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PiiQ by Cornerstone

PiiQ by Cornerstone

Overview

What is PiiQ by Cornerstone?

Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.

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Recent Reviews

TrustRadius Insights

PiiQ by Cornerstone is a versatile performance management system that has been widely adopted across various organizations. Users have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Course catalog or library (11)
    6.8
    68%
  • Assignments (11)
    6.7
    67%
  • Learning content (11)
    6.6
    66%
  • Course authoring (11)
    6.0
    60%
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Pricing

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PiiQ Performance

$8.00

Cloud
per user per month

PiiQ Learning + Content

$8.00

Cloud
per user per month

PiiQ Learning + Content & Performance

$15.00

Cloud
per user per month

Entry-level set up fee?

  • $1,000 per installation
    Optional
For the latest information on pricing, visithttps://smb.cornerstoneondemand.com/pii…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

6.6
Avg 8.2
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Product Details

What is PiiQ by Cornerstone?

PiiQ by Cornerstone is performance and learning management software designed for small to medium businesses (ideal for companies with fewer than 100 employees). The software drives employee engagement and productivity with its performance management tools and helps companies build a culture of continuous learning and development with a robust library of on-demand courses. The vendor’s value proposition is that managers can get up and running fast with the self-configurable and intuitive set-up.

PiiQ offers a suite of products; choose PiiQ Performance, PiiQ Learning, or both in one, simple platform.

PiiQ Performance:

  • Collaborative, continuous goal setting
  • Continuous feedback
  • Comprehensive, well-designed dashboards and reports to find hidden training needs, skill gaps, and struggling & outstanding employees
  • 9-box talent matrix graphs and employee profile
  • Easily configurable (no costly implementations!)
  • 360 reviews
  • Overall score & manager comments

PiiQ Learning:

  • Searchable library and self-registration
  • Compliance and training courses ranging from technical to soft skills
  • Ability to create your own courses
  • Reporting and insights dashboard
  • Mobile learning on the go
  • Learning Content through Cornerstone's Premier Content Partner, CyberU

PiiQ also offers a service and support team that aims to help businesses optimize the use of the products and enable success. Support ranges from immediate telephone support to full consulting packages – companies have the choice in how much they need.

PiiQ by Cornerstone Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Micro-learning
  • Supported: Video learning

Additional Features

  • Supported: Goal Setting
  • Supported: Check-ins
  • Supported: 360 Feedback
  • Supported: 9-box Talent Matrix
  • Supported: Self-assessment
  • Supported: Manager Review
  • Supported: Competency Library

PiiQ by Cornerstone Screenshots

Screenshot of PiiQ Performance Employee ReviewScreenshot of PiiQ Learning on DevicesScreenshot of PiiQ Manager/Employee Check-insScreenshot of PiiQ 9-box Talent MatrixScreenshot of PiiQ Learning Publish New ContentScreenshot of PiiQ Learning Searchable Library & Self-registrationScreenshot of PiiQ Learning Assign, Track, & Monitor ProgressScreenshot of PiiQ Learning Employee Engagement

PiiQ by Cornerstone Videos

PiiQ by Cornerstone Overview
PiiQ Performance
PiiQ Learning

PiiQ by Cornerstone Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, Australia, New Zealand, Singapore, Hong Kong, England, Ireland, Northern Ireland, Scotland, Wales, Germany, Sweden, Norway, Finland, Denmark, Belgium, Netherlands, Luxembourg, Austria, Switzerland
Supported LanguagesEnglish

Frequently Asked Questions

Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.

Reviewsnap, Threads Culture, and Litmos are common alternatives for PiiQ by Cornerstone.

Reviewers rate Mobile friendly highest, with a score of 7.9.

