Condo Control

Condo Control

About TrustRadius Scoring
Score 9.0 out of 100
Condo Control

Overview

Recent Reviews

Why Condo Control Central??

9 out of 10
June 04, 2020
CCC is the best software for managing and operating residential sites. I would really recommend it because of its smooth and innovative …
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BEST Software on the Market

10 out of 10
June 03, 2020
Condo Control Central (CCC) is a community used platform for condominium owners and residents to connect. It is used to log requests, …
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Great software

9 out of 10
May 25, 2020
It is a great software and has been used my company for security and investigation purposes. Very easy to use.
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Awards

TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Video Reviews

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Pricing

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What is Condo Control?

Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with what they need - the data,…

Entry-level set up fee?

  • Setup fee optionalOptional
For the latest information on pricing, visithttps://www.condocontrolcentral.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Condo Control?

Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with what they need - the data, tools, information, and inspiration - to work smarter and more efficiently. Some of its features include Announcement, Work Order Management, Maintenance Tracking, Violation Tracking, E-Voting, and Accounting Integration.

Condo Control Features

  • Supported: Online Payment Processing
  • Supported: Website Management
  • Supported: Work Order Management
  • Supported: Event Management
  • Supported: Amenity Booking
  • Supported: Book Keeping
  • Supported: Accounting Integration
  • Supported: Service Request
  • Supported: Electronic Voting
  • Supported: Document Storage
  • Supported: Visitor Parking & Management
  • Supported: Rent & Lease Tracking
  • Supported: Portfolio Management
  • Supported: Maintenance Tracking
  • Supported: Announcements
  • Supported: Incident Reporting
  • Supported: Violation Tracking
  • Supported: Resident Portal
  • Supported: Resident Database

Condo Control Screenshots

Portal for residents to sign intoSend announcements to your community through email, voice, text, lobby display or digital bulletin boardMake online payments to pay for maintenance, violations or other feesStore documents and make them available to your community as well as set permissions to make it only available to certain peopleResidents can submit a service request and management can manage or update the status of each requestDatabase to store your resident's information for each unit along with a member profileManagement Portal

Condo Control Video

This video explains the benefits of Condo Control Central's software.

Condo Control Integrations

Condo Control Competitors

Condo Control Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French

Comparisons

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Frequently Asked Questions

What is Condo Control's best feature?

Reviewers rate Support Rating highest, with a score of 8.8.

Who uses Condo Control?

The most common users of Condo Control are from Mid-sized Companies (51-1,000 employees) and the Real Estate industry.

Reviews and Ratings

 (13)

Ratings

Reviews

(1-13 of 13)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
CCC is being using in our condominium. We encourage all residents and owners to get access to it.
CCC keeps track of resident records, keeps residents up to date with announcements, contains a library of documents regarding the building including the declaration, by-laws and rules, allows residents to make service requests that are tracked to their resolution, allows residents to make amenity bookings, allows residents to make credit card payments on those bookings, post classified adds, and run surveys.
  • Book amenities using a calendaring function.
  • Keep residents abreast of COVID-19 updates.
  • Allow service requests to be posted to property management until they are resolved.
  • On android phones, it required more clicks to see an announcement than on other platforms.
It is well suited to a user community that is computer savvy.
It is great for posting service requests because they can be done from a smartphone while walking through the building.
Classified ads are helpful in allowing residents to rent parking spots or sell goods.
The Survey feature is helpful for measuring the pulse of the community on different issues.
Response time during the COVID-19 pandemic is usually within 24 hours.
Score 9 out of 10
Vetted Review
Verified User
Review Source
CCC is the best software for managing and operating residential sites. I would really recommend it because of its smooth and innovative tools. It has a variety of customisations which can be customised depending upon each person's needs. It's easy to operate and has all the features.
  • Collection/record of data associated with individuals.
  • Proxy filling feature.
  • Customisations.
  • Communication.
  • Security is high end.
  • Maintenance timings should be overnight when less busy.
  • Search bar.
  • Sometimes crashes with packages.
Easy to use, very responsive team, easy to onboard new staff members. The interface is clean and self explanatory. Condo Control Central is a very powerful tool and I would say one of the best tools on the market by far. The best thing is it has made communication among individuals so easy and convenient. It comes with new innovative customisations... Highly recommended.
Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Condo Control Central (CCC) is a community used platform for condominium owners and residents to connect. It is used to log requests, announcements, bookings, reports, resident information...it does it all and all at our fingertips.

