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The software has become an essential tool for property management companies, offering a range of features that improve security, …
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What is Condo Control?
Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with…
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What is Condo Control?
Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with what they need - the data,…
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Condo Control?
Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with what
they need - the data, tools, information, and inspiration - to work smarter and
more efficiently. Some of its features include Announcement, Work Order Management, Maintenance Tracking, Violation Tracking, E-Voting, and Accounting Integration.
Condo Control Features
- Supported: Online Payment Processing
- Supported: Website Management
- Supported: Work Order Management
- Supported: Event Management
- Supported: Amenity Booking
- Supported: Book Keeping
- Supported: Accounting Integration
- Supported: Service Request
- Supported: Electronic Voting
- Supported: Document Storage
- Supported: Visitor Parking & Management
- Supported: Rent & Lease Tracking
- Supported: Portfolio Management
- Supported: Maintenance Tracking
- Supported: Announcements
- Supported: Incident Reporting
- Supported: Violation Tracking
- Supported: Resident Portal
- Supported: Resident Database
Condo Control Screenshots
Condo Control Video
This video explains the benefits of Condo Control Central's software.
Condo Control Integrations
Condo Control Competitors
Condo Control Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | All |
| Supported Languages | English, Spanish, French |
Frequently Asked Questions
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Condo Control are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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The software has become an essential tool for property management companies, offering a range of features that improve security, streamline resident information management, and enhance amenity management. Different departments within buildings, including management, security, and housekeeping, benefit from the software's versatile functions. From amenities booking management to service request management, database management to building administration, the software covers various needs. It facilitates the assignment and recording of parking spots and tracks residence absences. Additionally, the software assists in posting notices, logging maintenance requests, scheduling events, and advertising events to residents. Communication among management, security staff, residents, and owners is made seamless through this platform. Residents appreciate the ease of using the software for tasks like renting out parking spots or selling furniture within the building. Moreover, during the COVID-19 restrictions, the software has been particularly valuable in enabling minimal face-to-face contact while maintaining work operations. It keeps track of resident records, announcements, and important documents related to the building. With the ability to make service requests, amenity bookings, and credit card payments through the software, residents find it convenient for their daily needs. The software also offers features like posting classified ads and running surveys. It proves to be a valuable tool for organizing reports and collecting data for meetings and announcements. With its customizable nature, it meets the specific requirements of each building it serves. Users appreciate not only its functionality but also the helpfulness of the knowledgeable staff behind it. Overall, this software is widely regarded as one of the best solutions for managing residential sites with efficiency and ease of use. Its effectiveness in security and investigation purposes is also highly praised by users in the industry.
Flexible and Accommodating: Many users have found the CCC software to be very flexible and accommodating, as it allows for designing and implementing changes for multiple clubs and groups. This feature has been praised by several reviewers, making it easy to meet specific needs and streamline the booking process.
Centralized Information Storage: The software provides a centralized location for recording all pertinent data for the condo, including residents' phone numbers, parking and locker information, and building design drawings. This convenience has been appreciated by numerous reviewers as it allows residents to easily access important information, submit requests, and stay informed about rules, regulations, and procedures.
Useful Features: The Library feature within the software enables residents to access important building documents while the Service Request feature allows them to request assistance from the management office. Both of these features have been found helpful by many users who appreciate the added convenience they provide in accessing relevant information and seeking support.
Outdated Home Screen: Some users have expressed dissatisfaction with the home screen of the software, stating that it lacks a modern design and contains graphs and irrelevant elements, which they find outdated.
Limited Customer Support via Email: Several users have mentioned frustration with the help desk's email support, as they have received electronic responses but not actual answers to their queries. This has left them feeling dissatisfied and seeking more effective means of communication.
Inconsistent Announcement Access on Android Phones: Multiple reviewers have noted that accessing announcements on Android phones requires more clicks compared to other platforms. This lack of consistency in user experience across devices can be inconvenient for users relying on their Android devices for accessing important information.
Users commonly recommend the following actions for Condo Control Software:
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Customizing settings: Users suggest customizing the settings in Condo Control to reflect the specific property and day-to-day activities. This allows for a more tailored experience and better utilization of the software's features.
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Getting trained as a super user: Users recommend getting trained as a super user for Condo Control. This training enables users to maximize their understanding of the software and take advantage of all its capabilities.
