ConnectWise Automate Reviews

126 Ratings
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Score 8.4 out of 100

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April 17, 2017
Scott Sanford | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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Usability

3
The UI is pretty confusing. There are Right-clicks, ctrl+clicks, Shift clicks, it's all very convoluted. With the latest gussying up, it's now arguably prettier, but very slow... I dread using it now...
Read Scott Sanford's full review

Feature Scorecard Summary

Remote monitoring (13)
9.1
Network device monitoring (12)
7.6
Multiple Server Monitoring (13)
9.3
Multi-device monitoring (12)
9.1
Automated alerts and notifications (13)
8.9
Patch Management (12)
8.9
Service configuration management (12)
8.7
Software and hardware inventory (13)
8.9
Policy-based automation (13)
8.7
Performance data reports (13)
8.3
Customizable reporting (12)
8.3
Data visualization (12)
7.6
Risk analysis (11)
6.5
Data backup and recovery (8)
7.5
Antivirus and malware management (13)
8.5
Adinistraor access control (11)
9.0

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services. The vendor says their remote monitoring and management (RMM) platform provides powerful automation to discover and manage devices, monitor for problems, and automate action. According to the vendor, this solution enables users to deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most.

ConnectWise Automate Features

Has featureDiscovery
Has featureManagement
Has featureMonitoring
Has featureAutomation
Has featureIntegration

ConnectWise Automate Screenshots

ConnectWise Automate Downloadables

ConnectWise Automate Integrations

ConnectWise Automate Competitors

Kaseya VSA, Autotask Endpoint Management, Continuum Managed IT Services, Solarwinds N·able

ConnectWise Automate Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Implementation Fee$700
Agents$1.00-$6.00per month/per agent

ConnectWise Automate Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

ConnectWise Automate Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:No
Supported Languages: Automate's Control Center is in English, Agents are compatible with all Windows supported Languages