Constant Contact Lead Gen & CRM

Constant Contact Lead Gen & CRM
Formerly SharpSpring

Customer Verified
Top Rated
Score 7.7 out of 10
Top Rated
Constant Contact Lead Gen & CRM

Overview

What is Constant Contact Lead Gen & CRM?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The...
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Recent Reviews

Decent Platform

8 out of 10
June 23, 2022
We use the SharpSpring from Constant Contact for the following: tracking ROI and progress with sales leads; social media planning; …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • List management (498)
    9.0
    90%
  • Email deliverability reporting (815)
    8.8
    88%
  • Lead scoring and grading (490)
    8.6
    86%
  • Dashboards (486)
    8.4
    84%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

User Review: New Businesses Will Find SharpSpring To Work As A Great Place To Start With Marketing
03:11
SharpSpring Review: Is Not Only Used Effectively By Marketing Co, But Recommended In Client Use
02:56
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Pricing

View all pricing

Essential

Starting at $199

Cloud
per month

Advanced

Starting at $599

Cloud
per month

Ultimate

Starting at $899

Cloud
per month

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.constantcontact.com/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $199 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns and track results.

7.4Avg 7.5

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.9Avg 7.5

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.6Avg 7.4

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7Avg 7.3

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.7Avg 7.3

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.1Avg 7.2
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Product Details

What is Constant Contact Lead Gen & CRM?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses attract the right leads, nurture them with personalized content, and grow with better conversion.

Attract
- Acquires hot leads faster with email & social marketing, plus retargeting ads. Leads are automatically scored based on their activity and passed to sales.

Nurture
- Helps deliver the right message to the right people, at the right time. With a flexible centralized CRM and customizable automations, tasks like nurturing leads and sales follow-ups are easier.

Grow
- Insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.

Constant Contact Lead Gen & CRM Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Constant Contact Lead Gen & CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesAvailable Internationally
Supported LanguagesEnglish, French, Spanish, Dutch, German, Italian, Turkish, Portuguese, Romanian

Frequently Asked Questions

Constant Contact Lead Gen & CRM starts at $199.

HubSpot Marketing Hub, Adobe Marketo Engage, and Pardot are common alternatives for Constant Contact Lead Gen & CRM.

Reviewers rate Lead nurturing highest, with a score of 9.5.

The most common users of Constant Contact Lead Gen & CRM are from Small Businesses (1-50 employees).

Constant Contact Lead Gen & CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)56%
Mid-Size Companies (51-500 employees)43%
Enterprises (more than 500 employees)1%
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Comparisons

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Reviews

(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
David Fox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
Matthew Maginley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
I know that by using SharpSpring I can access automated marketing services at a lower price point than my competitors for my business as well as my clients. I can stand by the platform because I use it to build my business, and am confident it the platform to deliver for my clients.

With SharpSpring Certification we have another revenue stream that we didn't have before that is very exciting.
Score 2 out of 10
Vetted Review
Reseller
If it were up to me, we would not renew SharpSpring... It has progressively become more and more expensive, new features are bug ridden and older features do not always work as promised. There are better, more stable solutions out there at comparable pricing. If there is ANY sort of complexity involved in lead generation/CRM I would suggest you give SharpSpring a miss.
Lizbell Gabriela Nieves León | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This platform is full of benefits to accelerate the growth of any company, especially SMEs due to their ability to integrate with existing systems such as ERPs. As well as, to develop better management at a commercial level. Its use must be indispensable in this area for the good treatment of the opportunities that show interest in our product.
Mark Cohen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
SharpSpring is marketing automation at its finest, enabling us to create “drip” campaigns, automate sales follow-up, track results and optimize based on results. It integrates with more powerful CRMs is required but for small businesses who cannot afford another system, SharpSprings CRM with pipeline management, tracking, and reporting is definitely good enough. It has enabled clients to not lose leads and increase sales volume and velocity.
Score 10 out of 10
Vetted Review
Reseller
SharpSpring is a fantastic platform for marketing and sales and the core application of our business. Ease of use, clear UI, great capabilities.
Score 10 out of 10
Vetted Review
Verified User
We’ve saved time and money already switching to SharpSpring, it’s not been a full year yet, but I anticipate even more of an ROI in year two when we reuse what we’ve built. We have not seen a negative impact at this time. If you need to save time, SharpSpring could be your answer.
Mike Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
So far it's been easy to use, and their customer support is terrific. We're getting a good return on our money. I believe it's the best choice for small and mid-sized B2B clients. Technology and manufacturing companies in the emerging and growth stages can easily get burned with sales and marketing automation platforms. SharpSpring is the real deal, and I love the fact that it's month-to-month, with no contracts.
Jeff Tincher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Can't see us without this valuable tool in our digital marketing toolbox! SharpSpring takes care of our email campaigns, CRM, and we're using it for dynamic page content geared to specific personas or lead fields.
Lou Covey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It's the only product that meets the needs of our clients. It is also highly adaptable. If a client wants to use a particular feature not offered by SharpSpring, it is very easy to integrate a complementary third party tool into the flow.
Derek A. Lackey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It delivers everything it promised and more. SharpSpring is marketing automation transformed. Easy to use, affordable and well supported. Many of our clients will become dependent on the information SharpSpring provides for their marketing initiatives and we are confident they will be there for the long run. When some of the over-funded 'big names' flame out, SharpSpring will be the clear choice for small business users.
Clifford Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
They are the best choice for me and I could use any system I want because I know how to build and pilot these solutions. I love SharpSpring and plan to be a long-term partner with them. My customers love SharpSpring so far, but I must admit not everybody is as disciplined as they can be to drive the real ROI. If you buy a Ferrari or your dream race car and don't get training or use it on a track, pay pros to coach and train you, how will you get the silly car to perform well?
Manny Torres | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
We have been very happy with SharpSpring and see it as a great way for us to add value to our agency as well as our clients. The team at SharpSpring has been very responsive to all of our inquiries and have also implemented many of the suggestions provided to them by our team as well as other partner agencies. SharpSpring has also been very supportive of our local marketing organizations which shows that they care about helping the community that they sell to. Most importantly, Rick Carlson is a great leader who is always available to help his partner agencies.
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