TrustRadius
Cornerstone PiiQ is an SMB offering formerly known as Sonar6, that was acquired by Cornerstone in 2012. PiiQ is aimed at small-to-medium sized businesses, and has recently expanded beyond performance review functionality to include a learning management system.https://media.trustradius.com/product-logos/GM/NF/9TJE6DN2JBE7.PNGLong-time CustomerWe use PiiQ (terrible name, BTW), as our performance management SAAS across the entire enterprise in 22 states.,Check-Ins (New feature) Customization Year by year tracking progress, usage and trends,I detest the mandatory training stuff that appears on my entire enterprise's dashboard. if we don't use, we should be able to opt out. Previous version of the software (i.e. Sonar6, CSB, etc.) allowed for a training plan to be introduced for all employees. Not available except as a workaround (i.e. making part of the evaluation). 360 offering is not customizable--should be as robust as other features.,8,PiiQ is cost-effective--competitive with other options that are more expensive and less robust. We use PiiQ as the key metric in our multi-million dollare employee bonus plan each year.,6,We have needed help in the past. New software is better in terms of configuration.,5,,I have administered a learning management system before. I have administered a performance management system before.PiiQ by Cornerstone - a Snappy Online Tool backed by Superior ServicePiiQ is currently used by one of two companies in our organization. In the next few months, we will deploy it to the 2nd company. We use PiiQ as a communication vehicle between managers and employees and it helps us to address employee engagement issues. It also helps us to keep the organization's strategic goals in step with employee work goals.,Excellent customer service - when all else is equal, customer service will win the day. Ease of use helps us get everyone on board with the goals and ratings. The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.,I had a difficult time getting started. I wasn't sure what template would work best for my organization. Most of the pre-set goals and competencies seemed to be geared toward sales - not our business model at all. It would have been helpful to have some one-on-one assistance - with someone asking critical questions, such as, what is your main purpose in using this program? And - it would have been good to have been able to try each of the three setups to see which one fit best, but to switch templates, all is lost in the template you've been trying out. It's like trying test driving cars without being able to look at them side by side. I would like for 2nd level managers to be able to see the reviews and the check-ins. Right now, only one supervisor/manager can review - unless they have admin access which isn't appropriate for all managers to have. If I can't see how my next level employee is reviewing his/her staff, how can I rate him/her on effective performance management?,10,Two years in, we are still working out the way to best use this system. Following a reorganization, it was a little like starting from scratch.,9,I probably should have worked with a vendor instead of trying to implement the whole thin on my own. At first, it felt very complex, but I knew it was going in the right direction for our organization - I just had to get us there.,10,I have administered a performance management system before.Solid, Flexible Offering with Great User Experience.PiiQ is being used to assess goals and competencies on a quarter by quarter basis. It is used by a 1/3 of our organization. We have not implemented this on the shop floor nor for our installers in the field as they are difficult to access. PiiQ is a tool that helps us align our goals and reinforce our values as we discuss this ongoing with employees.,User Interface Sliders and Text Based Answers Check In Feature is nice,Goal alignment/cascading in an OKR format does not exist. You cannot share goals and have them roll up to see how that objective is being accomplished cross functionally. 9 box trends over time does not exist.,8,It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment.,8,You definitely can do this on your own. However, you need to have a vision and paradigm for what you want to accomplish and how it should be structured. Once you have you model, PiiQ is fairly flexible in supporting the model you want.,8,,I have administered a performance management system before.PiiQ, good for out-of-the-box, not for customizationWe use PiiQ in our professional employee departments to track goals and competencies. Our focus is shifting to driving better talent conversation between employees and managers. Our goal is to drive engagement within these departments and focus on development and career growth.,The goals are clear and easy to use. The support team is excellent. They help find solutions to our use cases and will help implement it.,My Check-in is a nice feature to track conversations but doesn't integrate with Outlook or other calendars. It makes for a multiple step process because most users aren't in PiiQ on a daily basis to track things. It would be nice to be able to customize certain fields, titles, heading. It isn't as flexible as we would like it to be to match the language we use at the company related to performance management.,7,I am new to the company and role and haven't seen ROI impact at this point.,5,I didn't implement the original PiiQ solution. But, have stepped into a role where I am working with Senior Staff to revive performance management. We are trying to drive more engagement and Cornerstone Support have been extremely helpful in finding some workaround to our process changes.,10,Workday Human Capital Management, Coresystems and Reflektive,I have administered a learning management system before. This is the first performance management system I've used.Very positive. Highly recommended.We are using most aspects of PiiQ - Employee reviews, performance management, check-ins, and training. The program allows us an intuitive and simple methodology to manage, train, and develop our employees and provide them with documented, on-going feedback.,The check-in feature is extremely valuable in providing and documenting regular conversations and feedback. The employee review process is easy to manage and provides excellent reporting for monitoring and summarizing review process. The learning module has extensive and quality offerings in a number of categories.,Being able to schedule check-ins with employees and have it calendarized in Outlook. 9 Block definitions used to show up in analysis. Don't see them anymore in latest versions.,9,The program has helped make us more efficient, consistent and timely in the review process. It has helped us formalize and provide better content for learning.,8,Our vendor helped but it was generally a very smooth process.,9,This is the first performance management system I've used.PiiQ by Cornerstone training aligns with our core values and provides needed training for our employeesPiiQ by Cornerstone is currently being used by the entire organization to provide required courses for our all our employees as well as management development and skill gap improvement. We are able to provide construction zone safety, harassment prevention, workplace ethics, and diversity as required courses for everyone to understand the expectations for the organization, which aligns with our core values. All managers and trainers were required to take Be approachable & Coach as a Manager, A quick guide to Performance Appraisals, and Developing Leadership Skills. When skill gaps are discovered through underperformance, we use training courses from PiiQ to help provide new skills and reinforce the desired performance results.,The training courses are easy to administer across the organization or to individuals. Tracking completion of the training courses and sending email reminders takes seconds! The implementation and set up was very easy with no fuss or mess. I was able to download the template, obtain the required information in a similar report format from my HRIS system, and simply upload the report to PiiQ. All the information was easily loaded and then I worked with my marketing team to have a proper backdrop banner photo for customization and feel. Couldn't be simpler!,The reporting services do not provide the full report that I need, which lists the entire organization with all assigned courses and their completion rates. I track this information on a spreadsheet outside of the system for ease of reporting training back to leadership. I cannot see the email message that was sent to the employee. You can see the email template before it is sent, but no after.,10,Overall PiiQ has had a positive impact on the company to provide the necessary training for the construction area and harassment risks. A specific ROI is unknown; however, I have heard feedback that the employees feel the company values them and their career. Employee engagement and satisfaction did not change on the annual company survey. However, on the 2017 survey, the employees specifically requested training as a company improvement and there no request for improvement in this area on the 2018 survey. Therefore, I believe this tool helped the company to provide the training gap necessary.,10,I did require a little bit of guidance to understand the necessary steps for configuring the site. I did locate the template, but I was unsure if uploading information would override people manually put in the system, etc. I asked a lot of questions to make sure it was done right the first time.,10,,This is the first learning management system I've used.PiiQ has made my life easier.We are using both the PiiQ Learning and PiiQ Performance for our entire organization. PiiQ enables us to efficiently manage our learning and performance needs for our business all in one system.,You can create custom learning content and include links from multiple sources. PiiQ Performance enables us to get a solid view of our entire organization. This is particularly helpful when looking to make personnel changes that support the business. Managing the compliance of the performance review process was always challenging. With PiiQ, I can get real time data of exactly where we are in our review process.,I would like to see the reporting be more robust. I would like to see the 9 box grid include kites and arrows like what existed in Sonar 6. I would like to be able to have testing on the performance side.,9,Has made the evaluation process more efficient and effective. Has made the learning process more efficient and effective. Has made the administration of the process easier to evaluate and monitor.,9,The vendor helped with the initial configuration. Cornerstone was very helpful and supportive through the process.,8,,This is the first learning management system I've used. This is the first performance management system I've used.A great performance and learning system for small to medium business!We use PiiQ across our business for both performance and learning management,Very simple to use Provide ability to add out own learning content Prompt support,Would really love to see PiiQ provide the functionality to enable the upload of SCORM training files Would also like to have the ability to create Templates for Check-Ins Would like to be able to schedule future Check-Ins , for example, weekly or monthly etc. Would like to be able to add specific weighting % to objectives,9,We have only acqujred PiiQ this year, so unable to comment specifically at this stage, however, the feedback so far from team members has been very positive,9,I had assistance from a Cornerstone consultant, which I found was essential.,9,I have administered a learning management system before. I have administered a performance management system before.PiiQ by Cornerstone helped me Rally my Leaders and Peers to Drive a Culture of Continous Learning and FeedbackOur entire agency uses PiiQ by Cornerstone to help conduct our annual performance evaluations (SaaS). Prior to using PiiQ by Cornerstone, Power had never had a formal review process. In fact, many long-term employees claimed they hadn’t had a review in years. Loyalty and longevity beat out innovation and career diversity. Some employees had grown complacent while others, who should have been rising to