ConnectWise Automate The Best
Rating: 10 out of 10
January 01, 2025
Vetted Review
Verified User
8 years of experience
- Planned Patching
- Integrated plugins accepted
- Management
- Reports
Cons
- None
Starting at $700
View Pricing Overview
What is ConnectWise Automate?
ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
Learn from top reviewers
ConnectWise Automate The Best
We use ConnectWise Automate for our our clients we integrate multiple plugins to help with managing network hardware, specifically computers. Most of the business problems thi...
Verified user
Project Manager
8 years of experienceConnectWise Automate - Automate Everything
Being a highly automated MSP, Connectwise Automate is the backbone of our company. Coupled with Connectwise Manage, ConnectWise Automate creates the alerts and tickets and aut...
ConnectWise Automate: The Robust RMM of Choice
As an MSP, our RMM is one of our most used tools in our toolbox. ConnectWise Automate has been our best resource for remote support of our clients. We use it for our day-to-da...
ConnectWise Automate for MSP Management is an Excellent tool
I am the RMM Manager for ConnectWise Automate. We use ConnectWise Automate for: Patch Management, Process Automation, Software Version Control, Monitoring, Remote Remediation,...
A fair RMM with some strong automation, but challenging to learn.
We use [ConnectWise Automate (formerly LabTech)] to manage and monitor client end points, as well to provide automation. We integrate it with ScreenConnect, Connectwise Manage...
Erik Metzler
Technician - Information Technology
IT Specialist
Wooden Spoon Technologies
1 year of experience
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Pricing
Agents
$1.00-$6.00
On Premise
per month/per agent
Implementation Fee
$700
On Premise
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://info.connectwise.com/automate/b…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ConnectWise Automate Demo
YouTube
Office365 For ConnectWise Automate - [Shell Console]
YouTube
Active Directory UC for ConnectWise Automate
YouTube
Office365 for ConnectWise Automate
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ConnectWise Automate?
ConnectWise Automate enables users to proactively monitor, manage, and support client networks. Key features of ConnectWise Automate include:
- Discovery – Automatically deploy and detect the status of devices, creating accountability and access to all managed devices.
- Management – Providing access to each endpoint managed makes it easier to resolve issues fast and keep downtime to a minimum.
- Patching – Configures Windows patch management with out-of-the-box policies for Microsoft and third-party software.
- Automation – Automates repeatable tasks to decrease costs and also keeps techs happy by automating the tasks they hate doing.
ConnectWise Automate Screenshots
ConnectWise Automate Video
ConnectWise Automate overview
ConnectWise Automate Integrations
ConnectWise Automate Competitors
ConnectWise Automate Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
| Supported Languages | Automate's Control Center is in English, Agents are compatible with all Windows supported Languages |
Frequently Asked Questions
ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
Reviewers rate Remote monitoring and Patch Management highest, with a score of 9.9.
The most common users of ConnectWise Automate are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 59)
ConnectWise Automate - Automate Everything
Rating: 9 out of 10
December 12, 2022
MB
Vetted Review
Verified User
7 years of experience
- Automation
- Customized Alerting
- Connectwise Manage integration
Cons
- The fat client is not stable but they are working on a web client
- The web client doesn't have all the features as the fat client
- ConnectWise Automate Support not always the fastest at resolving known issues
ConnectWise Automate for MSP Management is an Excellent tool
Rating: 9 out of 10
July 29, 2022
BS
Vetted Review
Verified User
10 years of experience
- Alerting / Monitoring
- Process Automation
- Software Version Control
- Selective Targeting of Automations
Cons
- Patch Management - kind of clunky, but works well
- Reporting
- Endpoint user management
ConnectWise Automate: The Robust RMM of Choice
Rating: 9 out of 10
October 14, 2022
EM
Vetted Review
Verified User
5 years of experience
- Silent tools and command access that works behind the scenes so clients aren't disturbed.
- Easily assembled scripts from a robust scripting engine.
- Event monitoring and alerting.
Cons
- Integration with some SIEM products is lacking.
- True event monitoring to support NOC activities isn't as robust as some competitor's.
- UI is a little clunky and has not been updated in years.
A fair RMM with some strong automation, but challenging to learn.
Rating: 7 out of 10
February 03, 2021
EM
Vetted Review
Verified User
1 year of experience
- Automation
- Monitoring
- Configuration reference
Cons
- Automation can be difficult to implement
- Discrepancy between web and installed client.