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Contentstack

Contentstack

Overview

What is Contentstack?

Contentstack headquartered in San Francisco offers an API-first headless CMS. From desktops to smart phones, from kiosks to smart watches, from billboards to jumbotrons, from dashboards to VR headsets – content is delivered with the push of a button and…

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Recent Reviews

Great Easy to use CMS

8 out of 10
October 30, 2023
Incentivized
Our website platform is powered by Contentstack, which we find to be very useful. With Contentstack, creating page templates is easy and …
Continue reading

Love Contentstack!

9 out of 10
October 30, 2023
Incentivized
Contentstack is the backbone of our customer facing portals and our back end configuration tools. The product set addresses a critical …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Admin section (12)
    7.8
    78%
  • Publishing workflow (10)
    7.7
    77%
  • Role-based user permissions (11)
    7.6
    76%
  • Content taxonomy (10)
    7.5
    75%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Contentstack?

Contentstack headquartered in San Francisco offers an API-first headless CMS. From desktops to smart phones, from kiosks to smart watches, from billboards to jumbotrons, from dashboards to VR headsets – content is delivered with the push of a button and optimized for every screen, device and…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.contentstack.com/pricing/?u…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Contentful?

Contentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their…

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.6
Avg 8.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.1
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8.2
Avg 7.7

Web Content Management

Features for managing website content

6.6
Avg 7.4
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Product Details

What is Contentstack?

Contentstack is an automated composable digital experience platform, powered by a headless CMS. Contentstack empowers marketers and developers to deliver composable digital experiences, and boasts users at companies such as ASICS, Chase, Express, Holiday Inn, Icelandair, Mattel, McDonald’s, Mitsubishi, Riot Games, and Shell. The vendor states its Care Without Compromise™ program, drives a strong customer satisfaction rating. Contentstack is also a founding member of the MACH Alliance, advocating for best-of-breed composable technology that is Microservices-based, API-first, Cloud-native SaaS, and Headless.


Contentstack Features

Web Content Creation Features

  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: PHP
  • Supported: Python
  • Supported: Java
  • Supported: .NET

Contentstack Videos

Engaging customers whenever and wherever they are with Contentstack
How ASICS leverages the flexibility that Contentstack offers to address the needs of its global consumer and business-customer base. Integration with existing technology, flexibility for business users, and configurability are just some of the reasons why ASICS chose Contentstack over several other solutions.
Hear from Edvardas Paskevicius, Content Team Lead at Icelandair, about how Contentstack has empowered their content team to operate more proactively, deliver experiences faster and reduce developer dependency.

Contentstack Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesGlobal

Frequently Asked Questions

Contentstack headquartered in San Francisco offers an API-first headless CMS. From desktops to smart phones, from kiosks to smart watches, from billboards to jumbotrons, from dashboards to VR headsets – content is delivered with the push of a button and optimized for every screen, device and channel.

Contentful, Sanity, and Storyblok are common alternatives for Contentstack.

Reviewers rate API highest, with a score of 8.2.

The most common users of Contentstack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(23)

Attribute Ratings

Reviews

(1-12 of 12)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Contentstack is used as our headless CMS platform for e-commerce sites.
  • Easy to customize, flexible platform
  • Great support from Customer Success Manager
  • Extensive App Marketplace
  • Localization/translation management within the system is difficult/manual
  • Bulk functionality is sometimes limited (i.e. only 20 entry publishes at a time, bulk export/import)
Contentstack is great for building flexible marketing-focused stories and landing pages without developer needs (post-setup). As an e-commerce platform out of the box, it requires some thoughtful customization and is easy to create webs of references or otherwise messy data structures.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Contentstack as the CMS behind our website builder platform, which powers several content-driven websites across the business including our Corporate site. Across all the sites using this platform we have around 1.5 million visitors per year. We use Contentstack's Modular Blocks functionality and link those blocks to custom components in our website builder app. This allows non-technical users in the business to design and build their own websites without the need for them to write any code, and with components that are already styled according to our brand. This functionality allows Editors in the business to be in control, and to quickly and easily build and maintain entire websites without the need for involving a Development team.
  • The user interface is intuitive and cleanly designed.
  • The functionality is flexible which allows us to build our own application behind the CMS that meets business needs without being restricted by limitations in the CMS.
  • The service we get from our Account Manager and Technical contacts is excellent.
  • The accessibility of the User Interface, especially for screen-reader users, could be improved.
  • Introduction of a dark mode, or options for re-skinning the UI
  • More freedom to create deeper levels of nested Modular Blocks to fit our use case of Few Content Types & Many Entries
Contentstack has flexible functionality which opens up a lot of possibilities for businesses with proactive web development teams to create their own website builder app to compete with 3rd party agencies. This is especially useful in a large enterprise where non-technical teams often turn to expensive outside agencies which cost more in the long run than an up-front investment into an in-house application.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We needed to future-proof the next iteration of our website and be able to have non-website specialists contribute to uploading content. With Contentstack, we're able to really narrow down the user access and approval flows.
  • User roles and approval flows
  • Customisation
  • Easy user-friendly interface
  • Notification or recognition of duplicate images
It's great for large companies with multiple brands and content across multiple sites.

