Overview
What is Convirza?
Convirza (formerly LogMyCalls) is a call tracking solution with features such as call recording, push-button accountability, and close rate tracking for every call.
Very Helpful Tool For Resigning Clients
Great tool for tracking and measuring campaign efficacy!
Affordable, accurate, easy to implement
Convirza: Great for advertising campaigns and tracking responses to lead generation programs.
Convirza is a fantastic and VERY affordable call tracking platform.
Pricing
What is Convirza?
Convirza (formerly LogMyCalls) is a call tracking solution with features such as call recording, push-button accountability, and close rate tracking for every call.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
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Product Demos
Convirza Demo Series: Call Tracking Attribution & Dynamic Number Insertion (DNI) Feature
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Convirza?
Convirza Integrations
Convirza Competitors
Convirza Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(6)Community Insights
- Business Problems Solved
- Recommendations
Users of the software have praised the exceptional customer service and responsiveness of the support team. The platform has made it easy for users to track phone call attribution, providing valuable insights into the effectiveness of their marketing efforts. Customers have found the monthly reports to be timely and appreciated the quick response to their questions. With the help of this software, users have been able to fine-tune their ad budget, identify untapped advertising networks, and track different marketing sources to determine their impact on call volume.
The software has also been valuable in holding traditional advertising agencies accountable for their claims. Users have utilized the platform to track and listen to calls, offering tips to clients for improvement. By using this software, users have been able to determine which marketing channels are effective and where to allocate their advertising dollars. Overall, users have found the software to be simple yet effective, providing total control over functionality and analytics for measuring campaign response and effectiveness. It has helped businesses optimize their marketing expenses, improve customer care, and make data-based decisions to improve ROI.
Users who have reviewed Convirza commonly recommend the following:
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Request onboarding/training at the start to eliminate questions and ensure a smooth implementation. This recommendation comes from users who found it beneficial to have guidance and support during the setup process.
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Discuss how the service will be used and do a trial setup to confirm that all requirements are met. Users suggest having clear communication about their specific needs and testing the functionality before fully committing to Convirza.
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Ensure total communication with Convirza and clarify reliability, downtime, and support details. Many users advise discussing these aspects with Convirza to avoid any potential issues or confusion down the line.
Overall, users find Convirza to be a valuable tool for call tracking and marketing optimization. They appreciate features such as easy implementation, comprehensive user management, and excellent customer support.
Reviews
(1-5 of 5)Very Helpful Tool For Resigning Clients
Just this morning I needed assistance when a client called me to report a glitch in their ring through, so I called Nathan and he was immediately responsive in attempting to work out the problem.
- Allows clients to track & even listen to all the calls that come in through call-tracking.
- Once you understand how it works, the interface is very easy to navigate to pull up client reports.
- It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.
- Sometimes when attempting to pull up a report, the wheel just spins for a while and doesn't open to permit me to access a client's report, but this is rare. It seemed to happen fairly often at one point in 2020, but I rarely have the issue now.
- Call Tracking
- Ability to pull up reports that contain callers numbers, the time they called, and also listen to how the phone call was answered.
- If I listen to my client's calls (which I let them know that I will do on occasion) and the phones are not being answered properly or callers are being given misinformation (incorrect hours, showroom not open, etc.) I can advise the client to speak to the call taker about this. They almost always really appreciate the input.
- It has helped with resigns, as it is proof of the exact number of calls they received and the average duration of the call. If a client is getting a lot of calls through us, but not closing a lot of sales, it is clear that the problem may need to be fixed on their end.
- Provisioning of toll-frees for campaigns
- Real-time tracking of response
- Monitoring and auditing of campaigns
- Dynamic call tracking
- Call Tracking
- Automated Reports
- Reduce costs, allowing us to determine efficacy of campaigns
- Increased efficiency meaning we're able to focus efforts on responsive campaigns
Affordable, accurate, easy to implement
- Dynamic number insertion--easy to implement.
- Online dashboard--easy to understand and manage.
- Call recording--easy to scan to see if calls are legitimate leads.
- Occasionally you will be assigned a number that garners calls for the old business it belonged to
- The web interface can glitch every now and then, especially during login
- The system logs you out frequently for inactivity. I wish it didn't trigger so quickly.
- Call tracking
- Call recording
- Reporting
- Client retention--being able to show the number of inbound phone calls based upon your specific marketing efforts is a hue plus
- More complete data--taking inbound calls into account allows us to get a fuller picture of what marketing efforts are most and least effective
- Client appreciation--many are not aware that this service exists and are very enthusiastic about the data
- CallRail and DialogTech
Convirza: Great for advertising campaigns and tracking responses to lead generation programs.
- Phone tracking segmentation.
- Phone call recording.
- Seamless transition for callers (transfer from initial tracking phone number to destination phone number).
- Interface can be clunky.
- Doesn't always easily work on Safari.
- It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.
Convirza is a fantastic and VERY affordable call tracking platform.
- Love having access to numerous numbers that we can recycle at the end of campaigns.
- It is very helpful to our sales team to identify missed opportunities and coach-up.
- Adds a layer of attribution that we didn't have before.
- Having the feature that announces what campaign this call is coming from is a very neat feature and should be a very valuable asset for the sales teams.
- I would like to see an API with Salesforce.
- I would like to see an API with Marketo.
- Conversion doesn't mean actual conversion into revenue. Would love to see the ability to get this into a full attribution model.
- The announcement of where this call came from can be distracting to sales reps, even though it should be a great help, we disabled it because it bothered them too much.
- I don't have specific numbers for a true ROI assesment but the investment is so small for us ($200/mo) that any business that comes via these calls will more than adequately cover this small cost.
- This has been a great tool for our Inside Sales Manager as she has been able to correct habits and activities of her sales team.
- We have had zero negative impact and this has been nothing but a help for us. It isn't a full solution but it is a step in the right direction.
- Setrics