the top, were being overlooked. People had been in the same roles for decades but weren’t evolving with the changing industry. Because we are a creative business, we don’t have sales metrics or numbers on which to measure the success of all employees, so evaluating talent can be subjective. It was crucial for us to get the right people in the right seats, develop succession planning and implement organizational change management. And we needed a consistent process to evaluate everyone at the same time in the same way.,PiiQ by Cornerstone provides roles and competencies, but allows you to develop your own specific to your organization. They also provide templates, or you can create your own. The ability to run reports on the status of completion across the agency, goal completion, 360 feedback and use of the LMS allows us to have a big-picture view of the agency and makes it easy for me to hold everyone accountable on all levels. The special features offered, such as the ability for employees to set their own goals and BOTH the manager and employee being able to set-up check-ins puts the power in each employee's hands and ensures that there are no excuses as to why there hasn't been continuous feedback throughout the year.,It would be extremely helpful to have the ability to delete a 360 feedback form that had not been filled out from the previous year. Right now, if someone isn't able to complete a 360, it stays on their dashboard as incomplete. It would also be helpful for a manager to be able to "unsend" a 360 feedback request. The check-in feature is awesome, but it would be nice to house private notes and comments that the employee can't see, but the manager an reference when they get ready to conduct their interview. The back-end took a lot of time to set-up. This could be remedied with an easier way to manually fill-in content that is the same for each competency. For instance, if you choose a snap-to-grid feature with only three ratings, you have to manually fill-in those ratings each time whereas it would be helpful to set it up as a default so you can choose the same function each time.,10,We have been able to create a culture of continuous feedback and conversations. Employees finally have a clear view of what is expected of them with real SMART goals to adhere to each year. Management is able to see the company holistically and how teams are stacking up against one another. We have made some adjustments in staff due to results and feedback that we would not have been able to track with an antiquated paper process.,8,I worked with the vendor and a third-party trainer during the set-up of PiiQ by Cornerstone. This was helpful as they were able to answer all of my questions so I was able to seamlessly roll-out the tool to my company.,10,This is the first learning management system I've used. This is the first performance management system I've used.Cornerstone PiiQ helps my organization reach the peak of productivityCornerstone is being used across the organization for learning and performance. All new hires complete a series of compliance courses and then at least one course related to their position. As part of the annual performance review, employees are expected to complete one manager-assigned course and one personal improvement course. Employees and managers are also encouraged to use the system independently for growth and development. We use the 360 review functionality every 3rd quarter for the management team and the annual review process for all staff every 4th quarter.,PiiQ Learning has extensive content organized by category to make it easy to find and assign courses to the staff; managers and employees can assign training. Reporting in both the learning and performance modules is simple and easy to understand. Particularly the graphics in the learning module are visually clear. I thought the performance module was fairly user-friendly last year, but having the ability to make changes without contacting support has been wonderful this year.,I would like to have the ability to create profiles in the learning system so that when I onboard a new employee, I can assign training at the click of a button based on their role in the organization. I would like the ability for managers to be able to hide comments in the check-in feature; there are some notes that managers may need to refer to during a check-in that are not always appropriate to share with the employee at that time. I would love to submit a request in the learning portal for courses that are not in my package that I would like to add to the system. For example, if I need a course related to case management for social workers, I would like to be able to search other partners (from the learning portal) to see if there are courses in other packages or from other providers that I could purchase.,10,Clear understanding of goals at all levels of the organization 100% participation rate in annual reviews Productivity earlier in onboarding because of learning content,8,I was able to configure the system on my own. The Pendolino Group advised me on some best practices.,10,,This is the first learning management system I've used. This is the first performance management system I've used.PiiQ by CornerstoneWe use PiiQ to manage our performance management program across our company.,PiiQ provides a basic platform to allow managers and employees to address performance. The ease of managing users is particularly easy. PiiQ also showcases performance by team member via a grid. This allows managers to view their team members by performance level.,PiiQ has a basic platform. The user interface is poor and does not provide flexibility for administrator to make changes to it. There is a 360 component to PiiQ however, you cannot adjust for anonymous feedback. Every manager that requests will see exactly who shared feedback PiiQ allows you to set a review timeline but not a true workflow. (i.e. self review> 360> manager review> 2nd level approver> HR approver) There are system generated messages but the administrator can not customize them to fit their organizations needs. The system does not have a "sign-off" on review. You must create one that looks and feels like it is a misfit.,1,Our company has maintained strong participation with managing performance via PiiQ,3,We configured PiiQ on our own,7,I have administered a performance management system before.Cornerstone offers a "Piiq" into the future of performance reviews!PiiQ by Cornerstone is the performance management system we use in our corporate office where our key business functions are domiciled. Those functions include finance, real estate development, property management, architecture, corporate communications/fund development, and human resources administration. We have deployed it as an interactive system for employee goal setting, periodic performance "check-in" meetings, and annual performance/merit review. It has been a key tool in moving from an annual, angst-ridden review experience toward a more useful dialog at different points during the year. The employees can draft their own goals and their self-assessment which helps build trust and engagement with their direct manager and the company as a whole. Also, the built-in 9-box analysis enables us to see team or department performance within a useful context for development and training.,Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front. Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations. 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.,Need to include a signature line or checkbox where the employee can acknowledge receipt and review of the final document as submitted by the manager (and the date of same). This would be very helpful so there is no viable argument about the content of the document especially if an employee dispute and/or lawsuit regarding performance issues arises in the future. A feature enabling employees to print out the final document. Right now, only the manager has a print command button on the screen. The employee can attempt this by using the browser’s menu option (i.e. mouse right click > print command) but the resulting hard copy is incomplete and poorly formatted. The word processor within Piiq has somewhat limited features compared to what is available in MS Word or even the more basic Windows Wordpad. But the interface is improved from the earlier version. The final print out doesn’t match the screen output. Ratings that are displayed graphically on the screen are Instead displayed as text. The end result is wordy and, at best, awkward to read. A 360-degree review that can be sent to parties outside the company would be helpful, especially for rating senior managers and executives who have extensive vendor or third-party relationships contributing to the overall performance rating.,9,Reviews are generally taking managers less time to prepare because the essential infrastructure is in place. Past reviews are easily retrievable for review if needed. HR administration of the system takes less time than the previous version of Cornerstone (CSOD). HR is still responsible for training new users, but the built-in user guide is more thorough and easier to use. We're starting to see - slowly but surely - more (and hopefully better) interaction between manager and employee.,8,8,9,ADP Workforce NowPiiQ should pique your interest for strong performance reviews!We are using Piiq for performance reviews of select employees. We will be launching it organization-wide to set goals for everyone in July for next year performance reviews. We are also using 360 for board members to review the leadership at the organization.,Digitizes a traditionally paper process Good user interface Very customizable,Needs drag and drop functionality Once you set up a review cycle it is very difficult to make significant modifications without starting anew.,9,Too early to tell, but certainly professionalizes our organization,8,We used Pendolino Group to help us with configuration. As an organization that doesn't have an HR department, we required additional support to get off the ground. One we were trained and set-up in the system, it was very easy to take over.,9,This is the first performance management system I've used.Small Agency Using PiiQ to GrowWe are using PiiQ to manage our employee goal setting, performance reviews and for 360 feedback. It is being used across our whole organization and it allows us to support our team goals and professional development.,The system is very user-friendly I love how it provides examples of roles and goals to build off of.,I wish it was easier to create employee logins without having them go through the forgot password process,8,8,9,10Visible system for PA-PiiQWe use Cornerstone globally for annual performance reviews. We have been using PiiQ from Cornerstone for 3 years. I feel after the upgrade, PiiQ has improved the interface so it is more user friendly and can provide detailed analytical reports. The internet speed from China has been improved as well. I like it.,Friendly dashboard interface Score reports by performance and competency Nice boxes position to view incumbents' potential and performance,So far, cannot manually input the weight of each goal. Would like the weighting of each goals have the option to be manually input Option to re-define goals and process/personal improvement,8,More effective for line mangers to take the review HR can easily track the review progress Good for people development and succession planning,8,8,9,PiiQ Your Review!We use PiiQ annually for performance reviews although we engage with the platform as regularly as monthly or quarterly 121s to document progress against targets and goals, to self-review, seek 360 feedback, so that by the end of the year and the annual review is due, we have captured data/feedback/assessments all throughout the year.We use it across our whole business including remote workers which use the platform via an app. The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans,We can use it for remote workers through an app - allows self-review. The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans. 360-degree feedback requested through the system to add value to reviews and assessments.,More guidance around the 9 box grid outcomes and how to support/improve your employee. We use BambooHR and the two systems