ConnectWise Automate

ConnectWise Automate
Formerly LabTech

About TrustRadius Scoring
Score 7.8 out of 100
ConnectWise Automate

Overview

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
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Recent Reviews

Not For Small MSP

6 out of 10
October 06, 2022
We use ConnectWise Automate for both Microsoft and 3rd party software patching management for our customers. We also utilize its …
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Automate Me, Baby!

9 out of 10
January 02, 2020
We use ConnectWise Automate as our RMM platform. We are happy with the product as a whole. We are using the on-premise version of the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Remote monitoring (21)
    7.4
    74%
  • Administrator access control (31)
    7.0
    70%
  • Multiple Server Monitoring (21)
    6.8
    68%
  • Automated alerts and notifications (21)
    6.7
    67%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Agents

$1.00-$6.00

On Premise
per month/per agent

Implementation Fee

$700

On Premise

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://info.connectwise.com/automate/b…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

ConnectWise Automate
01:45
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Features Scorecard

Monitoring Tasks

6.5
65%

Management Tasks

6.5
65%

Reporting

6.2
62%

Security

5.8
58%
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Product Details

What is ConnectWise Automate?

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services. The vendor says their remote monitoring and management (RMM) platform provides powerful automation to discover and manage devices, monitor for problems, and automate action. According to the vendor, this solution enables users to deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most.

ConnectWise Automate Screenshots

Screenshot of Monitor: Find problemsScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

ConnectWise Automate Video

ConnectWise Automate overview

ConnectWise Automate Integrations

ConnectWise Automate Competitors

  • Kaseya VSA
  • Autotask Endpoint Management
  • Continuum Managed IT Services
  • Solarwinds N·able

ConnectWise Automate Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported LanguagesAutomate's Control Center is in English, Agents are compatible with all Windows supported Languages

Frequently Asked Questions

ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

Kaseya VSA are common alternatives for ConnectWise Automate.

Reviewers rate Remote monitoring and Software and hardware inventory highest, with a score of 7.4.

The most common users of ConnectWise Automate are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

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