Constant Contact Reviews

569 Ratings
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Score 7.7 out of 100

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Reviews (1-8 of 8)

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October 24, 2017
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Support Rating

3
The support staff seems to have no idea of why/how files are uploaded into segmented lists. They don't seem to have ever actually used the software and it is very difficult to resolve any problems.
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July 29, 2013
Aubrey Gross | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support Rating

6
Constant Contact's customer service and support is hit or miss. Sometimes I would get great support, others the support was definitely lacking. Some of their support folks are incredibly nice and understanding, and others seem like they're constantly having a bad day.
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March 16, 2016
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
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Support Rating

10
Every single time I have a question or concern I call Constant Contact and they answer quickly and they always have the correct answers and get me where I need to be. They have outstanding customer support.
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November 26, 2013
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Support Rating

10
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
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March 01, 2013
Anonymous | TrustRadius Reviewer
Score 3 out of 10
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Support Rating

3
They didn't really have any formal customer service which was problematic. There were help FAQ’s and you could submit a support ticket. Other than that, there was no premium support and no way to get phone support.
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Feature Scorecard Summary

WYSIWYG email editor (45)
8.3
Dynamic content (44)
8.0
Ability to test dynamic content (44)
8.1
Landing pages (31)
8.5
A/B testing (27)
9.1
Mobile optimization (46)
8.0
Email deliverability reporting (57)
8.8
List management (50)
8.7
Triggered drip sequences (24)
8.4
Dashboards (48)
7.9
Standard reports (49)
8.5
Custom reports (31)
8.7
Link Tracking (1)
8
Image Validation (1)
8
Inbox Display (1)
7
Email Previews (1)
8

What is Constant Contact?

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. While it is most widely known for its email marketing capabilities, it also provides services pertaining to website management such as a website builder, ecommerce tools, and logo design assistance.

Key Email Marketing Features
  • Email templates
  • Marketing Automation
  • Facebook & Instagram ads
  • Google ads
  • Ecommerce integrations
  • Email campaign ideas
Categories:  Email Marketing

Constant Contact Integrations

Constant Contact Competitors

Constant Contact Pricing

Starting Price: $15

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Email$20.00Per Month
Email Plus$45.00Per Month
Pro$195.00Per Month

Constant Contact Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No