The most common users of PiiQ by Cornerstone are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(64)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PiiQ by Cornerstone is a versatile performance management system that has been widely adopted across various organizations. Users have found value in using PiiQ for employee goal setting, periodic check-ins, and annual performance reviews. The software allows employees to draft their own goals and self-assessments, fostering trust and engagement with their managers and the company. The built-in 9-box analysis provides teams or departments with a useful context for development and training. PiiQ is not only used as a performance management SAAS across the entire enterprise in 22 states, but it is also utilized for providing required compliance courses such as workplace ethics, diversity, construction zone safety, and harassment prevention. Managers and trainers are mandated to take courses on topics such as coaching, approachability, performance appraisals, and leadership skills. PiiQ has been instrumental in helping organizations identify skill gaps among employees and provide new skills to reinforce desired performance results. It supports ongoing learning and development by offering access to e-learning solutions. Additionally, PiiQ is effective in conducting annual performance evaluations and implementing a formal review process that ensures a consistent evaluation of talent at the same time and in the same way. The software's global usage for annual performance reviews provides detailed analytical reports that can inform salary reviews and career advancement decisions. Users also benefit from PiiQ's regular tracking capabilities for monthly or quarterly progress updates, self-review processes, seeking 360 feedback, and aligning strategic goals between managers and employees. Furthermore, PiiQ acts as a communication vehicle to address engagement issues and support future actions to improve overall performance within the organization. With its user-friendly interface, PiiQ enables employees to strive for peak performance while supporting their career growth and learning journey. However, some users have experienced challenges with the latest upgrade of the software, finding it less user-friendly than expected. They reported difficulties in navigating changes to the setup process and terminating user accounts. Additionally, some users have expressed the need for a more mobile-friendly and simple system for administrators. Nonetheless, PiiQ has successfully transformed manual performance monitoring into a computerized system, improving effectiveness, transparency, and data collection for analysis. Overall, PiiQ by Cornerstone has become an indispensable tool for organizations seeking to optimize their performance management processes and drive better talent conversations and career growth.

Attribute Ratings

Reviews

(1-25 of 30)
Companies can't remove reviews or game the system. Here's why
Ken Smith, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it as the foundation for our annual performance management program. We use it to evaluate employee performance and competencies.
  • The tool is flexible allowing managers and staff to add as much or as little content as they like.
  • 9-Box Analysis is useful for looking at across a single department or the entire company.
  • It would be great if the scoring was a little more flexible, the interplay in ratings for goals versus competencies.
We are a start-up and this was the company's first tool associated with building out its first performance management program. The PiiQ product is easy to roll out, come up to speed, and is just "not too much". It is a good tool for emerging growth type companies.
November 12, 2019

