April 13, 2018
Change Management Lessons
Change management was minimal - Implementation was very straightforward.
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ContactMonkey Scorecard Summary
What is ContactMonkey?
ContactMonkey tracks sales emails and brings Salesforce.com into the user's inbox to increase productivity. ContactMonkey is a plugin for Outlook and Gmail that deeply integrates with Salesforce.
ContactMonkey gives users the following capabilities:
- Track who opens emails, how many times, in what locations, and what email client or mobile device was used.
- Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.)
- Update Salesforce from email Inbox
- Auto BCC and Add Emails to Salesforce
- See Open Activities and Activity History
- Log a Call, Create a Task and Add an Event
- Create, Update or Close an Opportunity
- Create, Update or Close Cases
ContactMonkey gives users the following capabilities:
- Track who opens emails, how many times, in what locations, and what email client or mobile device was used.
- Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.)
- Update Salesforce from email Inbox
- Auto BCC and Add Emails to Salesforce
- See Open Activities and Activity History
- Log a Call, Create a Task and Add an Event
- Create, Update or Close an Opportunity
- Create, Update or Close Cases
Categories: Sales Email Tracking
ContactMonkey Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |