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November 19, 2018
It's being used throughout the organization as our phone system. It's used from sales, dev ops, to customer success, to our call center division.
- It's great for call center setups
- It's nice to have the ability to use the desk phone or a soft phone
- It syncs to Salesforce and logs my calls under the appropriate account, which is incredibly helpful.
- No mobile app for cell phone use. Seems very weird that you have to be tied to a computer to manage your settings.
- No web portal for easily adjusting call forwarding or status
- Requires signing in and out every day because it will log out randomly.
Contivio.com Scorecard Summary
Feature Scorecard Summary
What is Contivio.com?
Contivio.com is cloud-based call center software with multi-channel support features that enable clients to take and make calls, route calls, integrate their call center solution with their existing CRM, and generate analytics.
Categories: Contact Center
Contivio.com Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |