ContractWorks Reviews

3 Ratings
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Score 9.2 out of 100

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February 20, 2021
Anastasia Micallef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have multiple departments using it as a contract management software to ensure that contracts and their requirements are being tracked as well as using it as an electronic tool to sign documents.
  • E-sign
  • KPI tracking
  • Notifications of key milestones
  • E-sign: Transferring of signatures would be ideal or the loading of a personal signature into the e-sign field rather than a generic signature being populated.
  • AI: The tagging does not pick up things nor does the software really learn what you want it to. There is a fair bit of manual data entry that has to be done.
It is great with setting up notifications and tracking key milestones. However, when there is a requirement to initial every page of a document, one must click on multiple e-signature fields.
Despite being on the other side of the world, support/responses have always been prompt.
Read Anastasia Micallef's full review
March 01, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use ContractWorks to serve as an archive for executed agreements and supporting documentation, including employment agreements. We also use its approvals function to mediate our internal contract review process and to sign documents electronically. It is used by the administrative offices of this healthcare organization for all documents executed by the company. It has made managing our archive much easier, permitting text-based search of documents spanning several decades. This is a vast improvement on the simple directory folder we had in the past. Furthermore, electronic review, signature, and approval has significantly simplified the contract review process and permitted paperless review at any time on any device for our major stakeholders. It has been a game changer.
  • Ease of use/simple to teach.
  • Unlimited document storage.
  • Exceptionally helpful and prompt support.
  • Responsive developers.
  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
ContractWorks is an excellent solution for any organization in our position: going from no contract management solution at all to one that is simple to use, easy to train on, and does the basics exceedingly well. The product is constantly evolving and adding new functionality that we have found very, very useful. Over the years since we adopted it, we have found that our users want more and more out of its functionality, and at times we have had to explain to stakeholders that there are limitations to this software (especially concerning changing the content of a document sent for review in the software itself, which cannot presently be done). It is very easy to manage user roles and permissions, and it's very easy to use the product from any kind of smart device.

More sophisticated users that use more sophisticated products already may find that the kind of robust in-software document editing/revision functions that some contract management products offer just isn't here, and that is true. There are reporting features here that are more than enough for organizations starting from scratch, but are probably limited for organizations looking for very granular information about their contracts. There is a significant time investment involved in tagging your contract database when it enters ContractWorks, although I suspect that is true for just about all products.

The price represents very good value for money.
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
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Feature Scorecard Summary

Contract sharing (2)
6.0
Contract database (2)
10.0
Legacy contracts (1)
8
Contract search (2)
8.5
Contract milestone reminders & alerts (2)
9.0
Custom contract reports (2)
6.0
Tracking contract status (2)
5.0

What is ContractWorks?

ContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $600/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio.
  • Smart Document Tagging & Customizable Reporting - proprietary artificial intelligence automatically tags agreement type, parties, effective date, termination date, initial term, renewal term, and termination notice window, so you can quickly run reports to understand the contents of your contract portfolio.
  • Alerts & Notifications - avoid missed renewals and expiration dates
  • Low, Transparent Pricing - unlimited users and support with all accounts
  • Built-In Electronic Signature - standard with all accounts, no cumbersome API.
Categories:  Contract Management

ContractWorks Features

Contract Authoring Features

Has featureContract attachments

Contract Collaboration Features

Has featureContract sharing

Contract Monitoring Features

Has featureContract database
Has featureLegacy contracts
Has featureContract search
Has featureContract milestone reminders & alerts
Has featureCustom contract reports
Has featureTracking contract status
Has featureSalesforce integration
Additional Features
Has featureBuilt-In Electronic Signature
Has featureArtificial Intelligence

ContractWorks Screenshots

ContractWorks Video

Watch ContractWorks Contract Management Software Overview

ContractWorks Integrations

SalesForce, Fujitsu ScanSnap

ContractWorks Competitors

ContractWorks Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$600/monthUnlimited users, 2500 documents, 5 e-sign licenses
Professional$800/monthUnlimited users, 10,000 documents, 10 e-sign licenses
Enterprise$1000/monthUnlimited users, unlimited documents, 20 e-sign licenses

ContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.

ContractWorks Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Video Tutorials / Webinar

ContractWorks Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: english