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Web and Video Conferencing

Customer Support

Batch Management Software

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Org Chart

Payment Facilitation

Privacy Policy Generators

Project Portfolio Management

Enterprise

Accounting

Online Trading

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

Employee Performance Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Container Management

Endpoint Encryption

File Sync and Share

Fraud Detection

HTML Editors

High Availability Cluster

IT Asset Management

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Phishing Detection and Response

Remote Monitoring and Management

Software Defined Storage (SDS)

System Monitoring

Traffic Switching

Unified Endpoint Management (UEM)

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Graphics

Headless CMS

Market Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Secure Access Service Edge (SASE)

Security

Auto Repair

Building Information Modeling (BIM)

Emergency Notification

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Intelligent Document Processing

Investment Portfolio Management

Retail Analytics

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### Appointment Scheduling
User consensus seems to be that scheduling appointments is a strong point of ConexED. Reviewers appreciate the ease of setting up appointments, the ability to sync calendars, and the convenience of receiving reminders. While some users have encountered minor issues with calendar integration and settings, overall, the platform is praised for its user-friendly interface and efficient appointment management system. The option to schedule different types of meetings and the availability of video conferencing features have also been highlighted as beneficial aspects of ConexED's appointment scheduling capabilities.

### Virtual Classrooms and Meetings
Reviewers have expressed a mix of opinions regarding ConexED's virtual meeting capabilities. While some users appreciate the ease of setting up meetings and the range of tools available for interaction, others have reported issues with video and audio quality, as well as technical glitches during live sessions. The platform's functionality for virtual classrooms and meetings seems to be a point of contention among users, with some finding it beneficial for connecting with students and colleagues, while others have encountered challenges with reliability and performance.

### Academic Support Services
Users have expressed a range of opinions regarding ConexED's academic support services, particularly in the areas of tutoring and online education. While some users appreciate the platform's ability to facilitate math tutoring and provide support for students in various subjects, others have highlighted challenges with the whiteboard functionality and connectivity issues. Despite these drawbacks, many users find value in the platform's support for academic counseling and its role in enhancing the overall learning experience for students. The platform's effectiveness in connecting students with tutors and mentors has been noted as a positive aspect, although there are areas for improvement, such as enhancing the responsiveness of the whiteboard feature and addressing connectivity issues.

### Counseling and Advising
Users generally appreciate ConexED's counseling and advising features, highlighting the ease of use and intuitive navigation. They find value in the ability to connect with counselors and advisors remotely, especially during the challenges posed by the pandemic. However, some users have expressed concerns about occasional technical issues, such as unstable connections and difficulties with screen sharing. Despite these challenges, the platform is seen as a valuable tool for accessing support and guidance in academic and personal matters.

### Faculty and Staff Resources
Users generally appreciate ConexED's ease of use and functionality when connecting with professors and staff members. The platform's ability to facilitate interactions between students and faculty members is well-received, with users highlighting the convenience of scheduling appointments and engaging in video conferences. While some users have noted minor issues such as connectivity issues and the need for additional training for teachers and counselors, overall, the consensus leans towards the positive impact of ConexED's faculty and staff resources on enhancing communication and collaboration within academic settings.

### Document Sharing and Collaboration
Users generally praise ConexED's versatile document sharing and screen sharing features. The ability to effortlessly upload, share, and view documents in real-time has been highlighted as a key strength of the platform. Users appreciate the convenience of being able to share screens and collaborate effectively during virtual interactions. While some users mention a slight learning curve for certain features like screen sharing, overall, the sentiment leans towards the effectiveness and user-friendliness of ConexED's document sharing and collaboration capabilities. The platform's capacity to facilitate smooth communication through shared documents and screens has been well-received by users, enhancing their virtual interactions and enabling efficient information exchange.

### Communication Tools
User sentiment regarding ConexED's communication tools is varied. While many users appreciate the real-time communication capabilities and features like chat and video, some have experienced issues with audio and video glitches, requiring frequent refreshing. The ability to interact with advisors and peers is highlighted positively, but concerns about reliability and technical difficulties compared to other platforms like Zoom have been raised. Additionally, users have suggested improvements such as enhanced chat features and better microphone settings to block out background noise.

### Student Engagement and Interaction
User feedback on ConexED's student engagement and interaction capabilities varies, with some praising its ability to facilitate effective communication and collaboration between students and teachers in an online setting. The platform's features like document sharing, screen sharing, and chat functionality have been highlighted as beneficial for enhancing student engagement. However, there are also concerns raised about the platform's whiteboard functionality and the need for more intuitive tools to better assist students during tutoring sessions. Despite mixed opinions, ConexED seems to offer a valuable resource for connecting students and educators in a virtual learning environment.

### Accessibility Features
User feedback on ConexED's accessibility features varies, with some praising its ease of use and others pointing out areas for improvement. While many users appreciate the platform's user-friendly interface and the ability to conduct face-to-face meetings with ease, there are concerns about the accuracy of closed captioning and the need for more guidance for students with varying levels of technological proficiency. The platform's accessibility features have been instrumental in connecting students and resources, but there is room for enhancement to ensure a smoother experience for all users, particularly in terms of closed captioning functionality and providing comprehensive user guides.