use to talk and would import new starters - that feature is missing now.,8,Improved our approach and consistency in performance reviews. It was a big change for employees and harder for those not engaged to ignore the process! We can see how our business is behaving/performing throughout the year.,8,7,9Need to fix the reporting on this product!We use it to develop annual performance goals then rate those goals as well as other competencies.,Fairly intuitive to use Good database of competencies,The reporting is terrible. We wanted to print out each person's complete evaluation and that functionality is not available. We ended up printing screenshots page-by-page which was a huge waste of time. Need to fix this or will not be continuing as client. There were issues with the "bubbles" vs. the ratings and confusion with that. Percentages were off and took a lot of time to resolve.,4,Since we just implemented I do not see any big changes.,4,5,6Great system. Don't be daunted by the setup - the value it adds to your business is worth it.We use PiiQ as our performance management tool to manage the KPIs of all staff on a quarterly basis. This data we use on an annual basis to inform salary reviews and career advancement. Throughout the year we use the platform to identify areas of strengths and weaknesses amongst the team and inform our training and staff engagement programmes.,Great way to visually identify how different staff members are progressing and performing Simple and intuitive interface for staff members to use - making the process of job performance reviews more enjoyable Good existing library of competencies to draw upon,Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user Reports have difficulty downloading if pop ups disabled or in some browser environments When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles,9,Increased accountability across all staff Has ensured that quarterly performance reviews actually occur and provides visibility over divisions where it hasn't happened Allowed for better communication and more regular communication between staff and managers,6,We configured PiiQ on our own, but have had experience with the product previously (Sonar6) so had a level of prior knowledge that allowed us to deploy it. With out that we would have relied more heavily on vendor support. Having NZ reps rather than a local presence in Australia did make make this a little more complicated.,6,,I have administered a learning management system before. I have administered a performance management system before.The Best Performance Management & Learning Solution on the Market!Our entire organization utilizes PiiQ for performance management, feedback, and learning. The interface is incredibly intuitive and easy to navigate. PiiQ's features allow our employees to strive for peak performance while supporting their careers and learning.,Intuitive interface. Nothing is more frustrating than trying to figure out a new system. The performance management template is incredibly easy to navigate. The administrator features are easy to use.,PiiQ could improve on the print format of performance reviews. Our managers and employees have commented on the lack of quality when they print out a performance review. It is difficult to find information. More customization features such as template creation.,10,Employees are 100 percent engaged in our performance review process and activities scheduled throughout the year. Since we have the ability to customize the review template, I have been able to add a section during our review process that addresses career development for our employees. As a result, I find that more employees are productive during goal setting and during each review process.,10,A little bit of both. I was able to figure out a lot of configuration on my own by trial and error. I reached out to support a few times. They are always great!,10,,I have administered a learning management system before. I have administered a performance management system before. I'm a performance management process expert.My PiiQ by Cornerstone ReviewPiiQ is used by all departments in our company as our performance review system. We are trying to get our managers to get in the habit of using it for quarterly reviews as well.,Customization Detailed spreadsheets Mimic mode,The way that weighting is indicated on goals would be easier if you could just type in a number instead of those dots. Not having the weightings automatically added/included to blank/empty goals A feature that allows other managers to provide input on employees reviews (on the actual review, not via 360),6,Employee reviews Employees are made aware of where they may need to improve Better tracking of goals,6,For our 2018 review period I did make a change to our configuration and I did do this on my own. I don't like that I'm unable to view it (how it will appear to the user) without making it active. And you cannot add or make changes (even to the wording on something) once it's open.,8,,This is the first learning management system I've used. This is the first performance management system I've used.Great tool when set up correctlyWe utilize PiiQ to complete annual employee reviews for all employees. This helps us get a better feel for competencies employees need to work on and for us to find out how we can help our employees grow. It is a little confusing to set up at first; we are still new to it so are still working out the kinks.,Great digital solution Dashboard is easy to navigate/user-friendly We like that we can mimic employees to make sure everything is set up correctly,Maybe provide an actual person to help with implementation We did not use the goals section which makes excellent employees look marginal It can be a little confusing trying to set up the questions for employees,8,Great tool for getting employees engaged in their professional goals,7,We needed to use the support email, as we had issues with setting up questions and having everything be in one place. The templates didn't really apply to us so we needed to input all our own questions which was time-consuming.,10,This is the first performance management system I've used.PiiQ by Cornerstone reviewn- My two centsPiiQ by Cornerstone is being used across our entire organization. We primarily use it for onboarding and employee development. Prior to using PiiQ by Cornerstone, we did not have a centralized repository to hold all of our onboarding documents as well as professional development courses for our employees. PiiQ by Cornerstone allowed us to be better organized.,Offers a variety of courses Maintains accountability Is easy to use,We would like to see better integration with our HR system Could offer more up to date learning for Microsoft Office products Terms the system uses e.g. "submit," "unsubmit," and "confirm" can be confusing,10,Our employees have told us they feel that the level of personal development has increased since implementing PiiQ by Cornerstone. We have seen a decrease in negative employee interactions after requiring a company-wide workplace conflict training through PiiQ by Cornerstone.,7,We were able to configure it ourselves.,10,This is the first learning management system I've used.Good for simple setupsPiiQ was our method of doing employee reviews for the entire organization. We canceled our contract as the product was not as user-friendly as we had hoped with the latest upgrade. If setting up the program was all that I did, then we might be still using it, but as an HR manager for 2 companies, I have much more on my plate. The instructions provided via webinar on making changes to your setup were not clear. Terminating users had to be done by contacting Cornerstone, not by the program admin, they did, however, allow the administrator to delete a user which was an improvement. There was also not a signature page that a manager could print and have signed that a review was completed, it was completely electronic. If you chose to print anything, it was the entire review which, in our case was at least 15 pages long when all we needed was the last page. It was print it all or nothing.,With PiiQ managers could have employee specific goals verses the same goals for all employees in a specific classification.,Allowing printing of just the signature page. Making it easier to make changes across the board.,6,For us, it was not worth the investment. For a simple setup it might have been but what we wanted to do was a bit more complex.,5,We definitely needed help getting the system set up. The original set up was insane, the spreadsheet was huge and easy to get lost in.,6,,I have administered a performance management system before.The upgrade from CSB to PiiQ has been a great disappointment.We use PiiQ for annual reviews for our whole organization.,It allows for self assessments, which assists the managers in completing their reviews and speaking with their employees.,We started out with Sonar6, which was a good product, easy to use and administer. It was then bought out by Corner Stone and called Cornerstone Small Business, but basically was the same product. When they moved from CSB to PiiQ we lost many areas of functionality and are finding it hard to use this product. Some examples: We no longer have the self assessment comparisons scales for the managers to view. The 360 no longer has the factors associated to it, its is now a manual process. The development plan was removed, so there is no place for managers to plan out future growth with their employees. The Notes area has been removed, so managers now have to keep notes in a separate document and its not associated with the review. And the final piece that is having us look for another application is that you can not change a persons role mid year, which is an issue as people change positions throughout the year. This also has caused an issue with our monthly upload of new hires and changes. I believe they rolled out the PiiQ product too soon. It may become a good product but based on what we had to what we now have is a great disappointment.,1,As with any review process it opens a dialog between the manager and employee. PiiQ assists in starting that conversation.,1,When we upgraded from CSB to PiiQ there were webinars and documentation to follow, but no real setup help unless you asked a specific question through the help desk. PiiQ support has always been very helpful and prompt to answer questions, however some of the issues they were not able to resolve because of the product limitations. I was able to get through the configuration easily, but the product lacked features we had before which made it challenging. I had to tell 2 managers that they had to assess their employee on their old role factors because the software doesn't allow me to change it to their new position role type. They have since come up with a way to change that, but its very confusing and does not allow for an import process.,5,,I have administered a performance management system before.Good system, implemented into a professional services firm, still improving as we go!Used by whole organisation. Some areas of the business would like an area where they can record smaller job appraisals on an ongoing basis throughout the year, and then refer to this when completing a 6 monthly review.,Looks modern and appealing Easy to use and follow 360 Feedback function is great,Add a section where you can record ongoing feedback throughout the year, separate to the reviews. Then managers can refer to this section when completing a review. Allow more flexibility in wording. I.e. administrators should be able to control what the automated email reminders say. Remove the close date for the reviews so users can't see this. We often tell people to complete their reviews by x date, but don't set the close date until a week or two later. We don't want people to see the later (actual) date. Allow more than one manager to be allocated to an employee. We often have people reporting to two managers, and they both want input into the review.,8,It has improved efficiency - once people learned how to use the new system It has also improved engagement, due to the fact that it is quite easy to follow, not as time consuming as our last system,9,3,4
Unspecified
PiiQ by Cornerstone
57 Ratings
Score 8.3 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