While it's a great product, it's probably overkill if you're a smaller company with only one main website. However, it is future-proofing even if you have just one site.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Contentstack to administer changes to our web applications. Items such as images, color, text, and data relationships are configured in Contentstack. This allows us to remotely change aspects of our sites without having to deploy a new version of our application. Contentstack also gives us the ability to put website changes into the hands of stakeholders outside of the technology department, where they can make and release changes as they see fit.
  • Content versioning across various environments
  • Good technical documentation
  • Flexible architecture that supports many use cases
  • In my opinion it's not very intuitive. I've found its difficult to understand how to best structure entries, especially if they are related
  • In my experience, entries can get difficult to understand if weren't the creator. It would be helpful to have some meta data around the entry itself and the fields within them in my opinion.
  • Integration with an A/B testing platform would be nice.
Best suited for content and light configuration management. In my opinion, it's not the best for building dynamic components that will be used on a web page. It's best to just manage the content and hydrate the component from Contentstack. This makes sense to engineers but it's not as visual for stakeholders outside of engineering.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ContentStack to replace a legacy solution on prem, Sitecore. The scope of the use case was to replace a customers legacy website using Sitecore, in 10 languages, to Contentstack.
  • Presales support
  • continuous product improvement
  • technical support
  • additional analytics offering via the api
  • training and examples
  • updating SDK's to reflect technology changes
Based on my experience ContentStack delivered on all of their promises from both a service, technology and account standpoint. The responsiveness did not decline after we became a customer.
Richard Bilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Contentstack for content management on our [...] website. Contentstack has been able to help us address how we deliver content across our website in a way that allows us to merchandise and brand in every way our marketing and ecommerce department desires. This ranges from basic text and images to personalisation, business logic and campaign driven content to help improve conversion on our website. Not only do Contentstack provide the content but they deliver with reliability, great customer service and a user interface that has enabled our team to build/architect content with ease.
  • Enables us to build and architect content through the use of their easy to use software and user interface.
  • Customer service has been by far the most reliable and responsive in any vendor i've dealt with.
  • Listens to feedback and builds features and technical improvements that helps customers usability and experience.
  • Although there has been significant improvements in the journey to improving their user interface i still think there are some little quirks that could be resolved. nothing major or a deal breaker but would certainly help reduce friction. eg display of modular block list could be easier on the eye and have a description or a screenshot of what the block is or does so that content editors don't need to learn every block name and what it does.
Contentstack gives you the ability to architect complex websites with simplicity. If you are building ecommerce websites with multiple regions and languages, Contentstack gives you that ability to migrate to a headless application very quickly without content limitations.
October 30, 2023

Great Easy to use CMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our website platform is powered by Contentstack, which we find to be very useful. With Contentstack, creating page templates is easy and straightforward. We appreciate how it simplifies the process of designing a platform that is both simple and scalable, and eliminates the complexity of managing a CMS. The modular blocks functionality is a feature we love because it allows us to create reusable components that can be effortlessly dragged and dropped to create pages. Our organisation is passionate about automation, and we are impressed with the breadth of APIs and tools that Contentsack offers to help us manage our stacks via code.
  • Simple to use
  • Modular blocks
  • Range of API’s
  • No Terraform support
Contentstack is great for teams that want to be able an easy to use CMS to build their content.
October 30, 2023