### Technical Support and Troubleshooting
User feedback on ConexED's technical support and troubleshooting capabilities is mixed, with some users expressing frustration over glitches, technical difficulties, and slow response times from customer service. While some users appreciate the ease of use and minimal technical issues, others have encountered persistent challenges with the platform's performance and reliability. The platform's technical support seems to be a point of contention among users, with some experiencing ongoing issues that impact their overall experience with ConexED.

### Platform Management and Customization
User feedback on ConexED's platform management and customization features is varied. While some users appreciate the flexibility to customize settings to department needs and the ease of use, others express concerns about the lack of certain customizable features and issues with syncing calendars. The ability to customize the platform for individual users is highlighted as a beneficial aspect, but there are also requests for more personalization options, such as customizing calendar colors and column thickness. Additionally, users mention challenges with the instant messaging system and the need for improved alert functions to enhance user experience.

### Security and Privacy
While some users find ConexED's privacy features reassuring, others express reservations about the lack of control over privacy settings, particularly when it comes to video conferencing. The platform's security and privacy capabilities seem to evoke a range of opinions among its users, highlighting the importance of providing customizable privacy options to cater to diverse user preferences and needs.

Users highly recommend getting familiar with ConexEd before attending a meeting to avoid technical difficulties. They suggest using the test mic and camera feature beforehand. Additionally, they recommend exploring ConexEd before using it to get a feel for how it works, as this can make life easier when needing to use it. Users also mention that ConexEd is more helpful and efficient than Zoom. 

ConexEd is often recommended as an excellent tool for businesses, online office spaces, higher education, and connecting with others on campus. It is praised for being easy to use, improving video and audio quality, and simplifying scheduling. Customer service is also highly regarded for its great support.

ConexED has revolutionized the way students and teachers connect with each other, offering an easy-to-use platform that streamlines the process of scheduling appointments and accessing support services. With its virtual setting that is FERPA protected, advisors can advise students in an online setting without compromising student privacy. The software's screen share feature has been particularly useful for mathematics instructors who can solve problems for multiple students at once. In addition, students and faculty have more access to each other, allowing for more interactions and better relationships.

The kiosk check-in feature in ConexED has been loved by users and used for classes to talk with instructors and tutors, solving the check-in process. Moreover, the software makes scheduling a much easier task now with its ability to run reports and analyze data. It benefits online and distance education learners by providing access to counseling and support services while offering remote tutoring that is convenient for students who cannot attend in-person. The appointment scheduling platform done through video conferencing as an appointment meeting option is ideal for distance students and provides the same one-on-one service done on-campus. Overall, ConexED solves issues experienced during distance e-learning, making it an essential element in modern-day education.

Appointment Management: Users appreciate the appointment management feature in ConexED, with many noting that it is easy to view and edit schedules. The ability to schedule recurring events for the entire semester has been mentioned as particularly helpful, saving users time. Additionally, appointments sync with calendars to block off unavailable times.

Whiteboard Feature: Reviewers find the whiteboard feature of ConexED useful for interacting with papers and documents during appointments. They also appreciate the annotating and note-taking feature, as well as the vocabulary words feature which provides definitions on the spot. Uploading documents and sharing screens during appointments have also been positively noted.

Deaf-Friendly Features: The Deaf-friendly features in ConexED have been praised by users, specifically mentioning notifications sent via email or phone informing them when clients are ready for meetings. Users appreciate the closed captioning feature, making it more inclusive for all users who may have hearing impairments.

SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.

Team

Calendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.

Standard

Teams

ConexED

Higher Education

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Implementation Rating

ConexED - Engage and support students from any distance.

ConexED is a Student Engagement EdTech Platform built and designed specifically for higher education. ConexED empowers higher education students to engage and connect with faculty/staff and the campus as a whole in the essential ways needed to keep up enrollment and revenue. Users have reported an average of 8.5% increase in student retention and average boost of over $950,000 in tuition revenue.  Our platform is ADA FERPA, and HIPAA compliant; ensuring that all users have protected access.

ChatBot

Ex Libris Alma

Ex Libris campusM

QLess

Director, Systems Management & MIS Operations

ConexED 2023-10-26 12:00:20

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Higher Education Software

ConexED is where we deliver, and track mandated training and webinar for all faculty and staff.

Developing Course Materials
Collaborations / Working with Team(s)
Delivery and Tracking of Trainings and other Requirements

Recorded Session / Training Video Editing Software
Automatic Closed Captions Features
ChatBOT - for FAQs
Queue Functionality for LIVE Counseling/Meeting

Materials / Training Creation
Delivery of Training
Tracking of Activities

Excellent collection of TOOLS and other softwares
Affordable Support and Maintenance Fees
Audit and Reporting Features

ChatBot, QLess, Ex Libris campusM, Ex Libris Alma

Course, and Training Materials Development
Training / Counseling
Tracking of Activities and Progress
Audit and Reporting

Student Counseling
Online Training
Faculty Certification Training
Webinars

Community Outreach
Student Campaigns
Recruitments

Campus EAI - lured us with grants and free solutions for the initial year. FREE does not always meant "Good"

Maintenance and Support are included on our contract. The California Chancellors Office was instrumental in making this available and affordable for us.

When your students/faculty/users are unable to login - it is always a CRISIS! And CRISIS is where the ConexEd support team shines - they recognize and acknowledge the urgencies and will do the necessary escalation automatically to get us back in business the soonest.

Course Material Development
Network Performance/Response and Speed
Available 99.99% of the time!
Navigation and Use
Audit and Reporting

ConexED

Overview

What is ConexED?