PiiQ by Cornerstone Reviews

PiiQ by Cornerstone
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101
TrustRadius Top Rated for 2019
Show Filters 
Hide Filters 
Filter 57 vetted PiiQ by Cornerstone reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (1-25 of 33)

  Vendors can't alter or remove reviews. Here's why.
John Gwynn profile photo
June 01, 2019

PiiQ by Cornerstone Review: "Long-time Customer"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use PiiQ (terrible name, BTW), as our performance management SAAS across the entire enterprise in 22 states.
  • Check-Ins (New feature)
  • Customization
  • Year by year tracking progress, usage and trends
  • I detest the mandatory training stuff that appears on my entire enterprise's dashboard. if we don't use, we should be able to opt out.
  • Previous version of the software (i.e. Sonar6, CSB, etc.) allowed for a training plan to be introduced for all employees. Not available except as a workaround (i.e. making part of the evaluation).
  • 360 offering is not customizable--should be as robust as other features.
I have recommended PiiQ to other HR directors when at SHRM functions in Washington. It is suited for many applications.
Read John Gwynn's full review
Carol Miller profile photo
February 27, 2019

Review: "PiiQ by Cornerstone - a Snappy Online Tool backed by Superior Service"

Score 10 out of 10
Vetted Review
Verified User
Review Source
PiiQ is currently used by one of two companies in our organization. In the next few months, we will deploy it to the 2nd company. We use PiiQ as a communication vehicle between managers and employees and it helps us to address employee engagement issues. It also helps us to keep the organization's strategic goals in step with employee work goals.
  • Excellent customer service - when all else is equal, customer service will win the day.
  • Ease of use helps us get everyone on board with the goals and ratings.
  • The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.
  • I had a difficult time getting started. I wasn't sure what template would work best for my organization. Most of the pre-set goals and competencies seemed to be geared toward sales - not our business model at all. It would have been helpful to have some one-on-one assistance - with someone asking critical questions, such as, what is your main purpose in using this program? And - it would have been good to have been able to try each of the three setups to see which one fit best, but to switch templates, all is lost in the template you've been trying out. It's like trying test driving cars without being able to look at them side by side.
  • I would like for 2nd level managers to be able to see the reviews and the check-ins. Right now, only one supervisor/manager can review - unless they have admin access which isn't appropriate for all managers to have. If I can't see how my next level employee is reviewing his/her staff, how can I rate him/her on effective performance management?
One of our biggest issues is with online access. Our employees are spread across nine different locations and not all locations provide on-demand level computer access. As a result, some of our employees are not able to easily participate in the check-ins and not able to occasionally refer to their individual and team goals. This leads me to the opinion that organizations with employees dispersed to field locations may not find this tool as convenient to use.

Easy online access is definitely key for online programs.
Read Carol Miller's full review
No photo available
June 07, 2019

PiiQ by Cornerstone Review: "Solid, Flexible Offering with Great User Experience."

