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Condo Control

Score9 out of 10

14 Reviews and Ratings

What is Condo Control?

Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with what they need - the data, tools, information, and inspiration - to work smarter and more efficiently. Some of its features include Announcement, Work Order Management, Maintenance Tracking, Violation Tracking, E-Voting, and Accounting Integration.

Media

the portal that residents sign into
the interface to send announcements to a community through email, voice, text, lobby display or digital bulletin board
the interface used to make online payments to pay for maintenance, violations or other fees
where to store documents and make them available to a community, as well as set permissions to make it only available to certain people
where residents can submit a service request and management can manage or update the status of each request
the database to store a resident's information for each unit along with a member profile
the Management Portal

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Explore the use of Condo Control Central at the Explorer Condo

Pros

  • Book amenities using a calendaring function.
  • Keep residents abreast of COVID-19 updates.
  • Allow service requests to be posted to property management until they are resolved.

Cons

  • On android phones, it required more clicks to see an announcement than on other platforms.

Return on Investment

  • The Condo Act specifies what owner and resident records must be kept, and CCC looks after that aspect well.
  • Service Request tracking done by CCC is important in keeping residents pleased with the building maintenance.
  • Announcements allow residents to be kept current on COVID-19 updates and how they affect the building.

Fantastic Software

Use Cases and Deployment Scope

We are using Condo Control on a daily basis and is really helpful in day-to-day activities. Mainly, I am using it for amenities booking, New owners and tenants registration, for buying and selling building products by the owners and tenants, for issuing status certificates, and lots of other things.

Condo Control is overall a perfect application for all management companies.

Pros

  • New owners and tenants registration
  • amenities booking
  • status certificates issue
  • For buying and selling

Cons

  • When we need to change the price of the amenities
  • We want different rates of amenities on different occasions, which is hard to modify.

Most Important Features

  • Registration

Return on Investment

  • unit common element fee

Other Software Used

Smoobu

Organized at last!

Pros

  • We had a need to add ongoing repetetive calendar bookings for amenities for various clubs and groups. CCC quickly designed and implemented the changes we required to satisfy around 20 different clubs and groups for booking many events and amenities.
  • This software provides one location to record all pertinent data for our condo. There are too many components here to mention them all.
  • Some examples Include: building design drawings.
  • Owner posted data from pets to parking details.
  • Instant building wide communication.
  • Access to rules, regulations, and procedures for all residents.
  • Access to forms to submit to the board for various approvals.
  • Condo Control Central has been very flexible and accomodating and developing whatever changes we have requested.

Cons

  • My experience has been that if I do find a deficiency, CCC works quickly and efficiently to add the required functionality.

Return on Investment

  • As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building.
  • As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners
  • As workshop chair, I post rules, notices and privileges of registered users of the shop.

Love this company! Created by Canadians and always treated like family when you call!

Pros

  • Residents' phone numbers and other information.
  • Security can do incident reports and pass on notes.
  • Parking and locker information.
  • Booking amenities: guest suite, party rooms and elevators.

Cons

  • The home screen is not very modern. There are graphs and silly things on there.
  • Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
  • Everything else is great.

Return on Investment

  • It helps organize our parcels by the signature pad and emails when a parcel comes.
  • The price is very reasonable compared to other software in the industry.
  • The time it saves on tasks is worth more than a monetary value.

Other Software Used

Yardi Voyager, Microsoft 365 Business, Citrix Gateway (formerly NetScaler Unified Gateway), ADP Workforce Now