SAP for related processes. Also its easy to use and provided a simplistic way to enable the expense management.
Auto recognition of bill values using OCR also work well to reduce the time spent on processing the invoices.
It also provides features to manage multiple expense types for various departments across your organisation.

[Concur Travel and Expense] is managed by another person on our team, so my experience with it is largely as an end user. I think that it does it's simple tasks well, but it lacks bulk update functionality and their analytic reporting could use work.

Concur Travel and Expense is useful to our organization because it helps us to centralize the T&E management. One of the biggest advantages for us is the ability to scan our paper receipts. This frees us up from having to try and hang onto a pocketful of paper receipts while we are out on the road. Since we are reimbursed for our expenses, missing receipts typically means that we wouldn't get reimbursed without proof of the actual spending. Now we can simply photograph the receipt and it gets entered into our report.

Concur makes it extremely easy to book travel. It has robust filter functionality, which makes it easy to find the best flight to meet your needs (filter by airline, timeframe, stops, etc.). Booking travel through Concur Travel and Expense makes expense reporting easier as well. The option to book a hotel at the same time as the flight streamlines expense reporting too.

Concur Travel and Expense seems to be a trustworthy standard for submitting expenses and booking travel. It comes across as a professional platform with lots of features for various expense situations, serving the needs of organizations that have to manage multiple users who are submitting expenses and traveling. It takes some time to learn the platform, and it seems like there are a lot of features I don't use, but once you've got a handle on it, it's pretty easy to navigate.

It's an effective tool that serves our needs. It does what we need it to do without a lot of attendant bells and whistles. Just travel booking and expense reporting. It's a fine program and useful for our purposes.

Global deployment is very possible because of the flexibility.

For large companies that need robust functional capabilities, along with ERP integration, Concur is a quality product. Furthermore, the product is offered by a large vendor (SAP) with a reputation for quality and reliability.

Concur Travel and Expense tool is used for different departments across our organization as a major expense management system. We have different expense limits for different departments, and with Concur Travel and Expense software, we were able to set policies and limits on each department's expense limits, and it made so easy for reporting. The flexibility and customization of this software makes it easy to use for different use cases for various departments.