Score 8 out of 10
Vetted Review
Verified User
Review Source
PiiQ is being used to assess goals and competencies on a quarter by quarter basis. It is used by a 1/3 of our organization. We have not implemented this on the shop floor nor for our installers in the field as they are difficult to access. PiiQ is a tool that helps us align our goals and reinforce our values as we discuss this ongoing with employees.
  • User Interface
  • Sliders and Text Based Answers
  • Check In Feature is nice
  • Goal alignment/cascading in an OKR format does not exist. You cannot share goals and have them roll up to see how that objective is being accomplished cross functionally.
  • 9 box trends over time does not exist.
It's well suited for companies who need a tool that is easy to implement and highly configurable. It's also good for field employees as they can work on the application through their iPhone or iPad. It may not work well for larger companies who need more robust reporting systems.
Read this authenticated review
No photo available
June 04, 2019

PiiQ by Cornerstone Review: "PiiQ, good for out-of-the-box, not for customization"

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use PiiQ in our professional employee departments to track goals and competencies. Our focus is shifting to driving better talent conversation between employees and managers. Our goal is to drive engagement within these departments and focus on development and career growth.
  • The goals are clear and easy to use.
  • The support team is excellent. They help find solutions to our use cases and will help implement it.
  • My Check-in is a nice feature to track conversations but doesn't integrate with Outlook or other calendars. It makes for a multiple step process because most users aren't in PiiQ on a daily basis to track things.
  • It would be nice to be able to customize certain fields, titles, heading. It isn't as flexible as we would like it to be to match the language we use at the company related to performance management.
It is great if you want something off the shelf that you will use for a quick implementation of goals and competency ratings. People need to familiar with computer programs - our employees are not as tech-savvy and get confused with some of the features such as the rating sliders.

As we have matured in how we want to manage performance management with some more customized forms and process, it seems we have outgrown PiiQ. It's not great if you want a lot of customization.
Read this authenticated review
Tom Lis profile photo
December 26, 2018

PiiQ by Cornerstone Review: "Very positive. Highly recommended."

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using most aspects of PiiQ - Employee reviews, performance management, check-ins, and training. The program allows us an intuitive and simple methodology to manage, train, and develop our employees and provide them with documented, on-going feedback.
  • The check-in feature is extremely valuable in providing and documenting regular conversations and feedback.
  • The employee review process is easy to manage and provides excellent reporting for monitoring and summarizing review process.
  • The learning module has extensive and quality offerings in a number of categories.
  • Being able to schedule check-ins with employees and have it calendarized in Outlook.
  • 9 Block definitions used to show up in analysis. Don't see them anymore in latest versions.
Best suited for companies that will use the functionality of the program to the fullest and train and hold accountable their managers and employees on the usage and benefits of the program.
Read Tom Lis's full review
Michelle Griffin, MA, PHR, SHRM-CP profile photo
December 21, 2018

Review: "PiiQ by Cornerstone training aligns with our core values and provides needed training for our employees"

Score 10 out of 10
Vetted Review
Verified User
Review Source
PiiQ by Cornerstone is currently being used by the entire organization to provide required courses for our all our employees as well as management development and skill gap improvement. We are able to provide construction zone safety, harassment prevention, workplace ethics, and diversity as required courses for everyone to understand the expectations for the organization, which aligns with our core values. All managers and trainers were required to take Be approachable & Coach as a Manager, A quick guide to Performance Appraisals, and Developing Leadership Skills. When skill gaps are discovered through underperformance, we use training courses from PiiQ to help provide new skills and reinforce the desired performance results.
  • The training courses are easy to administer across the organization or to individuals.
  • Tracking completion of the training courses and sending email reminders takes seconds!
  • The implementation and set up was very easy with no fuss or mess. I was able to download the template, obtain the required information in a similar report format from my HRIS system, and simply upload the report to PiiQ. All the information was easily loaded and then I worked with my marketing team to have a proper backdrop banner photo for customization and feel. Couldn't be simpler!
  • The reporting services do not provide the full report that I need, which lists the entire organization with all assigned courses and their completion rates. I track this information on a spreadsheet outside of the system for ease of reporting training back to leadership.
  • I cannot see the email message that was sent to the employee. You can see the email template before it is sent, but no after.
It is well suited for companies who need specific online canned training for various business needs. I do not think the PiiQ platform integrates with other HRIS systems.
Read Michelle Griffin, MA, PHR, SHRM-CP's full review
Jason Budman profile photo
January 02, 2019

PiiQ by Cornerstone Review: "PiiQ has made my life easier."

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using both the PiiQ Learning and PiiQ Performance for our entire organization. PiiQ enables us to efficiently manage our learning and performance needs for our business all in one system.
  • You can create custom learning content and include links from multiple sources.
  • PiiQ Performance enables us to get a solid view of our entire organization. This is particularly helpful when looking to make personnel changes that support the business.
  • Managing the compliance of the performance review process was always challenging. With PiiQ, I can get real time data of exactly where we are in our review process.
  • I would like to see the reporting be more robust.
  • I would like to see the 9 box grid include kites and arrows like what existed in Sonar 6.
  • I would like to be able to have testing on the performance side.
PiiQ is well suited for small to mid-size companies. I would think larger companies may need a product with some more functionality.
Read Jason Budman's full review
Leanne Challis profile photo
September 24, 2018

PiiQ by Cornerstone Review: "A great performance and learning system for small to medium business!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use PiiQ across our business for both performance and learning management
  • Very simple to use
  • Provide ability to add out own learning content
  • Prompt support
  • Would really love to see PiiQ provide the functionality to enable the upload of SCORM training files
  • Would also like to have the ability to create Templates for Check-Ins
  • Would like to be able to schedule future Check-Ins , for example, weekly or monthly etc.
  • Would like to be able to add specific weighting % to objectives
PiiQ is very well suited to an organisation of our size (less than 30 employees)
Read Leanne Challis's full review
Carla Terwilleger profile photo
July 10, 2018

Review: "PiiQ by Cornerstone helped me Rally my Leaders and Peers to Drive a Culture of Continous Learning and Feedback"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire agency uses PiiQ by Cornerstone to help conduct our annual performance evaluations (SaaS). Prior to using PiiQ by Cornerstone, Power had never had a formal review process. In fact, many long-term employees claimed they hadn’t had a review in years. Loyalty and longevity beat out innovation and career diversity. Some employees had grown complacent while others, who should have been rising to the top, were being overlooked. People had been in the same roles for decades but weren’t evolving with the changing industry.

Because we are a creative business, we don’t have sales metrics or numbers on which to measure the success of all employees, so evaluating talent can be subjective. It was crucial for us to get the right people in the right seats, develop succession planning and implement organizational change management. And we needed a consistent process to evaluate everyone at the same time in the same way.
  • PiiQ by Cornerstone provides roles and competencies, but allows you to develop your own specific to your organization. They also provide templates, or you can create your own.
  • The ability to run reports on the status of completion across the agency, goal completion, 360 feedback and use of the LMS allows us to have a big-picture view of the agency and makes it easy for me to hold everyone accountable on all levels.
  • The special features offered, such as the ability for employees to set their own goals and BOTH the manager and employee being able to set-up check-ins puts the power in each employee's hands and ensures that there are no excuses as to why there hasn't been continuous feedback throughout the year.
  • It would be extremely helpful to have the ability to delete a 360 feedback form that had not been filled out from the previous year. Right now, if someone isn't able to complete a 360, it stays on their dashboard as incomplete. It would also be helpful for a manager to be able to "unsend" a 360 feedback request.
  • The check-in feature is awesome, but it would be nice to house private notes and comments that the employee can't see, but the manager an reference when they get ready to conduct their interview.
  • The back-end took a lot of time to set-up. This could be remedied with an easier way to manually fill-in content that is the same for each competency. For instance, if you choose a snap-to-grid feature with only three ratings, you have to manually fill-in those ratings each time whereas it would be helpful to set it up as a default so you can choose the same function each time.
PiiQ by Cornerstone has been the conduit to finally streamline our performance evaluation process. Between the customer service and the ease of the tool, we are able to get meaningful feedback that helps us make decisions.
Read Carla Terwilleger's full review
Corey Ellis profile photo
June 27, 2018

PiiQ by Cornerstone Review: "Cornerstone PiiQ helps my organization reach the peak of productivity"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Cornerstone is being used across the organization for learning and performance. All new hires complete a series of compliance courses and then at least one course related to their position. As part of the annual performance review, employees are expected to complete one manager-assigned course and one personal improvement course. Employees and managers are also encouraged to use the system independently for growth and development.