It's an Efficient System

Gabriela Salgado, CHRP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use PiiQ by Cornerstone to manage performance reviews across the whole organization.
  • User-friendly.
  • It's easy to update goals and to complete reviews.
  • We're able to have peer reviews.
  • Adding new roles and assigning goals to each specific role can be time-consuming.
  • We would like to be able to have the option of typing the weights.
PiiQ is well suited for small organizations where the manager and the employee can easily complete this process and then meet to discuss.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole organization and it addresses the need for us to have a learning platform so that staff can be more self-sufficient around their learning needs. It provides access to e-learning solutions which can be utilized at a time to suit the individual. we are a really busy customer-focused organization so our quieter times are few and far between. This learning portal allows us to use it depends on individual availability and on various platforms. This is great as we can access during travel times etc also.
  • Accessible on different platforms.
  • Wide range of topics.
  • The support available if you need help.
  • Good descriptions of learning objectives.
  • As an admin, I would like to be able to view what learning is in an individual's learning plans.
  • You are not able to delete self-registered courses from your learning plan if they are no longer required or have been added accidentally. This detracts from being able to see what you still have to complete if there are other courses in there that you cannot delete.
  • It's not always obvious how long the course is from the front tile until you actually go into the course
  • Some courses are better quality than others with examples of what it looks like, rather than just theory. Some are not as good quality.
Well suited for:
  • A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them.
  • For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc
  • Anyone who needs a more in-depth learning solution rather than an overview of key learning points.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PIIQ for every employee in the organization. We use it/will be using it 4 times a year to measure the performance of our teams, and identify areas that require support and resources.
  • User-friendly
  • Easy overview and easy to use for first-timers.
  • Reporting.
  • Being able to select more than one person when approving goals.
  • Options to identify which people managers haven't approved goals, dine a review etc...rather then having to mimic each manager to see how they are going.
  • 360 Feedback to stakeholders outside the business.
  • Being able to remove a role that isn't being used in the organization anymore.
It is very user-friendly and very easy to use. It's great how easy you can make changes to the goals and subgoals.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use PiiQ mostly within our consultant organisation and for performance, competence and evaluation of employees. PiiQ helps us to support development and evaluation of employees and also support employees regarding their next development step.
  • Easy overview for different roles
  • Easy to manage
  • Helpful support when needed
  • Sometimes hard to guide ourselves to find solutions or why things in PiiQ work the way you think they should.
Use PiiQ for companies when you have clear roles and competence profiles, where I could see PiiQ fulfills expectations. Good to have developing discussions using PiiQ as a good support/tool for deepening and formulating next development step.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In 2015/2016 our Company successfully converted our manual performance monitoring into a computerised system by incorporating PiiQ (known as Cornerstone then) for approximately 80 salaried employees across various service areas and functions, including Sales and Operations. This has helped provide a systematic performance tracking platform with improved effectiveness, transparency and ease of data collection for analysis.
  • Clean and intuitive, user-friendly user interface
  • Availability of tools eg reports to help Managers/ Company make better informed decisions
  • Convenience of being able to access system via PC, smartphones and tablets
  • Automated reminders
  • Helpful and prompt customer service over e-mail
  • Ability to copy goals across different employees by Managers has not been made available
  • Terminologies can be confusing for some users
  • Users should be able to allocate different weightings for each goal according to job function
I would recommend PiiQ for its ease of use and sound customer service.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PiiQ is being used to assess goals and competencies on a quarter by quarter basis. It is used by a 1/3 of our organization. We have not implemented this on the shop floor nor for our installers in the field as they are difficult to access. PiiQ is a tool that helps us align our goals and reinforce our values as we discuss this ongoing with employees.
  • User Interface
  • Sliders and Text Based Answers
  • Check In Feature is nice
  • Goal alignment/cascading in an OKR format does not exist. You cannot share goals and have them roll up to see how that objective is being accomplished cross functionally.
  • 9 box trends over time does not exist.
It's well suited for companies who need a tool that is easy to implement and highly configurable. It's also good for field employees as they can work on the application through their iPhone or iPad. It may not work well for larger companies who need more robust reporting systems.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use PiiQ in our professional employee departments to track goals and competencies. Our focus is shifting to driving better talent conversation between employees and managers. Our goal is to drive engagement within these departments and focus on development and career growth.
  • The goals are clear and easy to use.
  • The support team is excellent. They help find solutions to our use cases and will help implement it.
  • My Check-in is a nice feature to track conversations but doesn't integrate with Outlook or other calendars. It makes for a multiple step process because most users aren't in PiiQ on a daily basis to track things.
  • It would be nice to be able to customize certain fields, titles, heading. It isn't as flexible as we would like it to be to match the language we use at the company related to performance management.
It is great if you want something off the shelf that you will use for a quick implementation of goals and competency ratings. People need to familiar with computer programs - our employees are not as tech-savvy and get confused with some of the features such as the rating sliders.

As we have matured in how we want to manage performance management with some more customized forms and process, it seems we have outgrown PiiQ. It's not great if you want a lot of customization.
June 01, 2019

Long-time Customer

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PiiQ (terrible name, BTW), as our performance management SAAS across the entire enterprise in 22 states.
  • Check-Ins (New feature)
  • Customization
  • Year by year tracking progress, usage and trends
  • I detest the mandatory training stuff that appears on my entire enterprise's dashboard. if we don't use, we should be able to opt out.
  • Previous version of the software (i.e. Sonar6, CSB, etc.) allowed for a training plan to be introduced for all employees. Not available except as a workaround (i.e. making part of the evaluation).
  • 360 offering is not customizable--should be as robust as other features.
I have recommended PiiQ to other HR directors when at SHRM functions in Washington. It is suited for many applications.
Carol Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PiiQ is currently used by one of two companies in our organization. In the next few months, we will deploy it to the 2nd company. We use PiiQ as a communication vehicle between managers and employees and it helps us to address employee engagement issues. It also helps us to keep the organization's strategic goals in step with employee work goals.
  • Excellent customer service - when all else is equal, customer service will win the day.
  • Ease of use helps us get everyone on board with the goals and ratings.
  • The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.
  • I had a difficult time getting started. I wasn't sure what template would work best for my organization. Most of the pre-set goals and competencies seemed to be geared toward sales - not our business model at all. It would have been helpful to have some one-on-one assistance - with someone asking critical questions, such as, what is your main purpose in using this program? And - it would have been good to have been able to try each of the three setups to see which one fit best, but to switch templates, all is lost in the template you've been trying out. It's like trying test driving cars without being able to look at them side by side.
  • I would like for 2nd level managers to be able to see the reviews and the check-ins. Right now, only one supervisor/manager can review - unless they have admin access which isn't appropriate for all managers to have. If I can't see how my next level employee is reviewing his/her staff, how can I rate him/her on effective performance management?
One of our biggest issues is with online access. Our employees are spread across nine different locations and not all locations provide on-demand level computer access. As a result, some of our employees are not able to easily participate in the check-ins and not able to occasionally refer to their individual and team goals. This leads me to the opinion that organizations with employees dispersed to field locations may not find this tool as convenient to use.