CCC eliminates wasted time for cumbersome log books and communication breakdowns. It is quick and easy for everyone to use including seniors and those not so tech savvy.
  • Resident setup.
  • Effective communication tools.
  • Easy to use.
  • Great customer support.
  • They have thought of everything.
  • Some options are a bit confusing to understand.
  • More templates for announcement would be awesome!
Condo Control Central is great for any condominium community that is big on communication and updates. It is also a life saver for communities with amenities and a large database for residents giving the board, management and staff the ability to work together and keeping each other up to date.

It provides the tools for you and takes the guesswork out of "how can we do that" as they come up with resolutions and options to fit your needs.
I have had to contact CCC on a number of occasions and each time I was pleasantly surprised by their quick response and helpful information. They are always willing to help and make sure their clients are happy with information provided to them.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I manage a building of almost 500 suites and close to 1300 residents. I have on-site and off-site owners, agents and guests that I need to keep informed and keep their information up to date. CCC allows me to communicate with different groups of people at a time, it also allows me to schedule announcements for future dates and times. I can add a picture for every user as well. I have over 20 staff members that use the software to communicate with residents, management, and other departments of the organization. It has many features for parcels, visitors, parking permits, and service requests, as well as incident reports. In addition, the software can be customized to every building and its needs. The staff is very knowledgeable and friendly. I will not use any other software.
  • It allows me to manage the contact information for residents, owners, staff and contractors all in one.
  • It allows me to communicate with a selected group of people at a time.
  • It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way.
  • It has a store feature for residents to purchase products conveniently with their credit card.
  • CCC has done everything we asked for. We asked for a picture and they added it.
  • We asked for purchases with credit cards and they did it.
  • We asked for user-friendly mobile applications and they also did it.
The software is very complete and customizable, we use the survey feature very often. The reports feature is very easy to use and customize.
The staff is very knowledgeable and friendly. They will resolve issues right away and will walk you through any items that can be resolved on the users end.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Condo Control Central across our entire condominium management operation. It is a valuable tool in communicating with owners, board members, and my team. It is also great for storing information for both current and future board members to use.
  • Customer support
  • Ease of use
  • Onboarding of new customers
  • Limited document upload size, does not replace a cloud storage solution.
Well suited for condominium management.
The team is very responsive to inquires and to requests for quotations for new properties.
May 28, 2020

Organized at last!

Dave Mortimer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Assignment & recording of parking spots. Record of residence absences. Record of residents requiring assistance in a fire or evacuation event. Posting of notices for all residents. Booking of amenities. Logging of maintenance requests. As Social Convenor and Fire and Safety Chairman, I use this software often for scheduling, booking events, and advertising events to all residents.
  • We had a need to add ongoing repetetive calendar bookings for amenities for various clubs and groups. CCC quickly designed and implemented the changes we required to satisfy around 20 different clubs and groups for booking many events and amenities.
  • This software provides one location to record all pertinent data for our condo. There are too many components here to mention them all.
  • Some examples Include: building design drawings.
  • Owner posted data from pets to parking details.
  • Instant building wide communication.
  • Access to rules, regulations, and procedures for all residents.
  • Access to forms to submit to the board for various approvals.
  • Condo Control Central has been very flexible and accomodating and developing whatever changes we have requested.
  • My experience has been that if I do find a deficiency, CCC works quickly and efficiently to add the required functionality.
Management, employees, and residents all have various levels of access to the data. Residents get all board correspondence and access to all condo information and rules. Residents can implement work requests for deficiencies in the building. It's a central source for all pertinent information. The Fire & Safety Officer has access to residents who are away for fire response info. There is a list maintained for those who require assistance in a fire or evacuation event. Management has overall access to changes in owners of units and documentation.
Over the past 3 years, we have had CCC add components that are specific to our needs. They have made these additions quickly. I am not management, but as a user, I am very pleased with the cooperation and support we have received from CCC.
Gail Loubert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I work for a property management company and our organization uses this software in many of their buildings. As for a dept, I use it in my building. We use it for security and for all the information regarding our residents and amenities. It is great for running reports for anything we might need.
  • Residents' phone numbers and other information.
  • Security can do incident reports and pass on notes.
  • Parking and locker information.
  • Booking amenities: guest suite, party rooms and elevators.
  • The home screen is not very modern. There are graphs and silly things on there.
  • Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
  • Everything else is great.
If the elevator is not working, all managers get a notification so we can call a tech even if we are not on site. It records licence plate info and if someone is parking in the wrong spot, we can easily find who owns that car. Also, it has the ability to upload pictures of events and even residents.
Email service link doesn't seem to be very efficient. But calling in is excellent. Great service, very professional!
Score 9 out of 10
Vetted Review
Verified User
Review Source
Condo Control Central is used by the management, security staff, residents, and owners of the building that we manage. We have transitioned from another system. The change was seamless and easy to use. This software allows for important communication between management and all users. It also consists of a library where the residents can access the rules and regulations of the building. Residents enjoy the ease of communication with other residents when they are searching to rent out a parking spot or sell furniture within the building. As of late, Condo Control Central has made it convenient for management to communicate with owners and residents alike. We have had minimal face to face contact with people while being affected by Covid19 restrictions. We have been able to maintain good health by minimizing exposure to others and still continuing to carry on in our work.
  • The 'Library' contains important building documents for residents that they can access.
  • The residents can request assistance through the 'Service Request' feature.
  • The residents can post items to buy/sell or rent on the ' Classified Ads' feature.
  • This software is user-friendly. I do not have any constructive criticism at this time.
Condo Control Central is good for when residents need to book amenities and service requests.
I am very satisfied with the software program.
May 25, 2020

