Name: Conversion Support
Price: 19.99 USD
Author: Conversion Support

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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Conversion Support is a live chat software solution developed by ChatSupport that aims to help businesses connect with website visitors in real-time, providing personalized support and assistance. According to the vendor, this tool is designed to convert website visitors into customers by offering instant responses to their questions and building a human connection. It is said to be suitable for businesses of all sizes, from startups to large enterprises, and is utilized by various professions and industries including e-commerce companies, real estate agents and agencies, travel and hospitality industry, automotive industry, customer service and support teams, SaaS companies, and marketing teams.

## Key Features

**Live Chat Widget**: According to the vendor, Conversion Support provides a live chat widget that can be easily added to any website or web property. This feature allows businesses to engage and support website visitors in real-time through a dedicated dashboard, enabling them to receive instant responses to their queries and build a human connection.

**Lead Form Widget**: The vendor claims that with the lead form widget, businesses can capture essential visitor details even when they are offline. This feature ensures that businesses never miss an opportunity to connect with potential customers by capturing leads 24/7. It is said to take a proactive approach to lead generation and nurturing through personalized communication.

**Total Control**: According to the vendor, Conversion Support gives businesses complete control over their live chat interactions. Through a secure dashboard, businesses can respond to visitors, run custom campaigns, and track every interaction. This feature is claimed to provide a centralized platform for managing live chat and ensuring a seamless customer experience.

**Easy and Powerful Integrations**: The vendor states that this software offers easy integration with popular platforms such as WordPress, Joomla, Messenger, Slack, and more. By combining ChatSupport with the platforms they use every day, businesses can streamline their workflow and enhance customer support by integrating ChatSupport with their existing systems.

**24/7 Supported Service**: According to the vendor, Conversion Support provides a supported chat service that answers chats on behalf of businesses 24/7. This feature is said to help businesses capture every website lead and provide round-the-clock customer support. With trained chat agents handling inquiries, businesses can focus on their core operations.

**Brand Personalized Widgets**: Conversion Support offers customizable widgets that can be personalized to match a brand's color scheme, icon, position, and prompts. The vendor claims that this feature enables businesses to create a consistent brand experience and maintain brand identity. It is said to help create visually appealing and engaging chat widgets that resonate with the target audience.

**User Dashboard**: According to the vendor, Conversion Support offers a user dashboard that provides insights into webchat performance and user data. Businesses can track campaigns, manage user segments, and optimize engagement through this feature. The vendor claims that it provides a centralized platform for managing live chat interactions and monitoring performance.

**Proactive Chat Prompts**: According to the vendor, businesses can use this feature to proactively engage visitors with custom messaging through pop-up widgets. This is claimed to help catch visitors' attention at the right time and offer assistance proactively. It enables businesses to provide personalized support and guide visitors through their customer journey.

**Lead Generation Tool**: Conversion Support offers a lead generation tool that allows businesses to collect lead information directly from their website, according to the vendor. This feature is said to help capture potential customers' contact details and initiate conversations, providing a convenient way to gather leads and nurture them through personalized communication.

**Real-Time Visitor Queue**: The vendor states that this feature allows businesses to see who is currently visiting their website in real-time. It enables businesses to engage with visitors and provide immediate assistance, identifying potential leads and converting them into customers.

Basic

Help.com Chat

Help.com

Live2Support is a live chat software for online customer service

Live2Support

Conversion Support

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Conversion Support

Overview

What is Conversion Support?