Easy online access is definitely key for online programs.
Jason Budman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using both the PiiQ Learning and PiiQ Performance for our entire organization. PiiQ enables us to efficiently manage our learning and performance needs for our business all in one system.
  • You can create custom learning content and include links from multiple sources.
  • PiiQ Performance enables us to get a solid view of our entire organization. This is particularly helpful when looking to make personnel changes that support the business.
  • Managing the compliance of the performance review process was always challenging. With PiiQ, I can get real time data of exactly where we are in our review process.
  • I would like to see the reporting be more robust.
  • I would like to see the 9 box grid include kites and arrows like what existed in Sonar 6.
  • I would like to be able to have testing on the performance side.
PiiQ is well suited for small to mid-size companies. I would think larger companies may need a product with some more functionality.
Michelle Griffin, MA, PHR, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PiiQ by Cornerstone is currently being used by the entire organization to provide required courses for our all our employees as well as management development and skill gap improvement. We are able to provide construction zone safety, harassment prevention, workplace ethics, and diversity as required courses for everyone to understand the expectations for the organization, which aligns with our core values. All managers and trainers were required to take Be approachable & Coach as a Manager, A quick guide to Performance Appraisals, and Developing Leadership Skills. When skill gaps are discovered through underperformance, we use training courses from PiiQ to help provide new skills and reinforce the desired performance results.
  • The training courses are easy to administer across the organization or to individuals.
  • Tracking completion of the training courses and sending email reminders takes seconds!
  • The implementation and set up was very easy with no fuss or mess. I was able to download the template, obtain the required information in a similar report format from my HRIS system, and simply upload the report to PiiQ. All the information was easily loaded and then I worked with my marketing team to have a proper backdrop banner photo for customization and feel. Couldn't be simpler!
  • The reporting services do not provide the full report that I need, which lists the entire organization with all assigned courses and their completion rates. I track this information on a spreadsheet outside of the system for ease of reporting training back to leadership.
  • I cannot see the email message that was sent to the employee. You can see the email template before it is sent, but no after.
It is well suited for companies who need specific online canned training for various business needs. I do not think the PiiQ platform integrates with other HRIS systems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization utilizes PiiQ for performance management, feedback, and learning. The interface is incredibly intuitive and easy to navigate. PiiQ's features allow our employees to strive for peak performance while supporting their careers and learning.
  • Intuitive interface. Nothing is more frustrating than trying to figure out a new system.
  • The performance management template is incredibly easy to navigate.
  • The administrator features are easy to use.
  • PiiQ could improve on the print format of performance reviews. Our managers and employees have commented on the lack of quality when they print out a performance review. It is difficult to find information.
  • More customization features such as template creation.
I will say it again, PiiQ is incredibly intuitive and easy to use. Minimal training for employees is needed.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
PiiQ is used by all departments in our company as our performance review system. We are trying to get our managers to get in the habit of using it for quarterly reviews as well.
  • Customization
  • Detailed spreadsheets
  • Mimic mode
  • The way that weighting is indicated on goals would be easier if you could just type in a number instead of those dots.
  • Not having the weightings automatically added/included to blank/empty goals
  • A feature that allows other managers to provide input on employees reviews (on the actual review, not via 360)
There are some things that made Cornerstone more user-friendly when the PiiQ upgrade happened, but there were some items that made it harder to use. Some of the features that were added were beneficial, but others were not. I feel like there is still a lot of room for improvement.
Carla Terwilleger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire agency uses PiiQ by Cornerstone to help conduct our annual performance evaluations (SaaS). Prior to using PiiQ by Cornerstone, Power had never had a formal review process. In fact, many long-term employees claimed they hadn’t had a review in years. Loyalty and longevity beat out innovation and career diversity. Some employees had grown complacent while others, who should have been rising to the top, were being overlooked. People had been in the same roles for decades but weren’t evolving with the changing industry.

