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CONTENTdm

CONTENTdm

Overview

What is CONTENTdm?

CONTENTdm is a DAM for libraries, from OCLC headquartered in Dublin, Ohio.

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Recent Reviews

TrustRadius Insights

CONTENTdm is a versatile software that has been widely used by universities and institutions to manage and provide access to their digital …
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Good for now

9 out of 10
November 15, 2016
Incentivized
We upload collection level records to the platform with a link back to our finding aid and inventory for inclusion in OCLC database.
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Pricing

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What is CONTENTdm?

CONTENTdm is a DAM for libraries, from OCLC headquartered in Dublin, Ohio.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CONTENTdm?

CONTENTdm Video

CONTENTdm -- share the collections that make your library unique

CONTENTdm Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CONTENTdm is a versatile software that has been widely used by universities and institutions to manage and provide access to their digital collections. Users have found it particularly valuable for uploading and organizing large numbers of archival collections, both for researcher and general use. With its personalized user interface, CONTENTdm allows users to easily browse and search through these collections, providing greater accessibility to the public. Through its easy document search and OCR capabilities, the software enables users to find specific content with the help of various filters.

One of the key benefits of CONTENTdm is its ability to securely store digital resources off-site, ensuring the safety of valuable digital files. Users have also praised the software for its professional display and description of historical pictures and other content. Beyond facilitating access to existing collections, CONTENTdm allows universities to make their image collections accessible to their communities, streamlining document management processes such as tracking, storing, and updating files.

By serving as a reliable system for serving large amounts of data, CONTENTdm creates a fully automated digital repository without the need for building a system from scratch. It simplifies the task of creating complex digital objects by allowing users to upload them easily along with all necessary metadata for retrieval. The software's intuitive platform not only resolves digital archiving challenges but also enables publishing, submitting work, and researching digital collections. CONTENTdm has proven instrumental in enhancing engagement with digital archives by providing an easy-to-view online presence.

Moreover, users have successfully digitized print items, indexed electronically born images, and improved the quality of digitized items within a digital environment using this software. Its retrievable metadata feature makes it an effective solution for archiving large photographic collections. Users have also benefited from CONTENTdm in classroom settings for various purposes, finding it useful for adding digital images with descriptors seamlessly to online collections.

For university libraries managing their digital collections, specifically in Special Collections and University Archives departments, CONTENTdm has served as an indispensable tool. Its collection and workflow management features have been highly beneficial, facilitating efficient and cost-effective hosting of local history digital collections. By bringing together historical collections on a single, attractive, and easy-to-use platform, the software has transformed the way researchers navigate through digital object records and access them online.

Clean and Easy-to-Use Interface: Users have praised the clean and user-friendly interface of CONTENTdm, making tasks easy to accomplish. The intuitive design has been appreciated by multiple reviewers, leading to a positive user experience.

Customizable Options for Personalization: Reviewers appreciate the customizable options in CONTENTdm, allowing for personalization of the program to suit individual institutions' needs. This flexibility has been valued by several users who found it beneficial in tailoring the software.

Updated OCR Capability: Multiple users express satisfaction with the updated OCR capability in CONTENTdm. They note that this improvement results in much more accurate transcripts, enhancing the searchability and accessibility of digital collections.

Cons:

  1. Tedious updating/correcting records from batch uploads: Some users have found the process of updating or correcting records from batch uploads in CONTENTdm to be tedious and time-consuming, with no satisfactory solution available.
  2. Inadequate default viewer for documents: Several reviewers have expressed dissatisfaction with the default viewer in CONTENTdm, particularly when viewing documents. They find it difficult to adjust the size of the document in the browser window and read the page effectively.
  3. Lack of intuitiveness and unreliable uploading process: Multiple users have mentioned that CONTENTdm is not intuitive to use and requires extensive training. They also highlight issues with the reliability of the uploading process, as well as unclear error notices that make troubleshooting challenging.
  • Users suggest considering CONTENTdm for implementing a content delivery system. They find that it offers greater functionality compared to other packages and is well-suited for managing and delivering various types of digital collections.

  • Users advise taking advantage of customer support and training resources provided by CONTENTdm. They recommend taking the time to learn and utilize these services, including going through all of the available training modules. Training staff and volunteers on how to use CONTENTdm prior to starting a project is also seen as beneficial.

  • Users recommend carefully evaluating the needs of their institution and having a clear digital archival strategy in place before using CONTENTdm. They also suggest talking to other institutions using the software to gather insights. If the scale of the collection is very large or if heavy programming staff is not available, users suggest considering alternative solutions.

  • It's worth noting that some users caution about potential glitches and difficulties with hosted solutions of CONTENTdm. However, overall, users find CONTENTdm valuable for archives, image collections, consolidating searchable information, and as an investment based on anticipated collection growth.

Reviews

(1-2 of 2)
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November 15, 2016

Good for now

Lori Atkins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We upload collection level records to the platform with a link back to our finding aid and inventory for inclusion in OCLC database.
  • Constant URLs
  • User interface is good
  • Run by OCLC, not likely to disappear
  • We use it for getting our collections to the public but also we use it simply as a bridge back to our own database, the rate we pay for the amount of minimum data is quite a bit. Since we do not use it as a digital preservation system I wish the there were lower rates for the type of use we need.
Good if one does not have a lot of IT support such as our smaller university.
  • We are content with the service supplied
  • We just wish the cost was lower, since we do not use all of the features
We selected CONTENTdm because it had a good reputation, was used by many institutions, provided a good product, and supplied feedback and monthly reports.
We are wondering about DPLA and if that will be the next evolution or platform.

Score 5 out of 10
Vetted Review
Verified User
Incentivized
CONTENTdm is being used by the university library, especially by the Special Collections and University Archives department, to manage the library's digital collections.
  • Relatively easy to use for staff to manage collections, without complex workflows.
  • The end-user interface is friendly, a user can easily navigate around the image with zooming, panning, etc. There is a built-in video player, which is nice.
  • The product is relatively inexpensive.
  • It is easy to implement and maintain.
  • As a digital asset management system, one would expect the capability of managing preservation, which CONTENTdm lacks.
  • Lack of batch updating and other advanced metadata management capabilities.
  • The usage statistics does not work, and the company is not planning to fix it, at least based the interaction with tech support staff. Customers were referred to use Google Analytics.
CONTENTdm is well-suited for smaller organizations as a simple solution to present a digital collection on the web. If your need is complex and requires digital preservation as part of the workflow, it may not be the best solution.
  • It helped us to get started with our digital collections projects at a relatively low cost.
  • As our needs grew, it became apparent that we needed something more powerful, and that provides better workflows and better statistics and is able to handle the whole life cycle of digitation projects.
We are evaluating Hydra, Islandora
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