Love Contentstack!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Contentstack is the backbone of our customer facing portals and our back end configuration tools. The product set addresses a critical element of our portfolio allowing us to dynamically manage consumer and internal user experiences with real time content management. The suite of products has allowed us to seamlessly integrate a custom set of applications into unified end user experiences.
  • Dynamic user driven content
  • Modular design
  • Automated deployment
  • White labeling
Great product designed for scale with modern development principles
Alex Tanck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Contentstack to run all composable media for our site - it's our main CMS and works in partnership with our headless UI solution. All content and editable messaging are run through Contenstack to show up on our site. A key component of our business is updated messaging to keep up with seasonal and market trends. We needed a solution that allows for quick, ad hoc, but still controlled content updates that we could get a large amount of the team to use. It's been incredibly helpful for us to make sure our site is always changing and up-to-date.
  • Extremely flexible to our needs, meets all use cases.
  • Easy to use, UI is very intuitive.
  • Easy for the whole team to manage content.
  • Support is helpful and responsive.
  • Mobile responsiveness, it's hard to edit content on the go.
  • More customization of display options, specifically for columns available to filter view entries.
We've used Contentstack to great effect as our headless CMS. We have it connected to our custom UI, and it allows us to update content basically in real-time, with updates reflecting on the site within seconds. It's incredibly effective at allowing us to democratize content generation - we have team members from product, e-commerce, and marketing teams all simultaneously managing different types of content without conflict or issues. It's so flexible that we've never run into a use case that we can't build for.
Tina Lykke Kristensen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Contentstack to create and localize landingpages for our webshops. We also use it to handle SEO texts and content elements on our commerce pages like PDP, Basket & Check-Out. Other than that, we use it to power our blog. We use scheduled publishing a lot to be able to plan our work, and we make content components that can handle structured content in order to automate graphical elements on the sites.
  • Flexible & Modular Content Models.
  • Scheduled Publishing.
  • Automation Hub.
  • 3rd Party Connectors.
  • Very low rate limits on bulk-publishing entries & assets (10 entries in 10 locales limit).
  • Error messages that aren't meaningful to users,
  • Limits on number of asset folders.
  • No content types supporting building a website navigation.
Contentstack is great at serving content to JAMstack frontends. Contentstack could improve the usability of the content editors, as well as the commercial model surrounding users. As content can be all of landing pages, SEO texts, assets, campaign pages, legal texts, and more, a lot of users need to access Contentstack just a little bit - but Contentstack charges per user rather than per concurrent user - which becomes quite expensive.
Andrew Porritt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used Contentstack in a pretty vanilla CMS setup. The client needed to be able to update the text content for their website without the requirement for Dev resource.

Frankly, I wasn't involved with the actual setup of the, but regularly contributed to the management of the content and layout.
I found Contentstack relatively straightforward to work with, albeit the handling of image uploads / conversion could do with a little streamlining.
It needs to be stated that whilst Contentstack was rock solid in use, the implementation of a CMS was perhaps overkill for a relatively simple website - the client however we're happy with the results.

  • Easy to manage once implemented
  • Good tools for the handling / conversion / compression of images.
  • Intuitive layout tools
  • Fiddly setup
  • The image tools, whilst good, are less than intuitive
In the most recent project in which we used Contentstack, the client requested to host their text content via CMS so that their Content Editors could manage the text and layout without requirements for developer intervention.
Contentstack worked fine for this solution, however there is a worry that the solution was perhaps over engineered - as the site was relatively small and uncomplicated
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Contentstack to deliver content to our logged-in and non-logged-in channels, mobile and web. Mainly to deliver marketing content and description of our products. We have entire sites where all the content has been decoupled from the front end and we leave it all in CMS Headless. We also transferred all our FAQs content to Contentstack, so our business and content team can update it much more easily.
  • Content update
  • content omnichannel
  • content modeling
  • Intuitive interface, very easy to use
  • license control
  • consumption statistics of each content
I strongly recommend Contentstack for sites and applications that need content that changes and content is published frequently. Example pages with product descriptions, blog, FAQ pages, stories. With Contentstack we were able to leave all creation and alteration of content to the business team, demanding less from the technology team. The use of Contentstack has helped a lot in communicating with our customers, allowing the business team to create and change content according to the market strategy.
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