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Using the entire CCC software suite: Users advise using the entire Condo Control Software suite to realize all of the benefits of integration. By utilizing all components, such as the resident database platform, communication tools, and tracking features, users can streamline operations and enhance efficiency.
These recommendations highlight the importance of customization, training, and full utilization of all aspects of Condo Control Software to optimize its use for security and concierge services.
Attribute Ratings
Reviews
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December 04, 2023
Fantastic Software
We are using Condo Control on a daily basis and is really helpful in day-to-day activities. Mainly, I am using it for amenities booking, New owners and tenants registration, for buying and selling building products by the owners and tenants, for issuing status certificates, and lots of other things.
Condo Control is overall a perfect application for all management companies.
Condo Control is overall a perfect application for all management companies.
- New owners and tenants registration
- amenities booking
- status certificates issue
- For buying and selling
- When we need to change the price of the amenities
- We want different rates of amenities on different occasions, which is hard to modify.
CCC is being using in our condominium. We encourage all residents and owners to get access to it.
CCC keeps track of resident records, keeps residents up to date with announcements, contains a library of documents regarding the building including the declaration, by-laws and rules, allows residents to make service requests that are tracked to their resolution, allows residents to make amenity bookings, allows residents to make credit card payments on those bookings, post classified adds, and run surveys.
CCC keeps track of resident records, keeps residents up to date with announcements, contains a library of documents regarding the building including the declaration, by-laws and rules, allows residents to make service requests that are tracked to their resolution, allows residents to make amenity bookings, allows residents to make credit card payments on those bookings, post classified adds, and run surveys.
- Book amenities using a calendaring function.
- Keep residents abreast of COVID-19 updates.
- Allow service requests to be posted to property management until they are resolved.
- On android phones, it required more clicks to see an announcement than on other platforms.
June 04, 2020
Why Condo Control Central??
CCC is the best software for managing and operating residential sites. I would really recommend it because of its smooth and innovative tools. It has a variety of customisations which can be customised depending upon each person's needs. It's easy to operate and has all the features.
- Collection/record of data associated with individuals.
- Proxy filling feature.
- Customisations.
- Communication.
- Security is high end.
- Maintenance timings should be overnight when less busy.
- Search bar.
- Sometimes crashes with packages.
June 03, 2020
BEST Software on the Market
Score 10 out of 10
Vetted Review
Verified User
Condo Control Central (CCC) is a community used platform for condominium owners and residents to connect. It is used to log requests, announcements, bookings, reports, resident information...it does it all and all at our fingertips.
CCC eliminates wasted time for cumbersome log books and communication breakdowns. It is quick and easy for everyone to use including seniors and those not so tech savvy.
CCC eliminates wasted time for cumbersome log books and communication breakdowns. It is quick and easy for everyone to use including seniors and those not so tech savvy.
- Resident setup.
- Effective communication tools.
- Easy to use.
- Great customer support.
- They have thought of everything.
- Some options are a bit confusing to understand.
- More templates for announcement would be awesome!
Score 10 out of 10
Vetted Review
Verified User
I manage a building of almost 500 suites and close to 1300 residents. I have on-site and off-site owners, agents and guests that I need to keep informed and keep their information up to date. CCC allows me to communicate with different groups of people at a time, it also allows me to schedule announcements for future dates and times. I can add a picture for every user as well. I have over 20 staff members that use the software to communicate with residents, management, and other departments of the organization. It has many features for parcels, visitors, parking permits, and service requests, as well as incident reports. In addition, the software can be customized to every building and its needs. The staff is very knowledgeable and friendly. I will not use any other software.
- It allows me to manage the contact information for residents, owners, staff and contractors all in one.
- It allows me to communicate with a selected group of people at a time.
- It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way.
- It has a store feature for residents to purchase products conveniently with their credit card.
- CCC has done everything we asked for. We asked for a picture and they added it.
- We asked for purchases with credit cards and they did it.
- We asked for user-friendly mobile applications and they also did it.
May 28, 2020
A key tool for condominium management
Score 10 out of 10
Vetted Review
Verified User
I use Condo Control Central across our entire condominium management operation. It is a valuable tool in communicating with owners, board members, and my team. It is also great for storing information for both current and future board members to use.
- Customer support
- Ease of use
- Onboarding of new customers
- Limited document upload size, does not replace a cloud storage solution.
May 28, 2020
Organized at last!
