TrustRadius
Contivio.com is a call center software offering from Contivio.com.https://dudodiprj2sv7.cloudfront.net/product-logos/Dh/hQ/TJGNB9F9Q9LQ.pngContivio.comGreat for call centers, not for sales2018-11-19T22:48:15.518ZIt's being used throughout the organization as our phone system. It's used from sales, dev ops, to customer success, to our call center division.,It's great for call center setups
It's nice to have the ability to use the desk phone or a soft phone
It syncs to Salesforce and logs my calls under the appropriate account, which is incredibly helpful.,No mobile app for cell phone use. Seems very weird that you have to be tied to a computer to manage your settings.
No web portal for easily adjusting call forwarding or status
Requires signing in and out every day because it will log out randomly.,6,Contivio auto-logs my calls to my Salesforce accounts, which makes my job much easier and quicker
It's provided a uniform system for our entire company
It isn't very user friendly, so the transition to Contivio was very rough,Jive Hosted VoIPBrian Hopper
Unspecified
Contivio.com
1 Ratings
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