We use the 360 review functionality every 3rd quarter for the management team and the annual review process for all staff every 4th quarter.
  • PiiQ Learning has extensive content organized by category to make it easy to find and assign courses to the staff; managers and employees can assign training.
  • Reporting in both the learning and performance modules is simple and easy to understand. Particularly the graphics in the learning module are visually clear.
  • I thought the performance module was fairly user-friendly last year, but having the ability to make changes without contacting support has been wonderful this year.
  • I would like to have the ability to create profiles in the learning system so that when I onboard a new employee, I can assign training at the click of a button based on their role in the organization.
  • I would like the ability for managers to be able to hide comments in the check-in feature; there are some notes that managers may need to refer to during a check-in that are not always appropriate to share with the employee at that time.
  • I would love to submit a request in the learning portal for courses that are not in my package that I would like to add to the system. For example, if I need a course related to case management for social workers, I would like to be able to search other partners (from the learning portal) to see if there are courses in other packages or from other providers that I could purchase.
Our organization has grown from 60 employees three years ago to 150 right now. It is very useful to use at this point. I believe there are products for larger businesses and I would like to understand when it would be appropriate to start looking at those tools.
Read Corey Ellis's full review
Irma Mena profile photo
June 25, 2018

User Review: "PiiQ by Cornerstone"

Score 1 out of 10
Vetted Review
Verified User
Review Source
We use PiiQ to manage our performance management program across our company.
  • PiiQ provides a basic platform to allow managers and employees to address performance.
  • The ease of managing users is particularly easy.
  • PiiQ also showcases performance by team member via a grid. This allows managers to view their team members by performance level.
  • PiiQ has a basic platform. The user interface is poor and does not provide flexibility for administrator to make changes to it.
  • There is a 360 component to PiiQ however, you cannot adjust for anonymous feedback. Every manager that requests will see exactly who shared feedback
  • PiiQ allows you to set a review timeline but not a true workflow. (i.e. self review> 360> manager review> 2nd level approver> HR approver)
  • There are system generated messages but the administrator can not customize them to fit their organizations needs.
  • The system does not have a "sign-off" on review. You must create one that looks and feels like it is a misfit.
PiiQ is great for manager/employee updates. I think it is a great tool to provide feedback on a basic level and helps to keep information in one place.
Read Irma Mena's full review
Gene Aldava, SPHR profile photo
January 31, 2018

PiiQ by Cornerstone: "Cornerstone offers a "Piiq" into the future of performance reviews!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
PiiQ by Cornerstone is the performance management system we use in our corporate office where our key business functions are domiciled. Those functions include finance, real estate development, property management, architecture, corporate communications/fund development, and human resources administration. We have deployed it as an interactive system for employee goal setting, periodic performance "check-in" meetings, and annual performance/merit review. It has been a key tool in moving from an annual, angst-ridden review experience toward a more useful dialog at different points during the year. The employees can draft their own goals and their self-assessment which helps build trust and engagement with their direct manager and the company as a whole. Also, the built-in 9-box analysis enables us to see team or department performance within a useful context for development and training.
  • Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front.
  • Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations.
  • 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.
  • Need to include a signature line or checkbox where the employee can acknowledge receipt and review of the final document as submitted by the manager (and the date of same). This would be very helpful so there is no viable argument about the content of the document especially if an employee dispute and/or lawsuit regarding performance issues arises in the future.
  • A feature enabling employees to print out the final document. Right now, only the manager has a print command button on the screen. The employee can attempt this by using the browser’s menu option (i.e. mouse right click > print command) but the resulting hard copy is incomplete and poorly formatted. The word processor within Piiq has somewhat limited features compared to what is available in MS Word or even the more basic Windows Wordpad. But the interface is improved from the earlier version.
  • The final print out doesn’t match the screen output. Ratings that are displayed graphically on the screen are Instead displayed as text. The end result is wordy and, at best, awkward to read.
  • A 360-degree review that can be sent to parties outside the company would be helpful, especially for rating senior managers and executives who have extensive vendor or third-party relationships contributing to the overall performance rating.
Piiq by Cornerstone is a tool (actually, a set of tools) well suited for salaried and professional employees (e.g. corporate headquarters). May be a bit too sophisticated for the performance management needs of hourly/production staff. We also faced some cost constraints and elected to use a simpler online performance management tool offered by our payroll vendor.
Read Gene Aldava, SPHR's full review
Matthew Weintraub profile photo
July 05, 2018

PiiQ by Cornerstone: "PiiQ should pique your interest for strong performance reviews!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Piiq for performance reviews of select employees. We will be launching it organization-wide to set goals for everyone in July for next year performance reviews. We are also using 360 for board members to review the leadership at the organization.
  • Digitizes a traditionally paper process
  • Good user interface
  • Very customizable
  • Needs drag and drop functionality
  • Once you set up a review cycle it is very difficult to make significant modifications without starting anew.
Great for small business and non-profit organizations that want to professionalize and improve processes. Great for organizations with limited administrative support.

Read Matthew Weintraub's full review
Alessandra Vaughan profile photo
February 13, 2018

PiiQ by Cornerstone Review: "Small Agency Using PiiQ to Grow"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using PiiQ to manage our employee goal setting, performance reviews and for 360 feedback. It is being used across our whole organization and it allows us to support our team goals and professional development.
  • The system is very user-friendly
  • I love how it provides examples of roles and goals to build off of.
  • I wish it was easier to create employee logins without having them go through the forgot password process
It is very well suited for a medium-sized organization that is looking to standardize their employee growth and development.
Read Alessandra Vaughan's full review
Sherry Shu profile photo
February 13, 2018

PiiQ by Cornerstone Review: "Visible system for PA-PiiQ"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Cornerstone globally for annual performance reviews. We have been using PiiQ from Cornerstone for 3 years. I feel after the upgrade, PiiQ has improved the interface so it is more user friendly and can provide detailed analytical reports. The internet speed from China has been improved as well. I like it.
  • Friendly dashboard interface
  • Score reports by performance and competency
  • Nice boxes position to view incumbents' potential and performance
  • So far, cannot manually input the weight of each goal. Would like the weighting of each goals have the option to be manually input
  • Option to re-define goals and process/personal improvement
It can be used for annual performance company wide which is good. If we can use this tool to track and remind line managers to have monthly or quarterly review of their subordinates' progress and improvement, it will be better. For example, when we set the monthly goals or quarterly goals, the system can send email reminder to the manager and ask them to have the review.
Read Sherry Shu's full review
Katie Dominy (Chartered FCIPD) profile photo
January 31, 2018

PiiQ by Cornerstone: "PiiQ Your Review!"

