Name: Contemi Seamless.insure
Author: Contemi Solutions

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

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Contemi Seamless.insure is a cloud-native digital insurance software as a service (SaaS) platform offered by Contemi Solutions. According to the vendor, it aims to elevate the digital distribution, customer experience, and end-to-end processes for insurance companies, brokers, and agents. The platform is designed to cater to businesses of varying sizes, from small and medium-sized enterprises (SMEs) to large corporations. It is used by insurers, underwriters, policy administrators, and insurance agents.

## Key Features

**End-to-End Value Chain**: According to the vendor, Contemi Seamless.insure offers modular solutions for the entire insurance value chain, encompassing quote, underwriting, policy management, product builder and management, finance and payment integrations, invoice, commissions & fees, reinsurance, claims management, and settlement price engine. The platform is designed to provide a comprehensive solution for selling and servicing complex insurance products.

**Sales & Customer Management**: The platform is said to offer flexible and omnichannel marketing, sales, and customer engagement capabilities. According to the vendor, it enables leads, sales, pipeline, and campaign management. It also includes user management, workflow and case management, accounts, integration service, API gateway, API builder, and open API documentation. The platform is said to provide internal chat, live chat, WhatsApp, Line, telephony, and real-time insights.

**Omni Channel Distribution**: Contemi Seamless.insure allows selling through white-label omnichannel portals, apps, or directly over the phone, according to the vendor. It enables targeted campaign management to reach specific customers and provides flexible reporting and dashboards for agents and brokers. The platform supports personalized portals to meet the individual needs of customers, brokers, agents, and employers, with the aim of enhancing the overall customer/broker experience, employee engagement, and operational efficiency.

**Fast, Flexible, Seamless Integrations**: The vendor states that Contemi Seamless.insure offers REST APIs for integrating with core systems, including legacy systems. The platform adheres to an open API policy to ensure seamless connections and utilization of data. It facilitates integration with other applications and systems, allowing for easy data exchange and interoperability. The platform is designed to provide a scalable and adaptable integration framework.

**Cloud Environment**: Powered by AWS and delivered as a service, Contemi Seamless.insure is built on a secure, agile, and cost-effective architecture, according to the vendor. It offers high availability and scalability, reducing the need for infrastructure investment and maintenance. The platform enables users to access it seamlessly from anywhere and at any time.

**Workflow, Rules Engine**: Contemi Seamless.insure comes with preconfigured workflow and case types, according to the vendor. It is designed to support new engagement models and changing business needs. The platform provides a low-code and no-code environment to visualize processes, change business rules, and automate correspondence. It aims to streamline and automate complex business processes, improving efficiency and reducing manual intervention.

Contemi Solutions helps financial service providers with automation programs of companies in insurance, capital markets, and asset & wealth management and wider financial services space across Europe, Asia and ANZ, through what they present as client-centric solutions and services. Seamless.insure is a cloud-native digital insurance software that simplifies the entire insurance value chain – product development, distribution, operations, customer service, risk management and ecosystem integration, from a single platform. It’s low-code configuration, open API and microservice based architecture used to make the user's business faster and more flexible. Simply put, Seamless.insure gives insurers, brokers, MGAs and agents digital tools.

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Insurance Agency Management Systems support the day-to-day operations of insurance agencies with back-office automation and customer relationship management features. These systems often include marketing automation, and at least include data management (customer data and policy document management) and analytics to support sales and revenue processes.

Insurance Agency Management

Contemi Solutions

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Insurance Agency Management Systems

Seamless.insure

Seamless.insure

Overview

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