Great software

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is a great software and has been used my company for security and investigation purposes. Very easy to use.
  • Great graphics.
  • Easy to use.
  • Simple.
  • Fix some lags.
  • New looks.
Proper updates are delivered and more efficiency in the software has been seen. I cannot find many problems with it and always love to consult other people to use it.
Great and easy software.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Condo Control Central is being used by different departments in our building such as Management, Security, Housekeeping. Condo Contol Central has the following functions that we are using most in our building: amenities booking management, service request management, database management and building management administration.
  • Announcement Section allows inform residents immediately about emergencies.
  • Synchronization with other departments.
  • Amenities bookings.
  • Management of database.
  • Communication with residents.
  • Control of building inspections.
  • Communication with board members.
  • Pet Restriction section.
The most useful section is the ability to communicate with residents via service requests and announcements. Second, management residents database and synchronization with other departments in the building.

The less-used section by our staff is a store; we believe this section needs to be more advanced to use.
Excellent customer service.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Condo Control Central to help with the Management Office of several Condominium Corporations in the Toronto area. It has helped us organize reports and collect data for AGMs and other types of announcements to the registered residents.
  • To allow the management administrators to help the general end user.
  • The service requests are very helpful for both the residents & the management office.
  • The incident reports that the security desk uses are very helpful for the management office in trying to solve problems.
  • We would like the numerical and alpha designations be consistent throughout.
  • We would like the use of email addresses to be used for more than one suite, as we have multiple owners and have difficulty registering them multiple times.
  • When a user becomes inactive, they still receive emails from the management office unless they unsubscribe. A lot of people do not remember to unsubsribe when they move away.
We appreciate the variety of reports that are generated to cover a wide range of options and topics. Many of us have attended the online training, which has been very helpful with the information provided and the questions asked and answered. However, there are times when we ask questions to Condo Control and the answers take longer than usual to get back to us.
ALEX KARAPANCEV | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Each condo building I manage uses the software. Basic use for Concierge at front desk open 24/7, as Bible for property management needs.
  • Parcel delivery.
  • Announcements.
  • Service request.
  • Online voting.
  • Unit and residents information - filing.
  • Library.
  • Budget distribution.
  • Incident reports.
  • Booking amenities.
  • Stripe - credit cards payment.
  • Video conference interface with Zoom.
  • Name and picture of the Concierge on duty (staff) on main page of the website.
Great interface, easy access easy for use. Just amazing.
Great.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I manage condo corporations. Each condo corporation I have taken over, I have shown and explained the benefits of this service to the board Each corporation has moved to CCC for their communication, data storage, etc.
  • Storage of historical data
  • Communication
  • Navigation
  • Ease of use
  • App could offer more functions when posting announcements.
Condo corporations.
They always get back to me within the same day. Easy to work with.