Score 8 out of 10
Vetted Review
Verified User
Review Source

We use PiiQ annually for performance reviews although we engage with the platform as regularly as monthly or quarterly 121s to document progress against targets and goals, to self-review, seek 360 feedback, so that by the end of the year and the annual review is due, we have captured data/feedback/assessments all throughout the year.

We use it across our whole business including remote workers which use the platform via an app. The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans

  • We can use it for remote workers through an app - allows self-review.
  • The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans.
  • 360-degree feedback requested through the system to add value to reviews and assessments.
  • More guidance around the 9 box grid outcomes and how to support/improve your employee.
  • We use BambooHR and the two systems use to talk and would import new starters - that feature is missing now.
A great platform to conduct business wide reviews in an interactive way, allow visual oversight to the business, and could absolutely support other talent management strategies in place.
Read Katie Dominy (Chartered FCIPD)'s full review
Charity Quick-Borgard, MBA, CCT profile photo
January 30, 2018

PiiQ by Cornerstone Review: "Need to fix the reporting on this product!"

Score 4 out of 10
Vetted Review
Verified User
Review Source
We use it to develop annual performance goals then rate those goals as well as other competencies.
  • Fairly intuitive to use
  • Good database of competencies
  • The reporting is terrible. We wanted to print out each person's complete evaluation and that functionality is not available. We ended up printing screenshots page-by-page which was a huge waste of time. Need to fix this or will not be continuing as client.
  • There were issues with the "bubbles" vs. the ratings and confusion with that.
  • Percentages were off and took a lot of time to resolve.
Unless Cornerstone fixes the reporting I don't believe it is suited to anyone.
Read Charity Quick-Borgard, MBA, CCT's full review
No photo available
July 18, 2018

PiiQ by Cornerstone Review: "Great system. Don't be daunted by the setup - the value it adds to your business is worth it."

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use PiiQ as our performance management tool to manage the KPIs of all staff on a quarterly basis. This data we use on an annual basis to inform salary reviews and career advancement. Throughout the year we use the platform to identify areas of strengths and weaknesses amongst the team and inform our training and staff engagement programmes.
  • Great way to visually identify how different staff members are progressing and performing
  • Simple and intuitive interface for staff members to use - making the process of job performance reviews more enjoyable
  • Good existing library of competencies to draw upon
  • Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
  • Reports have difficulty downloading if pop ups disabled or in some browser environments
  • When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles
Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.
Read this authenticated review
No photo available
July 16, 2018

PiiQ by Cornerstone Review: "The Best Performance Management & Learning Solution on the Market!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire organization utilizes PiiQ for performance management, feedback, and learning. The interface is incredibly intuitive and easy to navigate. PiiQ's features allow our employees to strive for peak performance while supporting their careers and learning.
  • Intuitive interface. Nothing is more frustrating than trying to figure out a new system.
  • The performance management template is incredibly easy to navigate.
  • The administrator features are easy to use.
  • PiiQ could improve on the print format of performance reviews. Our managers and employees have commented on the lack of quality when they print out a performance review. It is difficult to find information.
  • More customization features such as template creation.
I will say it again, PiiQ is incredibly intuitive and easy to use. Minimal training for employees is needed.
Read this authenticated review
No photo available
July 12, 2018

"My PiiQ by Cornerstone Review"

Score 6 out of 10
Vetted Review
Verified User
Review Source
PiiQ is used by all departments in our company as our performance review system. We are trying to get our managers to get in the habit of using it for quarterly reviews as well.
  • Customization
  • Detailed spreadsheets
  • Mimic mode
  • The way that weighting is indicated on goals would be easier if you could just type in a number instead of those dots.
  • Not having the weightings automatically added/included to blank/empty goals
  • A feature that allows other managers to provide input on employees reviews (on the actual review, not via 360)
There are some things that made Cornerstone more user-friendly when the PiiQ upgrade happened, but there were some items that made it harder to use. Some of the features that were added were beneficial, but others were not. I feel like there is still a lot of room for improvement.
Read this authenticated review
No photo available
July 10, 2018

PiiQ by Cornerstone Review: "Great tool when set up correctly"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize PiiQ to complete annual employee reviews for all employees. This helps us get a better feel for competencies employees need to work on and for us to find out how we can help our employees grow. It is a little confusing to set up at first; we are still new to it so are still working out the kinks.
  • Great digital solution
  • Dashboard is easy to navigate/user-friendly
  • We like that we can mimic employees to make sure everything is set up correctly
  • Maybe provide an actual person to help with implementation
  • We did not use the goals section which makes excellent employees look marginal
  • It can be a little confusing trying to set up the questions for employees
This is a great digital solution for employee reviews; just need to make sure you set it up correctly.
Read this authenticated review
No photo available
July 10, 2018

"PiiQ by Cornerstone reviewn- My two cents"

Score 10 out of 10
Vetted Review
Verified User
Review Source
PiiQ by Cornerstone is being used across our entire organization. We primarily use it for onboarding and employee development. Prior to using PiiQ by Cornerstone, we did not have a centralized repository to hold all of our onboarding documents as well as professional development courses for our employees. PiiQ by Cornerstone allowed us to be better organized.
  • Offers a variety of courses
  • Maintains accountability
  • Is easy to use
  • We would like to see better integration with our HR system
  • Could offer more up to date learning for Microsoft Office products
  • Terms the system uses e.g. "submit," "unsubmit," and "confirm" can be confusing
PiiQ by Cornerstone works well in an organization that does not have a full ERP HRIS. It is a very good add-on for smaller companies.
Read this authenticated review
No photo available
June 27, 2018

PiiQ by Cornerstone Review: "Good for simple setups"

Score 6 out of 10
Vetted Review
Verified User
Review Source
PiiQ was our method of doing employee reviews for the entire organization. We canceled our contract as the product was not as user-friendly as we had hoped with the latest upgrade. If setting up the program was all that I did, then we might be still using it, but as an HR manager for 2 companies, I have much more on my plate. The instructions provided via webinar on making changes to your setup were not clear. Terminating users had to be done by contacting Cornerstone, not by the program admin, they did, however, allow the administrator to delete a user which was an improvement.

There was also not a signature page that a manager could print and have signed that a review was completed, it was completely electronic. If you chose to print anything, it was the entire review which, in our case was at least 15 pages long when all we needed was the last page. It was print it all or nothing.
  • With PiiQ managers could have employee specific goals verses the same goals for all employees in a specific classification.
  • Allowing printing of just the signature page.
  • Making it easier to make changes across the board.
Smaller companies where the reviews are more generic or where reviews are more goal specific per person since that is a new feature which is nice.
Read this authenticated review
No photo available
June 25, 2018

PiiQ by Cornerstone Review: "The upgrade from CSB to PiiQ has been a great disappointment."

