Configure One

Highly flexible and customizable: Users have found Configure One to be highly flexible and customizable, allowing them to design their own solutions for their specific industry and customer base. Many reviewers have praised the software's ability to accommodate their unique needs and requirements.

Extensive knowledge base: The extensive knowledge base provided by Configure One has been highly appreciated by users. It has made it easy for them to search for information and find answers to their questions quickly. Several reviewers have mentioned that the knowledge base is a valuable resource in understanding and utilizing the software effectively.

Responsive support team: Users have been impressed with the responsiveness of Configure One's support team throughout the implementation process. They have found the support team to be knowledgeable and helpful in addressing any issues or concerns that arise. Some users specifically mention that they received exceptional customer service from the support team.

Steep Learning Curve: Many users have found the software to have a steep learning curve, requiring a significant amount of time and effort to become proficient. They have expressed that it takes time to understand all the features and functionalities.

Difficulties in Navigating: Some users have had difficulties locating specific areas within the software and have found certain features to be hidden and not easily discoverable. They feel that the navigation could be improved for better usability.

Lack of User Documentation: The lack of user documentation and instructional materials has been a common complaint among users. They mention that there is a need for more comprehensive guides or manuals as they often rely on technical consultants for guidance.

Users commonly recommend the following in regards to Configure One:

• It is important to implement standardizations before beginning the implementation of a configurator.
• Dedicating an employee full time to develop and maintain the software is recommended.
• Using Configure One with CREO for modeling and design purposes is suggested.
• Virtualization has been beneficial for both the production team and customers.
• Having a clear roadmap and involving all affected departments in the implementation process is advised.
• Configure One's support team is described as attentive and responsive.
• Having skills in HTML and CSS can enhance the utilization of the software.
• For complex products, setup and administration may be more difficult.
• Having a trial and using pre-made configurations can help understand the capabilities of Configure One.
• On-site training is recommended for a better learning experience.
• Being prepared and knowing the requirements before meetings is emphasized.
• Investing time and money in defining requirements well is advised.
• Keeping the implementation simple and utilizing customization can save significant time.
• Configure One has good support and is recommended by users.
• The implementation may require more work and dedicated resources.
• Utilizing the help desk for quick support is suggested, as well as having HTML experience.
• Configure One can be regarded as an overall sales tool.
• Improving the admin guide with real examples or simulations is suggested.
• Aligning business processes and resources is important for an effective implementation.
• Configure One is recommended as the preferred CPQ system.
• Documenting sales processes and ensuring compatibility with ERP systems are recommended steps.
• Configure One is suitable for small to mid-size companies.
• Users appreciate the integration of Configure One with Solidworks.
• Making the software more connect-friendly with platforms like Zapier is suggested.
• ConfigureOne's documentation is valuable for implementation.

Overall, users highlight the importance of standardization, resource dedication, collaboration, support utilization, and careful planning for a successful implementation of Configure One.