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Starting at $12 per month per user
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Overview

What is Copper?

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

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Learn from top reviewers

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Pricing

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Starter - Paid Annually

$9.00

Cloud
per month per user

Basic - Paid Annually

$23.00

Cloud
per month per user

Professional - Paid Annually

$59.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.copper.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month per user
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

3.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

1.4
Avg 7.6

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7
Avg 7.7

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

1.9
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

3.4
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

3.7
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

6.9
Avg 8.4

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

2
Avg 7.4

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

2
Avg 7.4

Platform

8.2
Avg 7.6
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Product Details

What is Copper?

Copper is a CRM for businesses that need to manage more leads & grow customer relationships — but don't have time for data entry, repetitive admin tasks, or complicated tools.

Copper integrates with Google Workspace, so it logs emails and other interactions to the right contact automatically. Users can also see sales and relationship essentials from email threads to past interactions, files, and tasks. Copper also reminds the user to reach out to contacts and follow up on deals.

Copper boasts users among 30,000+ businesses in over 110 countries (speaking 7 languages!) in building more valuable, longer-lasting relationships.

Highlights:

Google Workspace integration: Copper works with Gmail, Calendar and Drive so users don't have to switch tabs to add leads, track emails conversations, add files and manage tasks.

Copper Chrome extension: Simplifies contact management by adding new contacts directly from Gmail and Google Calendar.

File retrieval: Files and Google docs sync to Copper contact records automatically to help quickly surface customer files across company and deal records, and attach suggested files in Gmail.

Copper Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Integrations with 3rd-party Software Features

  • Supported: Marketing automation

Platform Features

  • Supported: Mobile access

Copper Video

Introduction to Copper CRM

Copper Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Copper starts at $12.

HubSpot CRM, Pipedrive, and Salesforce Sales Cloud are common alternatives for Copper.

Reviewers rate Lead management and Single sign-on capability highest, with a score of 8.7.

The most common users of Copper are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 23)

Coppers 1 Fan

Rating: 10 out of 10
June 10, 2025
MB
Vetted Review
Verified User
Copper
1 year of experience
  • Easily recording and tracking opportunities
  • Little to no learning curve with an intuitive interface
  • Easy to customize
Cons
  • My number one request is making the task scheduling increments in the desktop version in 15 minute increments instead of 30.

Its incredible. Dont wait

Rating: 10 out of 10
June 18, 2025
Vetted Review
Verified User
Copper
5 years of experience
  • Keep track of client communication
  • Help us find clients in the system rapidly
  • Help us follow up with the automatic task triggers
  • Super easy to use and really intuitive and quick to pick up
Cons
  • Ability to simplify the features further, and remove fields that don't apply to our organization
  • Ability to customize fields even further with different names based on how we use it
  • Adaptability for different industries - we are in hospitality, so if it would connect to Caterease - our contract writing software that would be incredible!

Good crm for SMB, new CRM users

Rating: 5 out of 10
January 15, 2025
Vetted Review
Verified User
Copper
3 years of experience
  • Putting in contacts from your signups
  • Moving them to a deal
  • Managing of various Pipelines
Cons
  • Reporting - can be better for complex reports
  • Integrations - can add more integrations
  • UI / UX - Make it more intuitive

Copper: Easy to set up and use

Rating: 9 out of 10
September 11, 2021
MC
Vetted Review
Verified User
Copper
2 years of experience
  • Client business name, contact information, and sales opportunities
  • Reminders to contact the client for service or sales follow up.
  • Tracks all business growth.
  • Saves files and documents that are important to future services.
Cons
  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.

Copper is user friendly

Rating: 10 out of 10
September 10, 2021
JT
Vetted Review
Verified User
Copper
1 year of experience
  • Reminds me of anything on the calendar
  • Easy to upload company information
  • Notifies me of other contacts for a company that I currently do not have
Cons
  • Currently, Copper has everything that I need. I only needed a few aspects with my CRM. Copper has all of them.
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