Score 1 out of 10
Vetted Review
Verified User
Review Source
We use PiiQ for annual reviews for our whole organization.
  • It allows for self assessments, which assists the managers in completing their reviews and speaking with their employees.
  • We started out with Sonar6, which was a good product, easy to use and administer. It was then bought out by Corner Stone and called Cornerstone Small Business, but basically was the same product.
  • When they moved from CSB to PiiQ we lost many areas of functionality and are finding it hard to use this product. Some examples: We no longer have the self assessment comparisons scales for the managers to view. The 360 no longer has the factors associated to it, its is now a manual process. The development plan was removed, so there is no place for managers to plan out future growth with their employees. The Notes area has been removed, so managers now have to keep notes in a separate document and its not associated with the review. And the final piece that is having us look for another application is that you can not change a persons role mid year, which is an issue as people change positions throughout the year. This also has caused an issue with our monthly upload of new hires and changes.
  • I believe they rolled out the PiiQ product too soon. It may become a good product but based on what we had to what we now have is a great disappointment.
See previous examples.
Read this authenticated review
No photo available
February 13, 2018

PiiQ by Cornerstone Review: "Good system, implemented into a professional services firm, still improving as we go!"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Used by whole organisation. Some areas of the business would like an area where they can record smaller job appraisals on an ongoing basis throughout the year, and then refer to this when completing a 6 monthly review.
  • Looks modern and appealing
  • Easy to use and follow
  • 360 Feedback function is great
  • Add a section where you can record ongoing feedback throughout the year, separate to the reviews. Then managers can refer to this section when completing a review.
  • Allow more flexibility in wording. I.e. administrators should be able to control what the automated email reminders say.
  • Remove the close date for the reviews so users can't see this. We often tell people to complete their reviews by x date, but don't set the close date until a week or two later. We don't want people to see the later (actual) date.
  • Allow more than one manager to be allocated to an employee. We often have people reporting to two managers, and they both want input into the review.
Good for remote working, works on a mobile phone for example. You can complete part of the review, then come back and complete later. Good for 360 feedback.
Read this authenticated review

Feature Scorecard Summary

Compliance tracking and reporting (4)
8.5
Corporate goal setting (21)
7.7
Subordinate goal setting (25)
8.4
Individual goal setting (27)
8.4
Line-of sight-visibility (21)
8.0
Performance tracking (2)
7.0
Performance plans (20)
8.0
Plan weighting (26)
5.9
Manager note taking (15)
6.4
Performance improvement plans (3)
3.0
Review status tracking (26)
7.5
Rater nomination workflow (2)
4.0
Review reminders (24)
8.0
Workflow restrictions (14)
6.7
Multiple review frequency (20)
8.0
Reporting (29)
7.0
Course authoring (9)
7.6
Course catalog or library (9)
8.3
Player/Portal (8)
7.7
Learning content (9)
7.5
Mobile friendly (6)
8.0
Progress tracking & certifications (8)
7.9
Assignments (9)
8.3
Compliance management (7)
7.5
Learning administration (9)
8.1
Learning reporting & analytics (9)
7.4

About PiiQ by Cornerstone

PiiQ by Cornerstone is performance and learning management software designed for small to medium businesses. The software drives employee engagement and productivity with its performance management tools and helps companies build a culture of continuous learning and development with a robust library of on-demand courses. The vendor’s value proposition is that managers can get up and running fast with the self-configurable and intuitive set-up.

PiiQ offers a suite of products; choose PiiQ Performance, PiiQ Learning, or both in one, simple platform.

PiiQ Performance:

  • Collaborative, continuous goal setting
  • Continuous feedback
  • Comprehensive, well-designed dashboards and reports to find hidden training needs, skill gaps, and struggling & outstanding employees
  • 9-box talent matrix graphs and employee profile
  • Easily configurable (no costly implementations!)
  • 360 reviews
  • Overall score & manager comments

PiiQ Learning:

  • Searchable library and self-registration
  • Compliance and training courses ranging from technical to soft skills
  • Ability to create your own courses
  • Reporting and insights dashboard
  • Mobile learning on the go
  • Content Providers such as CyberU, Cegos, and Skillsoft

PiiQ also offers a service and support team that aims to help businesses optimize use of the products and enable success. Support ranges from immediate telephone support to full consulting packages – companies have the choice in how much they need.

PiiQ by Cornerstone Features

Onboarding Features
Does not have featureNew hire portal
Does not have featureManager tracking tools
Has featureCompliance tracking and reporting
Performance and Goals Features
Has featureCorporate goal setting
Has featureSubordinate goal setting
Has featureIndividual goal setting
Does not have featureNon-hierarchical goal setting
Has featureLine-of sight-visibility
Does not have featurePerformance tracking
Performance Management Features
Has featurePerformance plans
Has featurePlan weighting
Has featureManager note taking
Does not have featurePerformance improvement plans
Has featureReview status tracking
Has featureRater nominations
Does not have featureRater nomination workflow
Has featureReview reminders
Has featureWorkflow restrictions
Has featureReview transfer
Has featureMultiple review frequency
Has featureReporting
Succession Planning Features
Does not have featureCreate succession plans/pools
Does not have featureCandidate ranking
Does not have featureEmployee profiles
Does not have featureCandidate search
Does not have featureCandidate add
Does not have featureCandidate development
Recruiting / ATS Features
Does not have featureJob Requisition Management
Does not have featureCompany Website Posting
Does not have featurePublish to Social Media
Does not have featureJob Search Site Posting
Does not have featureCustomized Application Form
Does not have featureResume Management
Does not have featureDuplicate Candidate Prevention
Does not have featureCandidate Search
Does not have featureApplicant Tracking
Does not have featureCollaboration
Does not have featureTask Creation and Delegation
Does not have featureEmail Templates
Does not have featureUser Permissions
Does not have featureNotifications and Alerts
Does not have featureReporting
Learning Management Features
Has featureCourse authoring
Has featureCourse catalog or library
Has featurePlayer/Portal
Has featureLearning content
Has featureMobile friendly
Has featureProgress tracking & certifications
Has featureAssignments
Has featureCompliance management
Has featureLearning administration
Has featureLearning reporting & analytics
Has featureeLearning
Does not have featureAssessments
Does not have featureLive online learning
Has featureIn-person learning
Has featureMicro-learning
Has featureVideo learning
Does not have featureeCommerce
Has featureAICC-compliant
Has featureSCORM-compliant
Does not have featureTin Can (xAPI) compliant
Does not have featureSocial learning

PiiQ by Cornerstone Screenshots

PiiQ by Cornerstone Videos (3)

PiiQ by Cornerstone Downloadables

PiiQ by Cornerstone Integrations

PiiQ by Cornerstone Competitors

Reviewsnap, Threads, SAP Litmos, SuccessFactors Talent Solutions, PerformancePro, Saba TalentSpace (formerly Halogen), Trakstar

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional
EditionPricing DetailsTerms
PiiQ Performance 1-49 Users$8.00per user per month
PiiQ Performance & Learning 1-49 Users$10.00per user per month
PiiQ Performance 50-99 Users$7.00per user per month
PiiQ Performance 100-249 Users$6.00per user per month
PiiQ Performance 250+ UsersCustom
PiiQ Learning 1-49 Users$4.00per user per month
PiiQ Learning 50-99 Users$3.50per user per month
PiiQ Learning 100-249 Users$3.00per user per month
PiiQ Learning 250+ UsersCustom
PiiQ Performance & Learning 50-99 Users$8.75per user per month
PiiQ Performance & Learning 100-249 Users$7.50per user per month
PiiQ Performance & Learning 250+ UsersCustom

PiiQ by Cornerstone Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
30%
Mid-Size Companies (51-500 employees)
69%
Enterprises (> 500 employees)
1%

PiiQ by Cornerstone Support Options

 Free VersionPaid Version
Phone
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Forum/Community

PiiQ by Cornerstone Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United States, Canada, Australia, New Zealand, Singapore, Hong Kong, England, Ireland, Northern Ireland, Scotland, Wales, Germany, Sweden, Norway, Finland, Denmark, Belgium, Netherlands, Luxembourg, Austria, Switzerland
Supported Languages: English