From analytics to UX analytics : welcome ContentSquare !
ContentSquare [(Clicktale)] is used by webanalytics team mostly (3 people). Digital marketers and UX designers are also part of regular …
Contentsquare (Clicktale)
Contentsquare (Clicktale)
Overview
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Pricing
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What is Contentsquare (Clicktale)?
Contentsquare is a digital experience analytics cloud designed to help companies understand hidden customer behaviors, and use those insights to drive more successful experiences. It includes functionality from the former Clicktale heatmap, session recording, and A/B testing tool and now boasts a…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Contentsquare (Clicktale)?
Contentsquare is a digital experience analytics cloud designed to help companies understand hidden customer behaviors, and use those insights to drive more successful experiences. It includes functionality from the former Clicktale heatmap, session recording, and A/B testing tool and now boasts a suite of customer journey analytic capabilities.
Contentsquare (Clicktale) Features
Customer experience management Features
- Supported: Product usage analytics
- Supported: Customer experience profiles
- Supported: Customer experience dashboard
- Supported: Customer journey mapping
- Supported: AI-powered recommendations
- Supported: Multi-channel customer feedback collection
Results and Analysis Features
- Supported: Heatmap tool
- Supported: Click analytics
- Supported: Scroll maps
- Supported: Form fill analysis
- Supported: Conversion tracking
- Supported: Goal tracking
- Supported: Session Recording and Replay
- Supported: User Segmentation
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Security and Administration Features
- Supported: Secure web hosting
Additional Features
- Supported: Struggle analysis
- Supported: Merchandising analysis
- Supported: AI insights
- Supported: Lookback analysis
- Supported: Impact quantification
- Supported: Mobile apps analysis
Contentsquare (Clicktale) Competitors
Contentsquare (Clicktale) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Contentsquare is a digital experience analytics cloud designed to help companies understand hidden customer behaviors, and use those insights to drive more successful experiences. It includes functionality from the former Clicktale heatmap, session recording, and A/B testing tool and now boasts a suite of customer journey analytic capabilities.
The most common users of Contentsquare (Clicktale) are from Enterprises (1,001+ employees) and the Retail industry.
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Reviews and Ratings
 (59)
Reviews
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ContentSquare [(Clicktale)] is going deeper on UX understanding than traditional web analytics tools. You can truly understand how a page is used (where users click or even miss click, on which part of the page they are spending most of their time, if some links are clicked but bad positioned on the page...), and that's a thing you can't really measure trough a traditional web analytics tool.
December 27, 2018
Using ClickTale to drive customer insight
ClickTale is now a step ahead of the competition since it delivers insights based on pre-defined business KPIs and customer journeys that we have set up. We can also segment our traffic and easily sift through the many recordings finding the ones that match our lookup criteria. This paired with a good and reliable PII masking helps us with insight collection and drive business decisions which other solutions don't have.
The new non-Flash interface is clean and simple to use and has all the functionalities centralized.
The new non-Flash interface is clean and simple to use and has all the functionalities centralized.
May 17, 2014
An expert at what it does, but limited to that.
The only other website analytical tool I have used is Google Analytics. They both have some overlap but Google Analytics is much more broad, while ClickTale focuses on what it does and provides tools and analysis to work within its area of expertise. When used together, more information is able to be gathered and thus shown the relationship between the behaviours of our visitors.
May 14, 2014
Powerful Insights with ClickTale
We used CrazyEgg prior to ClickTale. CrazyEgg is simpler to use and much less expensive, but you get what you pay for. ClickTale gives us more capabilities that we desired. If you are a small start up with few people dedicated to the web, go with CrazyEgg. If you are a larger company wanting more capabilities, I would use ClickTale.
May 14, 2014
Clicktale - a necessary business resource
Google in-page analytics- while it does many of the things Clicktale does and for free, it lacks the full featured offering that Clicktale provides. Mouse Recordings alone are worth it. They allow our new designers to watch and learn from real customers, then create solutions to solve problems the customer didn't even know they had.
April 29, 2014
The ClickTale Tale
Tealeaf was way too expensive for us. ClickTale was a much more economical solution that still provides enterprise level service and quality!