Constant Contact Reviews

Mailchimp is a better all-around service. It does cost $20 more, but it is easier to find what you're looking for on Mailchimp. Part of the reason is that Mailchimp doesn't oversimplify terms. Constant Contact calls "Authentication" what Mailchimp calls "DKIM and SPF" - the latter being more descriptive and helpful to find what you're trying to fix.

Constant Contact's customer service is not helpful because the departments you need to talk to are understaffed, while most of the other services have a better mix of technical people to salespeople.

Constant Contact stacks up well with MailChimp. While MailChimp is more powerful in certain ways (e.g. more robust reporting and automation), Constant Contact's simplicity makes the product easier to use for many users. I would recommend Constant Contact for those looking for a simple, mostly headache-free product. I would recommend MailChimp for those looking to leverage their email marketing in a major way.

We've found the email templates and customer service to be top-notch. Mailchimp has great chat support but no phone support. We also utilize the survey features and the coupons significantly, which are options that we didn't find on Mailchimp. Mailchimp in our experience has been slightly more user-friendly and more cost-effective, but it doesn't offer as much functionality for our business as Constant Contact does.

I prefer Constant Contact over Mailchimp and iContact because Constant Contact gives you more bang for your buck. I also prefer the interface of Constant Contact because it's very clean and easy to navigate. Constant Contact also has the best pricing structure of the three platforms, along with a nonprofit discount.

Constant Contact has more functionalities that Mailchimp for the areas that we need it, and offers additional features in terms of reporting and optimization that are necessary for us. Our team is also comfortable to work with the tool, and it is visually straightforward which makes it great to become accustomed to for new users.

Constant Contact is a little more feature-rich then iContact.

From a feature standpoint, Constant Contact has a far superior user interface. However, because our 501(c)(3) non-profit software runs on DonorView and they have email marketing built into their platform at no additional charge that was something we could not afford to pass up.

Mailchimp and Constant Contact can really stack up against each other but I feel the reporting and delivery rate was way better with Constant Contact.

Quite simply, Constant Contact offers a great bang for your buck when compared to these other products. It isn't an extreme amount of capabilities, features, or bells and whistles that convinced us with this product. We simply wanted to try something that was cost-effective, and this fit the bill.

Constant contact was recommended to us. We never have looked elsewhere. Pricing is good. Features of the application are beyond our skills for sure! t is a good fit for our needs at this time.

Constant contact is the winner. It has all the features & functionality we want, and it is very user friendly.

Mailchimp works for much smaller companies, but constant contact tends to work for my larger clients. They do an excellent job of keeping lists organized and making sure the information is easily digestible.

Mailchimp had better pricing than Constant Contact when I used it in the past but Constant Contact has more features and is able to circumvent certain spam filters better. Constant Contact also offers a lot more custom reporting that Mailchimp. Lastly, our staff already had more experience with Constant Contact from previous jobs.

Constant Contact is much more user-friendly to me than Mailchimp. And, the cost is better as well. I use Mailchimp for their free account for a side gig and get frustrated a lot when I send emails out (I can't complain, because it is free). When the side gig gets bigger I will switch over to another Constant Contact account.

Constant Contact and iContact are very similar products. They also are priced similarly. I do prefer the design options in iContact over Constant Contact, but overall I would say they are about equal.

I think if I were coming in with nothing in hand, I would have chosen MailChimp over Constant Contact. Constant Contact won because it was the incumbent and we're satisfied.
The time and operating cost of moving from one platform to another was higher than the expected return on that change. I don't think anything about Constant Contact is much better or worse, in my view, than the other.

Pretty lukewarm, I know. But it's honest!

Simplest to use, great GUI, and awesome support! For SMB and startups, email marketing isn't their specialty, so having support is essential.
To design a beautiful email can be challenging, but with CC, you put in your website and it can create custom emails using the colors from the site.

Overall they can all accomplish the basics just fine. But I feel like Constant Contact is the light version of the more powerful software options out there. That being said, over the last year or so I haven't utilized it as much as I had in the past due to this, so their feature base may be more up to par as of late.

Marketo is a more complicated but more robust offering. MailChimp is comparable.

We initially selected Constant Contact because it was a price effective software and our company was still growing. At the time, we hosted our websites locally and didn't see the need to have our email marketing platform sync with our CRM. As our companies grew, so did our lists, databases, etc. That's when we decided to make the move to HubSpot. Had Constant Contact had the functionality to sync with our CRM, we would probably still be using it.

I would say that Constant Contact and MailChimp are fairly comparable in terms of features and uses. I've used both at several companies and haven't noticed a large difference between the two. By the time I was about to leave my previous company that used Constant Contact, we were on the verge of switching all shows over to Pardot for email creation and remarketing campaigns as the offerings were more robust and powerful.

We like Constant Contact's interface over MailChimps. It's easier to look at for me.

I have used both Constant Contact and MailChimp. I will say that MailChimp is less expensive and has more templates. The analytics was really the tool that convinced me though. Their customer support is also very helpful, which I really appreciate. Constant Contact also has more integrations in my field.

It is good and basic. A little less user-friendly and "hip", but definitely functional.