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Cookiebot by Usercentrics

Score9.9 out of 10

9 Reviews and Ratings

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What is Cookiebot by Usercentrics?

Cybot, headquartered in Denmark, offers Cookiebot, a data privacy management supporting GDPR compliance for websites, free for a single domain and available on a paid plan for more complex websites or multiple domains.

Categories & Use Cases

Media

Fully customized banner
Cookie Declaration
Stay Compliant
Effortless Compliance

1 / 4

Reviews

What users are saying about Cookiebot by Usercentrics.
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Absolutely Horrid

Kubrat Gimayev
at BRC Capital Management (1-10 employees employees)

Use Cases and Deployment Scope

Horrid. I have gone back and forth with their so-called customer service regarding the bogus variances of monthly charges. I'm forced to stick with this company as they continue to charge me $41 every month (their highest plan) saying I have more than 5,000 pages when I do not. Their page scanner scans unique search results as separate pages, which I believe is ludicrous. They won't offer a refund for the months of overcharging. To make matters worse, these thieves also have the arrogance to flash their annoying large logo on the consent pop-up, even though I'm a paying customer, which they make unnecessarily difficult to remove by forcing you to insert some code to the CSS of your website. How about just having the option to remove it in the settings like every other sensible company? They are criminals, fair and square. If they change the policies I've mentioned above, I will gladly revise this review. Until then, I stand by my comments.

Pros

  • Design

Cons

  • REMOVE your annoying logo
  • STOP overcharging

Most Important Features

  • GDPR COMPLIANCE

Return on Investment

  • Negative impact on my ROI due to blatant overcharging

It may not be pretty, but it works great!

Incentivized
Garrett GenestView profile
Marketing Manager – Technology in Marketing at Kudos® (11-50 employees employees)

Pros

  • Cookie scan and automatically-generated cookie declaration are awesome. Saves so much time and basically eliminates the work needed to maintain compliance with GDPR
  • Setup was actually surprisingly easy even though it's entirely DIY. The documentation was surprisingly good, and implementing through Google Tag Manager was a very elegant solution to controlling website cookies and scaling future use of the app
  • I was very pleased with the price for what Cookiebot offers. I looked at other solutions when deciding on a GDPR cookie compliance vendor and Cookiebot was the most reasonably priced for what we were looking for.

Cons

  • The back-end user interface is a bit clunky. It can be annoying to navigate around at times (until you get used to it)
  • Front-end branding and visual control are extremely limited. You're stuck with very few options for how the Cookiebot popup presents on your website. For now, it's acceptable, but Cookiebot will absolutely need to update this at some point in order to stay relevant.
  • I've had issues with the in-app credit card payment system where it wouldn't proceed to the checkout. We resolved this by trying to do the payment in a different currency which did seem to help.
  • The cookie scan has some fields that are cryptic which appear from time to time. It would be nicer if the labels were more user-friendly as visitors to our cookie declaration are not apt to look up the definitions on Cookiebot's website.

Return on Investment

  • A low-cost way to maintain GDPR compliance from a Cookie standpoint.
  • Eliminated or reduced overhead costs associated with trying to keep up with cookie declarations and classifications.
  • Provided a fast, scalable way to add new cookies in the future while maintaining GDPR compliance without requiring a developer (via Google Tag Manager custom triggers).

GDPR compliance and Cookie management with Cookiebot

Incentivized
Juan Palma
Software Development Manager in Engineering at Ventus Wireless (51-200 employees employees)

Pros

  • Describe and categorize the cookies used by a website or application.
  • Audit cookies used by websites or applications on a monthly basis, providing you a report of the cookies being used.
  • Provide Consent Management of the cookies being used in order to comply with GDPR regulations.

Cons

  • The organization of the environments where Cookiebot is being used requires a slight learning curve and some getting used to.
  • Viewing user's cookie preferences is a little cumbersome.

Return on Investment

  • Cookiebot has allowed us to comply entirely with GDPR with a nice, zero code solution, allowing us to do business in Europe literally overnight.

Alternatives Considered

Silktide Compliance and Cookie Consent by Insites

Other Software Used

Pivotal Tracker, Usersnap for Customer Feedback

Cookiebot great cookie consent management solution

Incentivized
Verified User
C-Level Executive in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We are using it as a cookie consent management platform for our client's websites. Because our client's services have to be compliant with GDPR regulations. It plays its role very well on the first projects so we are recommending this solution to our clients.

Pros

  • Cookie sonsent management
  • Compliance with GDPR
  • Multilanguage support

Cons

  • There is no such feature

Most Important Features

  • Ensures compliance with the GDPR and the CCPA
  • Easy to implement and use

Return on Investment

  • It shorten ship of the product

Other Software Used

WordPress, SMSAPI, Mailchimp

Cookiebot - the only website banner you will ever need

Incentivized
Verified User
Professional in Information Technology (11-50 employees employees)

Pros

  • Automatically tracks existing and new cookies and sends a monthly report to IT to be reviewed.
  • Tracks all opt-in and opt-out information which can be downloaded and reviewed if necessary.
  • Integrates with many different website platforms and is easy to install.
  • You can customize the message in a variety of ways.

Cons

  • It is so cost-effective and easy to use that I can't imagine doing anything differently.

Return on Investment

  • Positive - Cookiebot has checked the box for one of the requirements of GDPR compliance.
  • Positive - Cookiebot is a "set it and forget it" solution that once configured correctly could potentially keep your organization from facing heavy finds due to non-compliance.

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