Assignment & recording of parking spots. Record of residence absences. Record of residents requiring assistance in a fire or evacuation event. Posting of notices for all residents. Booking of amenities. Logging of maintenance requests. As Social Convenor and Fire and Safety Chairman, I use this software often for scheduling, booking events, and advertising events to all residents.
- We had a need to add ongoing repetetive calendar bookings for amenities for various clubs and groups. CCC quickly designed and implemented the changes we required to satisfy around 20 different clubs and groups for booking many events and amenities.
- This software provides one location to record all pertinent data for our condo. There are too many components here to mention them all.
- Some examples Include: building design drawings.
- Owner posted data from pets to parking details.
- Instant building wide communication.
- Access to rules, regulations, and procedures for all residents.
- Access to forms to submit to the board for various approvals.
- Condo Control Central has been very flexible and accomodating and developing whatever changes we have requested.
- My experience has been that if I do find a deficiency, CCC works quickly and efficiently to add the required functionality.
I work for a property management company and our organization uses this software in many of their buildings. As for a dept, I use it in my building. We use it for security and for all the information regarding our residents and amenities. It is great for running reports for anything we might need.
- Residents' phone numbers and other information.
- Security can do incident reports and pass on notes.
- Parking and locker information.
- Booking amenities: guest suite, party rooms and elevators.
- The home screen is not very modern. There are graphs and silly things on there.
- Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
- Everything else is great.
May 26, 2020
User-friendly Condo Control Central
Score 9 out of 10
Vetted Review
Verified User
Condo Control Central is used by the management, security staff, residents, and owners of the building that we manage. We have transitioned from another system. The change was seamless and easy to use. This software allows for important communication between management and all users. It also consists of a library where the residents can access the rules and regulations of the building. Residents enjoy the ease of communication with other residents when they are searching to rent out a parking spot or sell furniture within the building. As of late, Condo Control Central has made it convenient for management to communicate with owners and residents alike. We have had minimal face to face contact with people while being affected by Covid19 restrictions. We have been able to maintain good health by minimizing exposure to others and still continuing to carry on in our work.
- The 'Library' contains important building documents for residents that they can access.
- The residents can request assistance through the 'Service Request' feature.
- The residents can post items to buy/sell or rent on the ' Classified Ads' feature.
- This software is user-friendly. I do not have any constructive criticism at this time.
May 25, 2020
Great software
Score 9 out of 10
Vetted Review
Verified User
It is a great software and has been used my company for security and investigation purposes. Very easy to use.
- Great graphics.
- Easy to use.
- Simple.
- Fix some lags.
- New looks.
The Condo Control Central is being used by different departments in our building such as Management, Security, Housekeeping. Condo Contol Central has the following functions that we are using most in our building: amenities booking management, service request management, database management and building management administration.
- Announcement Section allows inform residents immediately about emergencies.
- Synchronization with other departments.
- Amenities bookings.
- Management of database.
- Communication with residents.
- Control of building inspections.
- Communication with board members.
- Pet Restriction section.
May 22, 2020
Condo Control Central Review
We use Condo Control Central to help with the Management Office of several Condominium Corporations in the Toronto area. It has helped us organize reports and collect data for AGMs and other types of announcements to the registered residents.
- To allow the management administrators to help the general end user.
- The service requests are very helpful for both the residents & the management office.
- The incident reports that the security desk uses are very helpful for the management office in trying to solve problems.
- We would like the numerical and alpha designations be consistent throughout.
- We would like the use of email addresses to be used for more than one suite, as we have multiple owners and have difficulty registering them multiple times.
- When a user becomes inactive, they still receive emails from the management office unless they unsubscribe. A lot of people do not remember to unsubsribe when they move away.
Each condo building I manage uses the software. Basic use for Concierge at front desk open 24/7, as Bible for property management needs.
- Parcel delivery.
- Announcements.
- Service request.
- Online voting.
- Unit and residents information - filing.
- Library.
- Budget distribution.
- Incident reports.
- Booking amenities.
- Stripe - credit cards payment.
- Video conference interface with Zoom.
- Name and picture of the Concierge on duty (staff) on main page of the website.
May 03, 2020
Fantastic online platform for aging population
Score 10 out of 10
Vetted Review
Verified User
I manage condo corporations. Each condo corporation I have taken over, I have shown and explained the benefits of this service to the board Each corporation has moved to CCC for their communication, data storage, etc.
- Storage of historical data
- Communication
- Navigation
- Ease of use
- App could offer more functions when posting announcements.