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- Multiple Server Monitoring (17)8.686%
- Remote monitoring (17)8.484%
- Administrator access control (27)8.181%
- Automated alerts and notifications (17)8.080%
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Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
- Kaseya VSA
- Autotask Endpoint Management
- Continuum Managed IT Services
- Solarwinds N·able
|Deployment Types||On-premise, SaaS|
|Supported Languages||Automate's Control Center is in English, Agents are compatible with all Windows supported Languages|
Every computer that we manage gets ConnectWise Automate installed on it, and it handles installing the rest of our tools stack and gets those machines assigned to the proper client with the proper settings for that client
From a regular, IT support aspect, though this is quite a comprehensive asset inventory, support ticketing, monitoring, altering tool.
ConnectWise gives businesses a complete business management and process automation platform for technology companies including IT service companies, professional services, software developers, security, and telecom. The workflow rules that are defined in ConnectWise cover various areas of the business, ranging from conducting targeted marketing campaigns to monitoring service delivery using service level agreements.
You can create work plans and project timelines and get detailed reporting on progress of projects. It’s also possible to use the workflow engine to manage deadlines and get notifications of overdue tasks.
The primary uses are patch management, VMware management, automation, client onboarding, cybersecurity solutions deployment, reporting data, and tight integration with our PSA, ConnectWise Manage. Remote control via ScreenConnect, or Connect I think it's called now, is pretty seamless and we even have one-click access to backstage when using the web version of Automate. Security-wise, we use AD integration and Two-factor authentication to secure our connections to the tool in and out of the office.