Starting at $119 per concurrent user (per month)
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What is ConSol CM/Case Management?
ConSol CM - Simply digitize processesThe web-based process management platform ConSol CM enables companies to digitize, optimize and automate their internal and external processes. With a central workflow engine and process designer - all processes, including the required data structures,…
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ConSol CM Cloud Pro
$119
Cloud
per concurrent user (per month)
ConSol CM/Enterprise
$1,500
On Premise
per concurrent user (one-time purchase price)
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://cm.consol.de/produkt/preise
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is ConSol CM/Case Management?
ConSol CM - Simply digitize processes
The
web-based process management platform ConSol CM enables companies to
digitize, optimize and automate their internal and external processes.
With a central workflow engine and process designer - all processes,
including the required data structures, are individually adapted to the
requirements of the company. The web client offers an out-of-the-box user interface for users.
ConSol CM offers these benefits:
- High transparency and process acceleration through digitization
- Extensive business logic and AI-based text recognition automate individual process sections or entire process chains
- The integrated and process-controlled user interface for end users enables a quick start with new processes
ConSol CM services overview:
-
Mapping, controlling and automating business processes that focus on employees, customers and partners
- Integrated, web-based work environment with user-guidance through his process activities
- Data
management for a wide variety of customer relationships - flexible
modeling for individual relationships in the B2B and B2C environment
- Integration of 3rd-party systems, flexible expansion, and reporting
ConSol CM in practice: project examples
ConSol
CM shows its strengths primarily in direct contact. The solution is
suitable for all business processes in which employees communicate with
customers, partners or other employees. The possible use cases are as
diverse as the individual business requirements in companies of all
sizes and from a wide variety of industries.
The majority of ConSol CM customers use the software in scenarios
relating to CRM, BPM and case management.
Main use cases:
- Case management
- Task management
- Customer service
- Complaint management
- IT help desk and customer support
- Sales management
- Internal services (e.g. facility management, HR processes)
ConSol CM/Case Management Features
Process Engine Features
- Supported: Process designer
- Supported: Business rules engine
- Supported: SOA support
- Supported: Form builder
- Supported: Model execution
Collaboration Features
- Supported: Social collaboration tools
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Content Management Capabilties Features
- Supported: Content management
Additional Features
- Supported: Ready-to-use-webclient
- Supported: Integrated communication (e.g. email)
- Supported: Self-Service-Portal
- Supported: Integration services
- Supported: Fully customizable data model
- Supported: AI-based machine learning
ConSol CM/Case Management Screenshots
ConSol CM/Case Management Integrations
ConSol CM/Case Management Competitors
ConSol CM/Case Management Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Mobile Web |
| Supported Countries | Germany, Switzerland, Europe |
| Supported Languages | German, English, other languages can be added |
ConSol CM/Case Management Downloadables
ConSol CM/Case Management Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 80% |
| Enterprises (more than 500 employees) | 20% |
