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Convio Luminate (discontinued)

Convio Luminate (discontinued)

Overview

What is Convio Luminate (discontinued)?

Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.

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Recent Reviews

Not a big LCRM fan...

5 out of 10
February 15, 2017
Incentivized
Luminate CRM is used by both our fund development department and our programs department to log contacts, track donation and registration …
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Pricing

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N/A
Unavailable

What is Convio Luminate (discontinued)?

Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy;…

What is DonorPerfect?

DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives…

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Product Details

What is Convio Luminate (discontinued)?

Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.

Convio Luminate (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(18)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Dustin Alexander | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Luminate CRM and Analytics is being used to manage our donor database functions and donor tracking functions. It allows for simplified gift processing and receipting, campaign tracking as well as our donor pipeline. In addition to that, it houses individual donor information, everything from phone number to address to date of birth.
  • Acknowledgments
  • Gift Entry
  • Big Investment
  • It's a sales program with a donation management overlay so it has some troubles around reporting.
It does great with donor cultivation processes and the workflow feature is top-notch for automating processes. Where it does a less than stellar job is getting it to work more specifically for your organization. Often times building that kind of special feature costs a significant time and money investment and it is something that is hard to transfer when it's time to move to a new database.
  • Hard to work with
  • Resource intense
I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of Luminate CRM. I don't think I would ever switch back.
Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions.
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