Because we are a creative business, we don’t have sales metrics or numbers on which to measure the success of all employees, so evaluating talent can be subjective. It was crucial for us to get the right people in the right seats, develop succession planning and implement organizational change management. And we needed a consistent process to evaluate everyone at the same time in the same way.
  • PiiQ by Cornerstone provides roles and competencies, but allows you to develop your own specific to your organization. They also provide templates, or you can create your own.
  • The ability to run reports on the status of completion across the agency, goal completion, 360 feedback and use of the LMS allows us to have a big-picture view of the agency and makes it easy for me to hold everyone accountable on all levels.
  • The special features offered, such as the ability for employees to set their own goals and BOTH the manager and employee being able to set-up check-ins puts the power in each employee's hands and ensures that there are no excuses as to why there hasn't been continuous feedback throughout the year.
  • It would be extremely helpful to have the ability to delete a 360 feedback form that had not been filled out from the previous year. Right now, if someone isn't able to complete a 360, it stays on their dashboard as incomplete. It would also be helpful for a manager to be able to "unsend" a 360 feedback request.
  • The check-in feature is awesome, but it would be nice to house private notes and comments that the employee can't see, but the manager an reference when they get ready to conduct their interview.
  • The back-end took a lot of time to set-up. This could be remedied with an easier way to manually fill-in content that is the same for each competency. For instance, if you choose a snap-to-grid feature with only three ratings, you have to manually fill-in those ratings each time whereas it would be helpful to set it up as a default so you can choose the same function each time.
PiiQ by Cornerstone has been the conduit to finally streamline our performance evaluation process. Between the customer service and the ease of the tool, we are able to get meaningful feedback that helps us make decisions.
Corey Ellis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cornerstone is being used across the organization for learning and performance. All new hires complete a series of compliance courses and then at least one course related to their position. As part of the annual performance review, employees are expected to complete one manager-assigned course and one personal improvement course. Employees and managers are also encouraged to use the system independently for growth and development.

We use the 360 review functionality every 3rd quarter for the management team and the annual review process for all staff every 4th quarter.
  • PiiQ Learning has extensive content organized by category to make it easy to find and assign courses to the staff; managers and employees can assign training.
  • Reporting in both the learning and performance modules is simple and easy to understand. Particularly the graphics in the learning module are visually clear.
  • I thought the performance module was fairly user-friendly last year, but having the ability to make changes without contacting support has been wonderful this year.
  • I would like to have the ability to create profiles in the learning system so that when I onboard a new employee, I can assign training at the click of a button based on their role in the organization.
  • I would like the ability for managers to be able to hide comments in the check-in feature; there are some notes that managers may need to refer to during a check-in that are not always appropriate to share with the employee at that time.
  • I would love to submit a request in the learning portal for courses that are not in my package that I would like to add to the system. For example, if I need a course related to case management for social workers, I would like to be able to search other partners (from the learning portal) to see if there are courses in other packages or from other providers that I could purchase.
Our organization has grown from 60 employees three years ago to 150 right now. It is very useful to use at this point. I believe there are products for larger businesses and I would like to understand when it would be appropriate to start looking at those tools.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use PiiQ for annual reviews for our whole organization.
  • It allows for self assessments, which assists the managers in completing their reviews and speaking with their employees.
  • We started out with Sonar6, which was a good product, easy to use and administer. It was then bought out by Corner Stone and called Cornerstone Small Business, but basically was the same product.
  • When they moved from CSB to PiiQ we lost many areas of functionality and are finding it hard to use this product. Some examples: We no longer have the self assessment comparisons scales for the managers to view. The 360 no longer has the factors associated to it, its is now a manual process. The development plan was removed, so there is no place for managers to plan out future growth with their employees. The Notes area has been removed, so managers now have to keep notes in a separate document and its not associated with the review. And the final piece that is having us look for another application is that you can not change a persons role mid year, which is an issue as people change positions throughout the year. This also has caused an issue with our monthly upload of new hires and changes.
  • I believe they rolled out the PiiQ product too soon. It may become a good product but based on what we had to what we now have is a great disappointment.
See previous examples.
June 25, 2018

