ScreenConnect Reviews & Ratings 2025

Q: What are ScreenConnect's top competitors?

TeamViewer , LogMeIn Resolve , and BeyondTrust Remote Support are common alternatives for ScreenConnect.

Overview

What is ScreenConnect?

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

Learn from top reviewers

Used to be good bang for buck - now just another software sales company

Rating: 5 out of 10

January 24, 2025

Vetted ReviewVerified User

We primarily use SC for remote accessing our company machines, wake them up and run updates etc and provide remote support. Unattended Access is quite handy and do is support ...

Verified user

Manager

10 years of experience

Great Remote Access Tool!

Rating: 10 out of 10

January 23, 2025

Vetted ReviewVerified User

We use ScreenConnect for remote troubleshooting of our user machines in the field. We have a staff of about 30 and it makes accessing their computers when they have a problem ...

Amanda Hood

Director - Information Technology

IT Director

UFCW 227

4 years of experience

Remote Tech Support and Training using ScreenConnect

Rating: 10 out of 10

January 23, 2025

Vetted ReviewVerified User

I provide remote computer and mobile device training and troubleshooting. ScreenConnect makes my job much easier.

Rick Castellini

Executive - Other

Owner

Grand Valley PC Partners

10 years of experience

An affordable alternative with white label abilities

Rating: 8 out of 10

January 9, 2025

IncentivizedVetted Review

We use ScreenConnect to access and print to all of our corporate computers in the USA, India, and the Philippians.

Verified user

C-Level Executive

1 year of experience

Great Product Despite Security Flaws

Rating: 8 out of 10

October 25, 2024

IncentivizedVetted ReviewVerified User

We use ConnectWise ScreenConnect to support our internal staff while in the office or working remotely.

Jonathan Armstrong

Director - Information Technology

Senior Systems Officer

Domino Machine

10 years of experience

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Pricing

View all pricing

ScreenConnect

N/A

Unavailable

What is ScreenConnect?

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://screenconnect.connectwise.com/p…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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27 people also want pricing

Alternatives Pricing

TeamViewer

$299

per year

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Atera

$169

per month per user

What is Atera?

Atera's Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform supports organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and…

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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7

Avg 8.2

10
Screen sharing
(589) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
9.3
File transfer
(562) Ratings
Securely exchange files with remote computer without having to use email or FTP.
6.3
Instant message
(495) Ratings
Ability for administrator to communicate via instant message with remote user.
7
Secure remote access with Smart Card authentication
(74) Ratings
Establish secure remote connection via Smart Card authentication and Smart Card logon.
4.5
Access to sleeping/powered-off computers
(306) Ratings
Remote access and troubleshooting of out-of-band computers.
10
Over-the-Internet remote session
(595) Ratings
Establish secure remote connection with computers outside the network firewall.
8
Initiate remote control from mobile
(385) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
9
Remote management of servers & workstations
(511) Ratings
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
5
Remote Active Directory® management
(168) Ratings
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
7.3
Centralized management dashboard
(475) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
5.5
Session record
(312) Ratings
Ability to record session for training purposes.
5.5
Annotations
(262) Ratings
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
5.5
Monitoring and Alerts
(184) Ratings
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
4.7
Multi-platform remote control
(394) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is ScreenConnect?

ConnectWise ScreenConnect is a remote support, access and meeting solution. With this solution, the user can use remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

ScreenConnect Screenshots

Screenshot of the guest page, where end-users enter a code to join a session with a technician

Screenshot of connecting from a Windows machine to a macOS machine

Screenshot of the Extension Marketplace, where administrators can install and configure new features and integrations

Screenshot of the Access view of the Host page, where a technician can connect to unattended machines

Screenshot of the toolbox menu, which allows technicians to store and run executables, scripts, and other frequently-used files

Screenshot of the Host page, where a command can be run directly without connecting to the machine

Screenshot of the Toolbox, which can be personal or shared. It is used to run small scripts and other tools on a remote device.

Screenshot of ConnectWise ScreenConnect supports Linux distributions.

ScreenConnect Video

Watch ConnectWise ScreenConnect product overview

ScreenConnect Integrations

ConnectWise Automate

ScreenConnect Competitors

ScreenConnect Technical Details

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Windows, Linux, Mac
Mobile Application	No

Frequently Asked Questions

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

TeamViewer, LogMeIn Resolve, and BeyondTrust Remote Support are common alternatives for ScreenConnect.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 10.

The most common users of ScreenConnect are from Small Businesses (1-50 employees).

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