Constant Contact

Constant Contact

Top Rated
Score 7.8 out of 10
Top Rated
Constant Contact

Overview

What is Constant Contact?

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a...
Read more

Recent Reviews

Love the Segmentation Tool!

8 out of 10
February 09, 2022
We predominantly use Constant Contact for our mass emailing campaigns. The product allows us to reach more people than other products on …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Email deliverability reporting (136)
    8.6
    86%
  • List management (92)
    8.1
    81%
  • Dashboards (88)
    7.7
    77%
  • Standard reports (89)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Constant Contact, and make your voice heard!

Return to navigation

Pricing

View all pricing

Core

$9.99

Cloud
per month

Plus

$45.00

Cloud
per month

CRM Platform by SharpSpring

$449.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.constantcontact.com/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $9.99 per month
Return to navigation

Product Demos

Constant Contact | Features | We Deliver Success | Email Marketing 22s
00:22
Constant Contact | Features | We Deliver Success | List Growth 22s
00:22
Constant Contact | Features | Digital Marketing Tools | Social Marketing 22s
00:22
Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns and track results.

7.6Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.6Avg 7.6

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

7.9Avg 8.2
Return to navigation

Product Details

What is Constant Contact?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact aims to help users:

- Grow their audiences
Build your list fast with landing pages, social media lead ads, and more.

- Deepen customer relationships
Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online, faster.

Constant Contact Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: A/B testing
  • Supported: List management

Reporting & Analytics Features

  • Supported: Standard reports

Pre-Send Testing Features

  • Supported: Spelling and Grammar Check
  • Supported: Email Previews

Additional Features

  • Supported: SMS Marketing

Constant Contact Screenshots

Screenshot of Drag-and-drop email editorScreenshot of Online Marketing platform — Email, SMS marketing, Google ads, social ads, automation, events and more.Screenshot of Integrations with your favorite marketing tools and apps.Screenshot of Campaign Reporting DashboardScreenshot of eCommerce Reporting Dashboard

Constant Contact Videos

Deliver for your business with our Email Marketing tool.
Grow your audience with our List Growth tools.
Simplify your social media efforts with our Social Marketing tools.

Watch Own the smartphone with our SMS Marketing tool.

Constant Contact Competitors

Constant Contact Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

Constant Contact starts at $9.99.

Mailchimp, ActiveCampaign, and Sendinblue are common alternatives for Constant Contact.

Reviewers rate Email deliverability reporting highest, with a score of 8.6.

The most common users of Constant Contact are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 81)
Companies can't remove reviews or game the system. Here's why
September 26, 2022

Constant Contact Review

Score 1 out of 10
Vetted Review
Verified User
In my view, If I were made aware of Constant Contact's lack of performance, I would have never created an account. I would rather use Wix, or even just social media! It would be more effective, user-friendly, and less costly or stressful, I believe.
Jason Kelly | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Constant Contact stacks up well with MailChimp. While MailChimp is more powerful in certain ways (e.g. more robust reporting and automation), Constant Contact's simplicity makes the product easier to use for many users. I would recommend Constant Contact for those looking for a simple, mostly headache-free product. I would recommend MailChimp for those looking to leverage their email marketing in a major way.
Score 7 out of 10
Vetted Review
Verified User
We selected Constant Contact as our initial platform. As we began to use the product, we found that we did not use all of its functionality and did have a few issues. After consulting other peers, we selected Mailchimp as our platform, which better fits our marketing needs.
Score 10 out of 10
Vetted Review
Verified User
it is the youngest sibling compared to the much more competent and capable older brother that is Marketo Engage. The reports, database management, and complete control of email designs, and interaction of recipients does not compare. Constant Contact is a great entry-level email management software/platform, but don't expect to get the full control panel of features. It's varied in its offering, but just a sample in every category. I feel it has shallow offerings
Score 8 out of 10
Vetted Review
Verified User
We use BEE Pro to create our emails; we like their email builder. However, when sending emails, Constant Contact is much better. They allow more emails to be sent out at once and let us store more contacts within the program. Constant Contact has greater flexibility and variety when it comes to sending emails and creating campaigns.
Score 8 out of 10
Vetted Review
Verified User
Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
Joseph Alleruzzo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Overall, Constant Contact is the easiest to use with one of the lower price points. It is a great entry-level tool for a beginner in order to graduate into more sophisticated platforms. The design features are a good start along with the subject line testing which is helpful for anyone.
Score 8 out of 10
Vetted Review
Verified User
Constant contact was perfect for our needs for many clients, it wasn’t overly robust, but powerful enough to see strong ROI. With regards to the competitor tools, amongst standard ESP there’s not a huge difference as they all essentially work the same, it’s just about pricing models and which tool interface you prefer. Comparing it to automation and CRM tools isn’t fair or truly comparable
Score 8 out of 10
Vetted Review
Verified User
Overall we chose Constant Contact over Mailchimp because we felt the price was a better use of our non-profit funding. Reviews of Mailchimp showed led us to believe that Constant Contact was easier to use and had better customer service. We've found that Constant Contact has great customization features that are easy to train our staff on how to use.
Score 9 out of 10
Vetted Review
Verified User
They are all very similar in what they do. For my WordPress clients, there are many plugins that make email sign-up forms a breeze to connect to the email lists. Constant Contact has some more budget-friendly options.
Casey Cleary (LION) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
There is no real comparison, I find that Constant Contact does not have the same user-friendly interface as HubSpot. We used HubSpot and it's awesome. It has every tool we need for an all-encompassing sales and marketing software that will help deliver the results our clients are looking for.
Score 8 out of 10
Vetted Review
Verified User
  • Emma
I have used both Emma and Constant Contact. I prefer Constant Contact as it seems to just run smoother from data management to content creation and understanding results. I was not involved in the selection of Constant Contact for my organization but would gladly recommend it to others. Overall, it's worked out well for me individually and for our organization.
Gary Gray | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I've used Mailchimp and YMLP, and Constant Contact handily beats them - with the exception that CC's WordPress integration is lacking when compared to Mailchimp. The plugin is buggy and not as well maintained as the competition.
Score 10 out of 10
Vetted Review
Verified User
We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
Return to navigation