PiiQ by Cornerstone

Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use PiiQ to manage our performance management program across our company.
  • PiiQ provides a basic platform to allow managers and employees to address performance.
  • The ease of managing users is particularly easy.
  • PiiQ also showcases performance by team member via a grid. This allows managers to view their team members by performance level.
  • PiiQ has a basic platform. The user interface is poor and does not provide flexibility for administrator to make changes to it.
  • There is a 360 component to PiiQ however, you cannot adjust for anonymous feedback. Every manager that requests will see exactly who shared feedback
  • PiiQ allows you to set a review timeline but not a true workflow. (i.e. self review> 360> manager review> 2nd level approver> HR approver)
  • There are system generated messages but the administrator can not customize them to fit their organizations needs.
  • The system does not have a "sign-off" on review. You must create one that looks and feels like it is a misfit.
PiiQ is great for manager/employee updates. I think it is a great tool to provide feedback on a basic level and helps to keep information in one place.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by whole organisation. Some areas of the business would like an area where they can record smaller job appraisals on an ongoing basis throughout the year, and then refer to this when completing a 6 monthly review.
  • Looks modern and appealing
  • Easy to use and follow
  • 360 Feedback function is great
  • Add a section where you can record ongoing feedback throughout the year, separate to the reviews. Then managers can refer to this section when completing a review.
  • Allow more flexibility in wording. I.e. administrators should be able to control what the automated email reminders say.
  • Remove the close date for the reviews so users can't see this. We often tell people to complete their reviews by x date, but don't set the close date until a week or two later. We don't want people to see the later (actual) date.
  • Allow more than one manager to be allocated to an employee. We often have people reporting to two managers, and they both want input into the review.
Good for remote working, works on a mobile phone for example. You can complete part of the review, then come back and complete later. Good for 360 feedback.
Sherry Shu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cornerstone globally for annual performance reviews. We have been using PiiQ from Cornerstone for 3 years. I feel after the upgrade, PiiQ has improved the interface so it is more user friendly and can provide detailed analytical reports. The internet speed from China has been improved as well. I like it.
  • Friendly dashboard interface
  • Score reports by performance and competency
  • Nice boxes position to view incumbents' potential and performance
  • So far, cannot manually input the weight of each goal. Would like the weighting of each goals have the option to be manually input
  • Option to re-define goals and process/personal improvement
It can be used for annual performance company wide which is good. If we can use this tool to track and remind line managers to have monthly or quarterly review of their subordinates' progress and improvement, it will be better. For example, when we set the monthly goals or quarterly goals, the system can send email reminder to the manager and ask them to have the review.
Gene Aldava, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
PiiQ by Cornerstone is the performance management system we use in our corporate office where our key business functions are domiciled. Those functions include finance, real estate development, property management, architecture, corporate communications/fund development, and human resources administration. We have deployed it as an interactive system for employee goal setting, periodic performance "check-in" meetings, and annual performance/merit review. It has been a key tool in moving from an annual, angst-ridden review experience toward a more useful dialog at different points during the year. The employees can draft their own goals and their self-assessment which helps build trust and engagement with their direct manager and the company as a whole. Also, the built-in 9-box analysis enables us to see team or department performance within a useful context for development and training.
  • Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front.
  • Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations.
  • 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.
  • Need to include a signature line or checkbox where the employee can acknowledge receipt and review of the final document as submitted by the manager (and the date of same). This would be very helpful so there is no viable argument about the content of the document especially if an employee dispute and/or lawsuit regarding performance issues arises in the future.
  • A feature enabling employees to print out the final document. Right now, only the manager has a print command button on the screen. The employee can attempt this by using the browser’s menu option (i.e. mouse right click > print command) but the resulting hard copy is incomplete and poorly formatted. The word processor within Piiq has somewhat limited features compared to what is available in MS Word or even the more basic Windows Wordpad. But the interface is improved from the earlier version.
  • The final print out doesn’t match the screen output. Ratings that are displayed graphically on the screen are Instead displayed as text. The end result is wordy and, at best, awkward to read.
  • A 360-degree review that can be sent to parties outside the company would be helpful, especially for rating senior managers and executives who have extensive vendor or third-party relationships contributing to the overall performance rating.
Piiq by Cornerstone is a tool (actually, a set of tools) well suited for salaried and professional employees (e.g. corporate headquarters). May be a bit too sophisticated for the performance management needs of hourly/production staff. We also faced some cost constraints and elected to use a simpler online performance management tool offered by our payroll vendor.
January 31, 2018

PiiQ Your Review!

