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Contiinex

Contiinex

Overview

What is Contiinex?

Contiinex, from SmarterBiz Technologies in Bangalore, is a customer experience management solution that enables users to manage each of the channels including SMS, WhatsApp, VoiceBot, Chatbot, email, and human workforce through a dialer.

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Pricing

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What is Contiinex?

Contiinex, from SmarterBiz Technologies in Bangalore, is a customer experience management solution that enables users to manage each of the channels including SMS, WhatsApp, VoiceBot, Chatbot, email, and human workforce through a dialer.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Contiinex?

Contiinex helps orchestrate the customer engagement process through the usage of bots, dialler, and human workforce in one single continuum.

With Contiinex, users manage each of the channels including SMS, WhatsApp, VoiceBot, Chatbot, email, and human workforce through dialler, to drive automation and process efficiency through a single platform. Contiinex Artificial Intelligence engine recommends how best to place each of the channels to create a strong customer experience.

Contiinex CXaaS platform is built with tools that can be plugged into any third-party environment or can work in harmony with each other:

Comnex - a customer journey automation tool for sales, with a widget that can be placed on digital assets i.e. Website, an App, LinkedIn page or social pages and can be further automated to form an communication bridge through multiple channels and call to action.

Gignex - a platform that enables the Gig Workforce ecosystem that comes with gig workforce lifecycle management.

Ainex - the Contiinex AI powered Speech-to-Text engine that can transcribe languages. The Contiinex Speech-To-Text engine is platform agnostic that you can plug and play into an existing platform. And with its Biometric Technology, it caters to user authorisation and authentication using voice and video analysis. Ainex Biometric intelligence can identify and verify callers.

Contiinex Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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