ConexED - Counseling and Training Made Easy!
ConexED is where we deliver, and track mandated training and webinar for all faculty and staff.
Overview
What is ConexED?
ConexED is presented by the vendor as an all-in-one student success platform. With an integrated approach to serving and engaging students, it provides ADA and FERPA-compliant software for scheduling, meeting, messaging, and collaborating. Student service units on campus—from admissions to…
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Director, Systems Management & MIS Operations
College of the Desert (Higher Education, 501-1000 employees)
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What is ConexED?
ConexED is presented by the vendor as an all-in-one student success platform. With an integrated approach to serving and engaging students, it provides ADA and FERPA-compliant software for scheduling, meeting, messaging, and collaborating. Student service units on campus—from admissions to…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Tech Details
What is ConexED?
ConexED is presented by the vendor as an all-in-one student success platform. With an integrated approach to serving and engaging students, it provides ADA and FERPA-compliant software for scheduling, meeting, messaging, and collaborating. Student service units on campus—from admissions to career services and every touch point in between—can connect students to the right help at the right time using one cloud-based system.
ConexED Features
- Supported: Appointment Scheduling
- Supported: Front Desk Kiosk
- Supported: Video Conferencing
- Supported: Virtual Classroom
- Supported: Virtual Whiteboard
- Supported: Reporting and Analytics
- Supported: Case Management
- Supported: FERPA Compliant
- Supported: WCAG 2.1 Conforming
- Supported: Real-Time Closed Captioning
- Supported: Reason Codes
ConexED Screenshots
ConexED Video
ConexED is a Student Engagement EdTech Platform built and designed specifically for higher education. ConexED empowers higher education students to engage and connect with faculty/staff and the campus as a whole in the essential ways needed to keep up enrollment and revenue. U...
 Show More ConexED Integrations
- Canvas
- Microsoft Exchange
- Ellucian Colleague
- Microsoft Azure
- Google Calendar
- Office 365
- Salesforce
ConexED Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
ConexED Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 1% |
| Mid-Size Companies (51-500 employees) | 4% |
| Enterprises (more than 500 employees) | 95% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
ConexED has revolutionized the way students and teachers connect with each other, offering an easy-to-use platform that streamlines the process of scheduling appointments and accessing support services. With its virtual setting that is FERPA protected, advisors can advise students in an online setting without compromising student privacy. The software's screen share feature has been particularly useful for mathematics instructors who can solve problems for multiple students at once. In addition, students and faculty have more access to each other, allowing for more interactions and better relationships.
The kiosk check-in feature in ConexED has been loved by users and used for classes to talk with instructors and tutors, solving the check-in process. Moreover, the software makes scheduling a much easier task now with its ability to run reports and analyze data. It benefits online and distance education learners by providing access to counseling and support services while offering remote tutoring that is convenient for students who cannot attend in-person. The appointment scheduling platform done through video conferencing as an appointment meeting option is ideal for distance students and provides the same one-on-one service done on-campus. Overall, ConexED solves issues experienced during distance e-learning, making it an essential element in modern-day education.
Users highly recommend getting familiar with ConexEd before attending a meeting to avoid technical difficulties. They suggest using the test mic and camera feature beforehand. Additionally, they recommend exploring ConexEd before using it to get a feel for how it works, as this can make life easier when needing to use it. Users also mention that ConexEd is more helpful and efficient than Zoom.
ConexEd is often recommended as an excellent tool for businesses, online office spaces, higher education, and connecting with others on campus. It is praised for being easy to use, improving video and audio quality, and simplifying scheduling. Customer service is also highly regarded for its great support.
Attribute Ratings
Reviews
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October 31, 2023
ConexED - Counseling and Training Made Easy!
ConexED is where we deliver, and track mandated training and webinar for all faculty and staff.
- Developing Course Materials
- Collaborations / Working with Team(s)
- Delivery and Tracking of Trainings and other Requirements
- Recorded Session / Training Video Editing Software
- Automatic Closed Captions Features
- ChatBot - for FAQs
- Queue Functionality for LIVE Counseling/Meeting
- Materials / Training Creation
- Delivery of Training
- Tracking of Activities
- Excellent collection of TOOLS and other softwares
- Affordable Support and Maintenance Fees
- Audit and Reporting Features
ConexED is a bug-free solution backed by World Class Customer Service that is only second to none - for similar solutions.
12000
Faculty, Students, Leadership, and Staff
7
IT, Online Director & DE Staff, Counseling, Web Admin, Admin Assistants, and Web Content Owners
- Course, and Training Materials Development
- Training / Counseling
- Tracking of Activities and Progress
- Audit and Reporting
- Student Counseling
- Online Training
- Faculty Certification Training
- Webinars
- Community Outreach
- Student Campaigns
- Recruitments
Yes
CampusEAI - poor support, expensive, lacking in features and tools
- Cloud Solutions
- Scalability
- Ease of Use
Ease of Use - almost no training necessary. Secured and Protected Site(s)!
Campus EAI - lured us with grants and free solutions for the initial year. FREE does not always meant "Good"
- Third-party professional services
We attended the Initial Introduction and Training from ConexED.
Yes
Very easy to implement!
Change management was minimal
We designated the Primary User/Admin - DE Director. (with support from IT as needed)
- N/A
Maintenance and Support are included on our contract. The California Chancellors Office was instrumental in making this available and affordable for us.
No
When your students/faculty/users are unable to login - it is always a CRISIS! And CRISIS is where the ConexEd support team shines - they recognize and acknowledge the urgencies and will do the necessary escalation automatically to get us back in business the soonest.
- Course Material Development
- Network Performance/Response and Speed
- Available 99.99% of the time!
- Navigation and Use
- Audit and Reporting
- n/a
Yes
The site itself is utilizing the tech for responsive design: phone, tablet, laptop, etc. - no problem.