Name: Connected Services
Author: Connected Services

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Version Control

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Operational Analytics

Payment Facilitation

Policy Management

Risk Management

Enterprise

Accounting

Accounts Receivable

Anti-Money Laundering (AML)

Blockchain Payments

Crypto Accounting

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Build Automation

Cloud Storage

Code Review

Data Deduplication

Firewall

Fraud Detection

IP Address Management (IPAM)

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

Low-Code Development

Managed IT Service

Network Performance Monitoring

Network Simulation

Network Traffic Analysis (NTA)

Output Management

Platform-as-a-Service (PaaS)

Privileged Access Management

Robotic Process Automation (RPA)

System Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Mobile Analytics

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Engagement

Sales

Security Orchestration, Automation and Response (SOAR)

Security

Chargeback Management

Inventory Management

Last Mile Delivery

Mobility as a Service

Municipal

Nonprofit CRM

Physical Therapy

Roofing

Vertical-Specific

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Connected Services is a comprehensive platform provided by Connected Services LLC that offers facility management solutions to optimize operating efficiency and enhance accountability. Designed for companies of all sizes, from single locations to national portfolios, Connected Services caters to a wide range of professions and industries including commercial and retail venues, real estate, facility management companies, property management companies, and the hospitality industry.

## Key Features

**Work Order Management**: Efficiently schedule, dispatch, and receive alerts for service requests and work orders. Easily assign tasks to service providers and track the progress of each work order.

**Scheduling, Dispatch & Alerts**: Effectively manage and assign tasks to service providers. Schedule service appointments, track their status, and receive real-time alerts for any changes or updates.

**Route Optimization**: Optimize service provider routes based on factors such as location, availability, and priority. Reduce travel time and costs, improving overall operational efficiency.

**24x7 Customer Support Center**: Access customer support at any time to address issues or concerns. Ensure prompt resolution of queries and problems for smooth operation of the platform.

**Vendor Credentialing and Compliance**: Verify and track vendor credentials, certifications, and compliance documentation. Engage only qualified and compliant vendors for service delivery.

**Reporting & Analysis Panel**: Generate customized reports, analyze key metrics, and track trends over time. Make data-driven decisions and identify areas for improvement.

**Customer Relationship Management**: Manage and track interactions with customers and tenants. Store and access customer information, track communication history, and manage service requests.

**Nationwide Service Partners**: Leverage an extensive network of nationwide service partners to meet maintenance, repair, and operational requirements. Ensure consistent and reliable service across multiple locations.

**Customer/Tenant Portal**: Allow customers and tenants to access relevant information and submit service requests. Enhance communication and transparency between users and their customers or tenants.

**Maintenance, Repair, & Supply Procurement**: Streamline the procurement process, track inventory, and manage vendor relationships. Optimize supply chain management and ensure timely availability of necessary resources.

Basic

Method:crm is a QuickBooks-integrated, cloud-based CRM platform.

CRM Quick Start

CRM Pro

CRM Enterprise

CRM Multi-Entity

MethodCRM

Connected Services

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

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Field Service Management Software

Connected Services

Overview

What is Connected Services?