Fantastic Software
Condo Control is overall a perfect application for all management companies.
- New owners and tenants registration
- amenities booking
- status certificates issue
- For buying and selling
Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with…
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Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with what they need - the data,…
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Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | All |
Supported Languages | English, Spanish, French |
The software has become an essential tool for property management companies, offering a range of features that improve security, streamline resident information management, and enhance amenity management. Different departments within buildings, including management, security, and housekeeping, benefit from the software's versatile functions. From amenities booking management to service request management, database management to building administration, the software covers various needs. It facilitates the assignment and recording of parking spots and tracks residence absences. Additionally, the software assists in posting notices, logging maintenance requests, scheduling events, and advertising events to residents. Communication among management, security staff, residents, and owners is made seamless through this platform. Residents appreciate the ease of using the software for tasks like renting out parking spots or selling furniture within the building. Moreover, during the COVID-19 restrictions, the software has been particularly valuable in enabling minimal face-to-face contact while maintaining work operations. It keeps track of resident records, announcements, and important documents related to the building. With the ability to make service requests, amenity bookings, and credit card payments through the software, residents find it convenient for their daily needs. The software also offers features like posting classified ads and running surveys. It proves to be a valuable tool for organizing reports and collecting data for meetings and announcements. With its customizable nature, it meets the specific requirements of each building it serves. Users appreciate not only its functionality but also the helpfulness of the knowledgeable staff behind it. Overall, this software is widely regarded as one of the best solutions for managing residential sites with efficiency and ease of use. Its effectiveness in security and investigation purposes is also highly praised by users in the industry.
Flexible and Accommodating: Many users have found the CCC software to be very flexible and accommodating, as it allows for designing and implementing changes for multiple clubs and groups. This feature has been praised by several reviewers, making it easy to meet specific needs and streamline the booking process.
Centralized Information Storage: The software provides a centralized location for recording all pertinent data for the condo, including residents' phone numbers, parking and locker information, and building design drawings. This convenience has been appreciated by numerous reviewers as it allows residents to easily access important information, submit requests, and stay informed about rules, regulations, and procedures.
Useful Features: The Library feature within the software enables residents to access important building documents while the Service Request feature allows them to request assistance from the management office. Both of these features have been found helpful by many users who appreciate the added convenience they provide in accessing relevant information and seeking support.
Outdated Home Screen: Some users have expressed dissatisfaction with the home screen of the software, stating that it lacks a modern design and contains graphs and irrelevant elements, which they find outdated.
Limited Customer Support via Email: Several users have mentioned frustration with the help desk's email support, as they have received electronic responses but not actual answers to their queries. This has left them feeling dissatisfied and seeking more effective means of communication.
Inconsistent Announcement Access on Android Phones: Multiple reviewers have noted that accessing announcements on Android phones requires more clicks compared to other platforms. This lack of consistency in user experience across devices can be inconvenient for users relying on their Android devices for accessing important information.
Users commonly recommend the following actions for Condo Control Software:
Customizing settings: Users suggest customizing the settings in Condo Control to reflect the specific property and day-to-day activities. This allows for a more tailored experience and better utilization of the software's features.
Getting trained as a super user: Users recommend getting trained as a super user for Condo Control. This training enables users to maximize their understanding of the software and take advantage of all its capabilities.
Using the entire CCC software suite: Users advise using the entire Condo Control Software suite to realize all of the benefits of integration. By utilizing all components, such as the resident database platform, communication tools, and tracking features, users can streamline operations and enhance efficiency.
These recommendations highlight the importance of customization, training, and full utilization of all aspects of Condo Control Software to optimize its use for security and concierge services.