Katie Dominy (Chartered FCIPD) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized

We use PiiQ annually for performance reviews although we engage with the platform as regularly as monthly or quarterly 121s to document progress against targets and goals, to self-review, seek 360 feedback, so that by the end of the year and the annual review is due, we have captured data/feedback/assessments all throughout the year.

We use it across our whole business including remote workers which use the platform via an app. The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans

  • We can use it for remote workers through an app - allows self-review.
  • The best thing it gives HR and managers is a helicopter view of employees and performance/behaviours to support future actions - performance improvement, coaching, or succession planning or progression plans.
  • 360-degree feedback requested through the system to add value to reviews and assessments.
  • More guidance around the 9 box grid outcomes and how to support/improve your employee.
  • We use BambooHR and the two systems use to talk and would import new starters - that feature is missing now.
A great platform to conduct business wide reviews in an interactive way, allow visual oversight to the business, and could absolutely support other talent management strategies in place.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use PiiQ for performance management tracking as well as learning and informational videos.
  • Their competency templates
  • Cyber U videos
  • Customer service
  • Opportunity to adjust competency templates without erasing all past information
Really great for ease of use and performance management. Can be tailored to each business's specific needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PiiQ for all staff for period goal settings, annual reviews, and 90 day reviews. We also use its learning capabilities. You need to measure performance or goals consistently in business to always continue to improve. The tools and reports give you this opportunity with this software.
  • Customer Service is outstanding
  • User friendly
  • Excellent help content and examples to get you started
  • You can't goal headers. Once something is in the library it will always show up when you set a goal period. I have had frustrated Managers because of this aspect but it could be fixed.
  • They are working on better one off review functions. It is a continuous tracking module but some companies like to do certain reviews with certain questions only at any time.
This product is great for setting up standard metrics that you want to continuously track at all times for all employees. The only issue is how the library is set and once you set your goal period you can't modify goal headings so thus you are locked into having a question answered in that category no matter what.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We selected Cornerstone on Demand about 4 years ago because the concepts and values aligned with our company objectives program, and the system was an easier way to monitor and collect data from the employees. We converted over to the PiiQ website last September, and we stayed with the new system because it still aligns very nicely with our company objectives. All our organization uses the performance module from the CEO down to our service group. We align our whole company with three objectives, and their assignments for the year will focus on either 1 or all 3 of the objectives. This year our company is focusing on execution, and the employee's goals reflect that objective. The tool helps us keep everyone aligned, and on target for 4 quarterly reviews. We use the results for incentive pay across the organization.
  • The new system (PiiQ) is very systematic in the design and implementation. It is consistent from employee use to the use of a supervisor.
  • It is simplistic and user-friendly. Although, teaching the new system coming from the old system has been difficult. I finally had to design a "guide sheet" with simple instructions to get our users more familiar with the way the new system is laid out. It has taken some time, but I think most users now "get it."
  • The new administrative side is much more effective, and allows the administrators to assist others more effectively. I haven't re-designed anything else since switching, but may do so in the future (which we couldn't do ourselves on the old system).
  • They have made vast improvements with their customer service. I now get the help much easier and quicker. Thank goodness.
  • The language Cornerstone chose to use "submit," "unsubmit," and "confirm" has been very confusing, and the hardest concept to teach, and from feedback from the supervisors, they dislike having to go to the extra step of confirming the goals. I completely understand why that step is necessary, and it makes it more necessary for the supervisor to have that conversation with their employee as they move through the steps.
  • I mentioned this to one of the customer service agents, and they said it was very low on the priority from the feedback, but I really loved the organization tree that was available in the old system. It was a quick way to see that I had everyone reporting to the right people, and easier to see organization as a whole.
For managers/supervisors that take the time as they should with their employees, it is a great system and user-friendly. Our organization requires our supervisors to perform 4 quarterly meetings, and this tool works great in those incidences. However, for a supervisor that doesn't like doing paperwork, and isn't as apt to meet with their team, in their minds it is a real drudgery. I just remind them most of the tools out there for performance is far more complicated and much more expensive.
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